I’m dumbfounded that someone could buy a car thinking it was a 4×4 but not ask about it beforehand… almost makes me think this is a joke post? If wanting a 4×4 they could have got a Fiat Panda, Suzuki Swift or a Suzuki Ignis?
My wife does not know what 4 x 4/AWD or even front or rear wheel drive and I would imagine a lot of other people, they just want a car and drive it, unfortunately they just made an assumption based on looks.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.