Government departments tend to over complicate and blame every mistake on the last part in power, political point scoring, jobs for the boys (and girls) my fear would be longer waits in completing paperwork, not being able to contact a person when needed to sort any problem and lots and lots of waste and scandals over funding.
I Can’t see how we would be any better off.
For me the scheme works fine and doesn’t need massive changes, a raise in the caps and more choice would be great but i don’t think it would stop me using it