@phil Unfortunately the advisor is giving you duff information. As previously stated, nobody gets any pro rata GCB, so you weren’t being punished due to your choice of car! Did you get a pro rata refund of your AP though, as you should have done? That’s why I was wondering if there was some confusion in the conversation and the £200 that you were due was the pro rata AP refund, minus the early termination fee? If so, that would make more sense.
