Hi. Also very confused about this and motability have not been helpful. Scheduled to pick up the next vehicle around end of march but a couple of weeks later in mid april we would have the current car for 5 years already. On Motability website it says: If you ordered your vehicle before 1 October 2022, you will receive a £350 early payment and then £250 at the end of a three-year lease, or £550 at the end of a five-year lease, if you return your vehicle in good condition. So understanding from that if it’s not full 5 years it’s £250 (not paid pro rata), but full 5 years is £300 more at £550. If that is the case we would be much better to delay the collection of the new car somehow if it indeed is ready for collection at the end of March. Cannot find anything about the extra £100 Clair received for giving the car back at 4 years and 5 months. Could anyone please point me in the direction of where i can see anything about an extra £100 being paid for 4 year leases? Thank you.
The long and short of it seems to be that once you’ve extended your lease beyond the 3 years, you will only receive the full £550 GCB if you see the lease right out to the end of the 5 years. If you end before that point anywhere in year 4, you receive £350.
The lack of information about it on their website is very annoying indeed. All I got from Motability customer service was ‘you’ve terminated early, so £350 is the correct amount for you’.
What was frustrating for me is that upon their advice to get ordered asap, as there is a global parts shortage and build queues / waiting lists etc etc, I went and ordered a new car within a month of speaking to them. The new car was delivered to the dealership last week – still 7 months to go on my lease.
At no point had anybody told me that if my new vehicle turned up before the 5 years is up, that it would be regarded as an early termination and a reduced GCB.