- This topic has 6 replies, 3 voices, and was last updated 3 years, 8 months ago by
.
- Topic
How do dealers register motability car in your name to the DVLA ? And what’s the waiting process ?
- Replies
They don’t. Motability own the car, you are just the person leasing it.
So Motability would appear as the owner and I think, keeper. Certainly, we don’t get a V5 in our name.
On the day of collection or sometimes a few days before, the dealer registers the car, you don’t have to worry.
The dealer has had a mobility car there reserved for me since June 28th , however hes saying I can’t have it yet as needs to be re-registered to me by the DVLA first ? I’ve already been waiting weeks and he’s still can’t give me a delivery date
They don’t. Motability own the car, you are just the person leasing it. So Motability would appear as the owner and I think, keeper. Certainly, we don’t get a V5 in our name. On the day of collection or sometimes a few days before, the dealer registers the car, you don’t have to worry.
I do know after you return your scheme car you then recieve a letter from dvla.
Acknowledgement
This confirms that we have updated our records for this vehicle and you are no longer the registered keeper of: VRN make model
So the car is indeed registered in your name, only Mb hold the v5. You can get a copy if needed from them. Not had to in 11 years of being on the scheme though.
The problem Tina has, is that the vehicle is used and it’s not the registration of a brand new car, as Tina is getting an almost new wav and my take on the situation is they cannot do the registration online for whatever reason and have done it by post and need to wait until the v5 is issued by dvla to put road tax on the vehicle (maybe using her exemption certificate) and then are delivering the car to her.
Two things are differrent from the norm imo, one the vehicle is used and not new as most scheme cars are and it’s being delivered to tina, with most scheme cars you have to pick them up from the dealer.Even during covid they couldn’t deliver, my new car sat there from mid april(when i was due to exchange) till the end of june till i could go and pick it up.
So that might be the big problem and what’s causing the delay, that it’s a used vehicle.
If Tina was to pickup a used vehicle herself (not via the scheme) maybe there would be no issue at all, as they could/would give her the slip of the v5 and she could go to the postoffice and put the road tax on herself and the v5 would get sent to her.
The fact It’s a mb scheme vehicle not a privately owned vehicle and probally is a rare case imo so it seems it’s not as straightforward as it should be, which is probably causing the delay.
Just very unfortunate and not much the dealer can do but wait till he has the v5 or mb contact the dealer to say they have it. As I doubt the v5 will get sent to the dealer.
If I remember rightly from previous threads I think this is a WAV that was returned nearly new. I think it being a WAV is a big factor in this decision.
As the owners of the vehicles and administrators of the scheme I imagine Motability have the freedom to make exceptions to their own rules if they choose to.
It sounds to me that the dealer has decided to re-register the car by post rather than going to a post office or DVLA office. Like many government departments they are dealing with backlogs post pandemic and this may be delaying the registration.
As stated by others, the customer is the registered keeper (has to be for the purpose of parking or traffic violations) but Motability are the registered owner and hold the V5.
If I seem a little strange, that's because I am.
Skoda Karoq SEL.
Yeah that sounds exactly right, the dealer has said its all done through email process with the DVLA , and it gets delivered as the mobility car comes from miles away so I can’t collect it , I just hope this process is quick as I’ve already waited a good few months
- You must be logged in to reply to this topic.