Waiting in vain

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    Topic
  • #165616
    Ta152
    Participant

      Hello Folks,
      First post but regular reader of the forum.
      My experience of ordering a VW Golf GTD is almost a mirror of Talvid’s experience of the same car mentioned in another thread.
      I ordered on 2 April of this year and had built dates of week 31, then 44, 45 and 46. Received a phone call on Monday to say it was now week 5 2022 (unconfirmed).
      I was down at my dealership mid September to find out how progress was going. Iwas given an A4 sized letter from Andrew Savva dated 26 July 2021s, was wondering if any other VW customers had been given same?
      The letter is complete fantasy in my opinion, its title is in bold and says
      Potential production delays on your Volkswagen order.
      Personally think 10 month wait or more is a hard fact delay not potential. They also look to inspire me with an outstanding product, perhaps they are in possession of a crystal ball and can see far into the future my long awaited Golf. Mr Savvas also asks for patience, I have been patient but it seems that is not enough for them, they are looking for an additional 3 months at minimum.
      Delays in build are down to bottlenecks in supplies in particular semiconductors and effect such things as towbars, sunroofs and suspension and infotainment
      Mr Savvas is though confident that this unsatisfactory situation on waiting times will improve in the second half of 2021, if that’s improvement, Myself and Mr Savvas have differing opinions of improvement I think.
      Dealers will also keep us informed about or orders but not in my case it seems, when I asked my dealer what had changed in less than 2 weeks to push my order back another 3 months he couldn’t tell me, so much for informed then. We’ve delayed your build again but not going to give you a reason why.
      To end with a bit of positive news, there is a whole paddock of Golfs sitting at Wolfsburg just needing chips so perhaps others on the forum cars are built and chips fitted soon.
      If only everything in life was as reliable as a Volkswagen

    Viewing 10 replies - 1 through 10 (of 10 total)
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    • #165620
      Paul

        Hearing this makes you wonder why the golf as returned to scheme,if the backlog is so bad.I can see alot cars coming back off within days or weeks again.

        #165623
        wadey1457
        Participant

          am in the same boat orded mid april was told week 32 then week 38 to week 50 then back to 41 now had a call saying week 46 i dont think i will see the car any time this year will be lucky if i get it before april at this rate a full 12 months but can only hope.

          #165638
          Ta152
          Participant

            Wadey1457 I feel the same, I also have the impression that dealers would like you to cancel to pass on any slots to other customers.

            #165640
            wadey1457
            Participant

              yes when you look on autotrader at new cars the gtd says jan build slot on most off the cars for sale.

              #165642
              Ta152
              Participant

                Luckier than me if January build date, I only ordered the 19 wheels so no additional chips required. I was offered the opportunity to cancel which I refused. Can I ask if you received a copy of the letter from Andrew Savvas?

                #165643
                Georgie

                  “To end with a bit of positive news, there is a whole paddock of Golfs sitting at Wolfsburg just needing chips so perhaps others on the forum cars are built and chips fitted soon.”

                  That’s what my brother was told by his Dealer a couple of weeks ago.  Brother ordered his Golf on April 1st.

                  #165644
                  Ta152
                  Participant

                    Which model of Golf has your brother ordered? I am assuming that built cars are not ours e.g GTD’s

                    Has your brother been given any indictation as to when his will be handed over?

                    #165645
                    Wigwam
                    Participant

                      The idea that cars can be built and then chips added later seems so improbable.

                      #165648
                      Tim

                        I imagine it’s whole modules, Wigwam. For instance if the chip in question is the SOC for the Navigation centre it could be the head unit computer in the glove box needs slotting in, rather than a specialist going along and changing out main boards.

                        #165652
                        Ta152
                        Participant

                          Ive no idea Wigwam as to how cars are put together now, but I do hope there is a lot of cars just waiting finishing and into new owner squickly. 6 months in to my order and I’m no nearer to driving the car than at order.

                        Viewing 10 replies - 1 through 10 (of 10 total)
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