Reply To: I ordered a car that was not as I was expecting

#298673
Glos Guy
Participant

    Every car ive had on motorbility since 2001, i test drive before order and really test drive on collection day,which to me is far more important due to that being the car i will have for 3years.Surpsies me that people test drive then order ,then look round it on collection day but dontt re test drive it.

    I’m staggered that any dealership allows this. As @Injector says, in order for you to be able to drive the car it has to be registered. From that point, and certainly once you drive it, it becomes a pre-registered used car which the dealership could make a loss on. The only exception would be if they allow you to run it on trade plates but, in that scenario, they would only let you drive it for a few miles, which would tell you nothing. Whenever we have picked up a new car (private and Motability), we look over the car in detail before accepting it. Once we have said that we are happy with it, the sales person contacts their department that registers cars and it is immediately registered. If, for some reason, we rejected the car, they wouldn’t do this and they would sell it to someone else as a new car. Are you saying that you ‘test drive’ the car before you input your PIN?

    • This reply was modified 1 year, 1 month ago by Glos Guy.