@kmb786 – Although it was a ‘policy’ it was originally part of the scheme, it was something that was offered to the customers, this alone can be a ‘factor’ when considering to join the scheme, so as many have pointed out that they have removed the ‘option’ without informing those who joined and contracted with MB when this ‘policy’ was in action.
The fact they have removed it without formal notice could be considered a ‘breach of contract’ When I joined I actually took a screenshot of the policy stating I could purchase the vehicle (I would have to go through many photos to try and find this) incase this type of thing happened.
This could be considered ‘unfair’
It may be worth going to the Ombudsman because well… what have you got to loose?
It could be that this may change over the course of the next few years again, but for me it was a factor that helped me decide in joining the scheme being unable to purchase a ‘new vehicle’ but also being able to have one second hand that I have technically had since new with all the optional extras I need for my needs (medical and preferece)