Reply To: Contacting Motability

#250320
Barry
Participant

    My experience of using contact us – Brilliant service from Motablilty.

    Sent message last Thurs re no longer have a local dealer for my MG (only 6 Months into lease).

    Phone call from Motablity on Saturday, very understanding young lady agreed to terminate lease early and waiver early termination fee because:

    1. It was not my fault.
    2. Never had occassion to contact them before (MG is tenth car from Motability)
    3. Previous cars returned in excellent condition and low mileage.

    Stated I could order a replacement immediately, and sure enough when I checked online account at end of call I could start the process to submit new order.

    Seat Ateca FR Sport