On 2021 models user manual page p362 LTA setting can be adjusted and/or turned off. On my vehicle the dealer had pre-set my settings, they were aware of my disability condition to my left side plus we towed a caravan, our dealership were excellent. Lane Centre OFF Alert Option Vibration Through Steering Wheel Sensitivity Medium Sway Warning On Medium
mine was the 2022 model. I collected it in June 22. As with you the dealer set it all up. I had no problems at all with it until Dec 22 when the accident happened. I had no idea it could be switched off by me, but I would never have switched it off anyway.
I’m devastated to lose the car and not be able to replace it with another rav4. I’m currently using a loan Qashqai but probably getting a Ford Kuga PHEV so I can have a a hoist for my scooter.
thank you for the responses so far, I’ve found some helpful comments, especially the link.