@Glos Guy – I wouldn’t even bother with it mate. the comments are full of ‘i’m a former big cat who knows more than you’ along with a load of nonsensical inaccuracies and condescending talk. “epicentres of business/commerce” for example – why does a motability call centre need placed there? No business reason whatsoever. Why do call centres need to be in a geographic region? They don’t. The average salaries quoted are way off, as anybody who’s actually dealt with provisioning a call centre will know. London probably brings the total average up to 19-20k, but in general you’re looking at lower. Right calibre of staff? Right. They are especially qualified for what? They have more authority than the average call centre staff? Nope. Provisioning a vehicle is provisioning a vehicle, no matter what stripes you put on it. So yes, you can absolutely compare it to both salary sacrifice (direct payment, no credit check) and public leasing schemes (paid through customer, credit check).
You are right that London salaries always massively skew national averages. I live near Bristol (where the Motability call centre staff work) and I know factually that their salaries alone are way above the norm here, never mind everything that they get on top. Out of interest, I’ve just found more detail on the benefits package for all staff at Motability Operations. The words used below are theirs and not mine;
– Competitive salary
– Bonus scheme
– Generous Holiday Allowance (28 days plus Bank Holidays)
– 15% Non Contributory Pension Scheme
– Private Healthcare
– Dental Insurance
– Life Assurance
– Season Ticket Loans
– Health Checks
– Discounted Gym Membership
– Free Lunchtime Yoga classes
– On-site cafes
– Access to ‘expert bike servicing’
– All staff now issued with laptops and can work from home if they prefer (not just for Covid)
– Flexible working
Employee engagement is 96% and staff turnover just 2%. No wonder.
Still, they are very friendly when we phone them, so those disability benefits and AP’s are all going to a good cause!