I lost 2 points when changing from DLA to PIP, could say I never had 12 points in the first place but anyway failed at getting 10 points so no higher rate.
First thing to think of is how you feel about getting 10 points? I know your not going to be happy about it but when I had the letter saying I’d only been awarded 10 points I was livid beyond belief. The way my disability effects me I knew I’d been done up like a Kipper and more so felt like I had when everyone, including folk that were strangers to me saying saying “they’ve only got to look at me to see I’m disabled”.
So with that in mind hows your deep down feelings because if you feel they have a good point then fighting it might be a battle not worth fighting because it is a battle that causes sleepless nights and great anger, anger I add, I still carry with me to this day although winning my day at the tribunal court was a great day it still leaves a bad taste in my mouth.
If you think they have got it wrong the first process to start is what the DWP call “Mandatory Reconsideration” (MR) where you write asking them for MR. I think from memory this has to be within one month of receiving your entitlement letter from the DWP.
I don’t know if Covid is changing times dates but first call is to try and get some voluntary helpers help. I only did this after failing MR and I think I might not have had to got to tribunal had I did that first and got their advice, after all, they where the first ones to say to me “they only got to look at you”.
Using the help services can put you in touch with folk who deal with this sort of thing all the time and are very good at explaining on your behalf how you feel you’ve been wronged.
Hope you succeed at MR and don’t need to go to tribunal but we will come back to that another day but seeking help or not you must put forward that letter for MR before the date goes by the way or its no go so if you have trouble contacting anyone in these Covid times apply for MR anyway, oh, and just to say, your local council have links to folk who can help you or if not try Citizens Advice.