@Dave G Indeed i had a mk7 Golf 1.6 tdi dsg.
I did 10k well before the 1st year was up and it had a mini service.
Cars gone now so don’t have the info at hand but they did checks on it and changed the oil.
Then it was when it hit 30k or 2 years for 1st full service. which it reached in august 2019, was due to get rid april 2020 and got the car mid april 2017
The dealer vertu has been great on every occasion and i did ring Mb to check to make sure as every other car i had on the scheme had a yearly service or every 10/12k depends on the car and the Vw app would say service was due.
Seems your dealer though is different and should of checked the car, if you feel there is an issue. Sometime you gotta make it clear to them, you want it checking and there is an issue.
i dunno why but the auto hold would not release when stopped at traffic lights something to do with the acc and a software issue glitch, i believe as a software update flash ? cured it. It would rev but not go anywhere and you’d smell like a burning clutch smell. At first turning off the engine would cure it, but i found that hitting the AH button also worked.
It was not everytime it would happen and glad they fixed it, even though they couldn’t find or replicate the actual fault. I used to drive for a living and you know when something is not right also it would stick and make a noise when reversing like you say, turning it off when parking became normal.
As for the timing belt it should not need doing till alot higher millage unless there is a problem with it and if that is the case the dealer should be checking. after all it’s how they make money fixing stuff.
when i took it for the mot they did the rear brakes ( 1st set i ever had done on a mb car ) I think the ACC uses the brakes alot more than i would. but the dealer changed them and got Mb’s permission to do so..
I look at it like this, i lease the car and if something is wrong or it needs a service it is my duty to see that it is checked as that covers me for any issue that may arise from me not doing so. I even had to contact Mb after they extended because of lockdown to cover myself as it was then overdue a service again as they only did a normal oil cahnge at 3ok and needed servicing at 40/42k or a year.
Don’t ever let Service Depts palm you off, if they do contact Mb to cover yourself.. I pretty sure if you read the T&C’s of the scheme it’s our liability if we do not do so and something happens like the engine is destroyed.
I would get another Vw, but i decided to get a honda this time from the same vertu group.