Forum Replies Created
The dealer who supplied our recent car told me they get something like £230 for every Motability car. The salesperson probably only gets a proportion of that (hence why some will say things like £50). However, keep in mind that Motability orders count towards dealership, group and manufacturer volume bonus schemes, so your Motability order could be the one that triggers a bonus of many thousands of pounds! My dealer gave me around £800 discount off the AP and options and will have still made a sizeable profit on the transaction, so I strongly suggest that when people are negotiating for their next Motability car they don’t let sales people get way with all this “we only make £50” hogwash!
SidisgustedwithMB – First of all, I am sorry to hear about the loss of your mother. My father died last year and, like you, I had a lot of things to sort out afterwards. I presume that you have notified Motability that your mother has passed away? If so, they should have arranged to pick up the car (they give you a period of time after the death before they take the car back). That way there should be no further contact or hassle.
Trackers are an essential part of ensuring that the Motability scheme isn’t abused, such as by a family member who persuades someone to use their qualifying benefits for a Motability car when, in reality, the car will be used mostly by the family member for their own purposes. When I bought my daughter her first car (privately) she had to have a tracker due to her age. These trackers aren’t fitted by the supplying dealer. A separate company comes to your house to fit it within a few weeks of the insurance policy commencing. Reading between the lines, given your mother’s condition, I suspect that attempts had been made to contact her to arrange installation and as (quite understandably) she hadn’t responded, the notifications were sent.
To be fair to Motability, until they know that your mother has passed away they are quite within their rights to chase up the fitting of the tracker and threaten to terminate the lease if this isn’t arranged. If, however, you had notified them of your Mothers death they should have arranged a date to take the car back. If you have already done this and they are still contacting you (or worse, your late mother) then that is clearly unacceptable. For all their faults, the staff on the Motability help desk are usually extremely helpful and my sense is that a phone call to them in the morning should resolve these issues. Good luck.
- This reply was modified 2 hours, 39 minutes ago by Glos Guy.
You’re right of course. I just thought I’d mention it as most people don’t know how far the long arm of VAG extends, and would be surprised to know that certain high end brands are owned by them.
I’ve just got rid of a VW car (Tiguan) and didn’t fancy another but, saying that, if the Bentley Bentayga or even the Porsche Macan was available through Motability then I would have cancelled the BMW order in a heartbeat. I suspect that the AP’s might have been a bit on the hefty side though 😉
Michael – I’m prepared to be corrected, but in the classifications that the motor industry use (budget, premium etc) I think that the brands that you list are categorised as ‘luxury’. Tend to agree with you on your advice though. 😉
Looks like Audi will be next to go then.
I would think so. As the sole premium brand in the VAG stable, I suspect that they might have been prioritised for semiconductor chips but, on the other hand, Audi has always seemed a bit half-hearted when it comes to Motability (on and off the scheme, only low powered engines etc). If I was considering an Audi on the scheme I would be ordering PDQ.
Mike700 – It’s refreshing when dealers tell the truth, as yours has done. That’s almost exactly the same message that I was given face to face by the Sales Manager at our local Ford dealer. He told me in June that new car orders made then would be December earliest and more likely 2022. Car dealers from many manufacturers are fearful of losing orders so are quoting lead times that they simply cannot achieve. I have been fortunate in having just taken delivery of a new BMW X1 which was only 4 months from order to delivery, but that was because the dealer managed to nab a cancelled order slot for me, exactly as your VW dealer is suggesting.
So far, very pleased with the XC40, Glos Guy. A full review will be coming, but yes, glad to have got in just in time, and avoided the uncertainty and delays others are suffering.
Great stuff. Pleased to hear that you like it. I shall look forward to reading your full review in good time. In the meantime, enjoy the car.
For what it’s worth, I used to use Eco Pro all the time on our X1. Acknowledging it had the 7 speed DCT box being two wheel drive and the engine a different state of tune to the latest version, I reckoned using it didn’t make much difference to economy on a motorway run, but did in local driving.
Just filled up with fuel. Will see how this tank full does on comfort mode versus the last tank full which was 90% EcoPro. How’s the Volvo Wigwam? I know it’s early days but are you pleased with it? I suspect that, like me, you are very relieved to have been able to secure a new car in a reasonably quick time. Think we both got our orders in just in time, as things seem to be going from bad to worse.
Some very good points have been made. I am going to need to fill up soon for the first time since I took delivery of my X1, so I might run the entire next tank on Comfort rather than EcoPro and see how I get on. Within reason, I’m not too bothered about mpg, so if it makes a positive difference to the driving experience for a small loss of mpg I can live with that.
It has also been mentioned in the news several times that the semiconductor chips used by car manufacturers are the old fashioned (and cheap) types, whereas those used by, for example, smart phone manufacturers are the newer (and far more expensive) ones. So they are not the same things.
When car manufacturers started to cut down on build volumes at the outset of the pandemic, chip manufacturers switched the vast majority of their production to the newer chips (which are also significantly more profitable) because, just as car manufacturing plummeted, sales of things such as smart phones and tablets skyrocketed with consumers spending loads more time at home (including working from home) . As Tim rightly says, car manufacturers didn’t have the presence of mind to stockpile the cheaper chips, with a few exceptions (e.g. Hyundai). This problem was further compounded by the fact that there are only a handful of major semiconductor manufacturing plants in the world and several of them had pandemic related production challenges and one, in the USA, had a major fire.
My personal experiences over the past few months really highlight all of the above. My BMW X1 order was slightly delayed (4 months from order to delivery) and one of the optional extras that I ordered was cancelled due to the chip shortage. During this time I ordered a new Apple iPhone. Ordered at 5pm and arrived at my house at 8.30am the next morning, even though we live in a rural area!
I have long said that Motability should scrap the arbitrary price and bhp caps and allow a far greater selection of vehicles onto the scheme. I agree that now would be a good time to do this. However, in spite of my criticisms of Motability, the current lack of certain cars due to the semiconductor supply issue is not of their making and they shouldn’t be beaten up over it. They should, however, have a big red message on the car selector front page of their website apologising for the lack of choice at present and explaining the reasons why. Failure to do this is opening them up to unfair criticism, as we have seen.
I can’t help but wonder if some of those who had their heart set on one of the cars that has been temporarily removed and is now ordering a different car, which is still likely to have a prolonged lead time, will regret it when the car that they really wanted comes back on the scheme before the ‘second best’ one has even arrived? Could it be a case of ‘order in haste, repent at leisure?
Collected new BMW X1 just over a week ago. Came with just over a third of a tank of fuel (and the model we ordered has a big fuel tank). No mention of paying for it, nor would I have done so.
Update on the minor ‘lumpiness’ issue at low speeds when easing off throttle. Following NosherN’s comments I left the car in ‘Comfort’ mode today until we joined the motorway when I selected EcoPro. No lumpiness at all, so it might well be to do with EcoPro at low speeds / rpm. As an aside, now up to 43.5mpg on the first tank of fuel. 500 miles since I last filled up and I still have a remaining range of 53 miles. For a powerful 2.0i petrol auto with 4WD I find that incredible.
- This reply was modified 2 days, 7 hours ago by Glos Guy.
Up 6 to 1,250 this morning 🍾. Only another 3,000 to go before we get back to the numbers that the scheme used to have!
NosherN – Thank you so much for that detailed explanation. Even though I have next to zero technical or mechanical knowledge that sort of made sense to me! I do tend to switch into EcoPro mode straight away (or as soon as I remember to) and have never experienced any lag (unlike the Tiguan which was laggy as hell in Eco), so I will try it today in Standard (Comfort) mode and see if that makes any difference. I have a 110 mile round trip today, although around 90 miles of this is motorway. I have never found the need to use Sport mode in BMW’s as I always find standard and even Eco Pro modes to be extremely responsive, even for rapid overtaking. Sadly my wife is no longer able to drive, so it won’t be due to different drivers.
Reference the different auto gearboxes, until last year I had a privately owned 2015 BMW 520d Auto. Do you know which type of auto that would have had, as there was no lumpiness in that car at all? I always drove it in EcoPro mode and there was never an ounce of lag either. In fact it didn’t feel much slower than the 530d company car that I’d had before it.
I don’t want to overplay this ‘lumpiness’. It really is minor and even when it’s done it my wife says that she cannot feel it at all. It’s also only apparent at very low speed and revs in certain conditions, not during normal driving. I suppose that having driven hundreds of different cars and probably around 30 BMW’s I pick up on even the slightest nuances between cars!
Good post Mike700. The only point I don’t agree on is that we have more choice than the general population. Those buying or leasing cars privately are limited by their budget only. Access to Motability isn’t means tested, yet we are not allowed access to cars that many of us might prefer and would be prepared to pay higher AP’s for. Yes, we could do so privately, but if the scheme isn’t means tested then I don’t see why there have to be so many restrictions. As long as all additional costs are covered by the AP then nobody is subsidising anyone else. Sadly, perception takes precedence over logic.
I think what Motability could do is remove the caps and add manufacturers who have vehicles in stock.
I can see it now “Free luxury disabled cars for millions. Meanwhile country struggles to buy everyday car”
You are probably right Tim. As we know, the media never let the facts get in the way of a sensational headline.
No surprises there Glos Guy. -all familiar territory, except the low rev lumpiness is an odd one. Never experienced anything like thar. The tune on the newer B48 engines is different to what we had though. Manufacturers seem to be constantly revising mapping. So could it an engine issue rather than gearbox?
I think you might be correct there Wigwam. Possibly the continual drive to reduce emissions and improve economy has taken its toll on refinement. Haven’t used the car for a few days as had a nasty accident on Saturday (me, not the car), but am planning on driving over 100 miles tomorrow so will see what it’s like. How’s the XC40?
I do find it a bit daft that there is no competition at all, seems somewhat monopolistic. But I dont confess to know even a tiny tiny amount of the behind the scenes machinery of all this.
You know more than you think Logiejames! It is a monopoly. Even if there were only two providers we would see far better choice but, as it is, Motability Operations (the commercial company that we deal with, which is most definitely not a charity) have no competition. It is no wonder that twice as many people who are eligible to join the scheme use their benefits for other things, including sourcing cars privately.
To be balanced, the current chip scenario is no fault of the scheme. However, Motability Operations make hundreds of pounds profit on each and every lease, so it is in their interest to encourage customers to order cars that can be delivered reasonably quickly. Excessive lead times which result in extended leases reduce their turnover and profits. We have just taken delivery of a new Motability car but I have said to my wife that, the way the scheme is going, it is likely to be our last. We are fortunate that we have the means to go private but many don’t.
Not surprised following the VW and Seat removals (in fact I think I suggested that Skoda would be next) but as you say it’s very worrying. Skoda probably won’t be the last manufacturer to cull its Motability offerings, albeit temporarily. Surprised that Ford hasn’t done so as they seem to be even more affected by the chip shortage than VW. Perhaps some manufacturers still want full order books, even if they can’t fulfil them until 2022 earliest.
Smart looking car. You can tell that a Cupra is a Seat, as this looks like the Cupras on the TV ads.
Not for me either, but the current Duster does get some good reviews (not all, but some). If someone isn’t in to cars and sees them as purely a means of getting from A to B then this is probably unbeatable. Not much sense as a Motability car though. As already mentioned, surrendering £10k of benefits to hand it back, when for four years of benefit you could own it makes it a bad move as a leased car. However, unless someone is dead set on a brand new car, it would make even more sense to get a better second hand car for the same money. As well as having a better car, you would suffer less depreciation, so it would be cheaper to run.
- This reply was modified 3 days, 12 hours ago by Glos Guy.
Thanks Glos Guy. I didn’t know that about the 2wd only having the 7 speed box. Shows you can learn something every day. The lumpiness might be the box, do you get it in the different drive modes? I do get a lag in eco mode occasionally it’s not a lumpiness as such just a lag.
I tried it in manual mode, so don’t think it’s the auto box. Will try the various drive modes as I usually drive in Eco Pro, although I often forget to engage it (wish you could set it as default). As I say, it only does it at low speeds and revs, such as when driving down my road. No issues at all in normal driving.
Very good review Glos Guy. Interesting to read about your fuel consumption, better than I thought. Might have to reconsider looking at the petrol x1, my X1sport Xdrive 2.0 d is averageing 47. 1mpg over the last 3 years. One point of interest I thought the petrol had a 7 speed auto box and the diesel had a 8 speed box? Totally agree with you on everything you said. Seats do get better /softy as you use them.
Thanks. The fuel economy can be even better. I did a 40 mile round trip motorway journey at 70mph and achieved 45mpg. Best I’ve had on a journey is 47mpg. Amazing for a high powered petrol engine with 4WD. As for the auto, it’s 7 speed on the 2WD and an 8 speed ‘Sports Auto’ on the 4WD. Absolutely no idea why. You still have a separate sport mode and manual shift options through the gearstick or steering wheel paddles. The 8-speed is meant to be the better gearbox (according to reviews) but I don’t see how. All the 7 speed BMW autos I have driven have been perfect. I wondered if the low rev lumpiness was the auto, but I tried it in manual mode and it still did it. As I say, it’s minor, but I’ve probably driven around 30 BMW’s and never noticed it before (most were bigger cars though). Maybe, like the seats, it will smooth out through use!
Wigwam & Shellie – as promised, I have now posted a review of our new X1 on the ‘Motability Car Reviews’ thread. Hopefully it’s balanced, with both positives and negatives. It’s quite lengthy, so grab a cuppa first!