Forum Replies Created
Thanks Silverfoxx. Yes, that is useful to know. TBH I had never really considered the GLA as I have never thought of it as a proper SUV, but I had completely missed the fact that an all new model was released last year which is 4 inches taller and with a longer wheelbase and bigger boot than the old model. Ironically, it was only yesterday that I watched some video reviews and studied the spec in detail and came to the conclusion that it was definitely worth taking a serious look at. I would only be interested in the Premium Plus model, so unless that returns it’s off my list within 24 hours of having been put on it! The B Class is available in Premium Plus with the higher output B200 engine and is virtually identical inside (other than it loses lane assist and electric front passenger seat compared to the GLA, for some reason) but although it’s quite good looking (as MPV’s go) I am always reminded of the comment on Top Gear years ago that MPV’s are cars for people who don’t like cars 😂
Hope that the GLA 180 AMG Line Premium Plus returns, as if I can shoehorn my wife’s wheelchair into the boot then it ticks almost all boxes, as it has everything that we want (or would desire) in a car as standard (leather seats excepted). My only worry is the relatively weedy engine, but I wouldn’t rule it out without driving one. The in car tech with the large continuous media and dash displays, including augmented navigation, looks superb.
Yes, a great shame that the 318i Touring has gone, but I’m not at all surprised given the way that the scheme is going. The 3 Series was clinging on by its finger tips when it was down to just one variant, as there aren’t a lot of cars on the scheme where just one single model is available. I don’t think that it would have been for us, as we really need the added height of an SUV, but it was the best car on the scheme by a mile IMHO and I feel desperately sad for those who had their heart set on one and aren’t in a position to be able to go the private route.
Managed to get hold of my order number from dealers today, rang audi customer services and was told they have and unconfirmed build week of week 21 which is 24th may but this might change and to ring back in a month for an update.
Excellent news Fadge. Always reassuring to have a build date, even though they are always provisional until a week or so before build. At least you now know for sure that you are in the queue.March 4, 2021 at 7:51 am in reply to: Q1 Pricing and information – New Motability prices 1st January 2021 #141543
Can anyone help please we have been waiting for a tiguan 190 hp r line petrol since last year. Been told its vw not releasing data so we know cost and letting us order our 2021 car. Our extended Kadjar runs out end of April this year. Any news guys please or were else can I write to. Many thanks.
Hi Michael. I’m not sure that I understand your question. Do you have a tracking number from Volkswagen? The dealer that you ordered from should have given you one. If not, use the online chat feature on the Volkswagen UK website and ask them to provide it for you. Once you have an order number, you can check the status of your order on the Volkswagen website. The other thing to check is the Motability website to make sure that the order was registered with them. As the 190hp R-Line is no longer on the scheme (and, if I am correct, hasn’t been since the facelifted model was launched) you should have received it months ago (no later than a month or so after the facelift model launched). If the dealer and or VW cannot give you a tracker number then regrettably it could be that the dealer never placed your order with VW, in which case you will need to choose a new car (as the 190 R Line is no longer available through Motability).
This problem comes up quite regularly as people mistakenly think that completing an order form with a dealer constitutes an order being placed, when the reality is that dealers have monthly or quarterly allocations of each model of car and will often not place the order with the manufacturer for a month or two (or in some cases even longer) after you ask them to. That’s why you need to chase them for a tracker number as until they give you one the chances are they have net even ordered it.
This issue comes up a lot and is not unique to Audi. Unfortunately, when a dealer fails to provide an order / tracker number it usually means one thing – they haven’t ordered the car. People don’t always understand that completing an order form at a dealership is merely for internal admin at the dealership. It’s not an actual order until the dealer inputs it on the manufacturers ordering system.
As Kevin has explained, dealerships get allocations for each model of car, some by month and others by quarter. Unless you specifically ask, they will not volunteer to the customer whether they have used up all their current slots or not. They therefore give you the impression that they have ordered the car but in fact are sitting on the paperwork and won’t be able to actually place the order until their next batch of slots open up, which could be a few months time!
When considering whether or not to place an order at a dealership I specifically ask if they have available order slots to place the order immediately (or within a week or so) and if they haven’t I go elsewhere. I also make it clear that I will want an order tracker number very quickly and will keep chasing them until they provide it.
Oh come on Glos Guy crack a smile, 520Nm of torque is BMW M3 country. It may be only a part time 300hp monster with no towing capabilities and questionable seats (and a Peugeot badge) but this could be a door opener to a whole new world!
Let’s hope that things continue to improve. Especially since the bhp limit seems to be on the change, at least for PHEVs: 3008 with 300bhp giving a 0-60 of 5.8 sec. Forgive me for being pessimistic but I wonder how long that will stay on scheme!
I’m not building my hopes up too much just because some PHEV’s with high stated bhp figures are joining the scheme, as the bhp figures in these cars seem to be exaggerated in the same way that their quoted mpg is. As far as I can tell, a 300bhp PHEV is only delivering 300bhp in very short bursts when the electric and petrol engines are both running at full pelt, and most of the time they will feel like a car with much lower bhp outputs. A conventionally fuelled car with 300bhp on the other hand, will allow you to utilise the full power output 100% of the time. Same way that they quote ludicrous figures like 160mpg economy and then you see a road test or hear feedback from users and it’s more like 50mpg.February 26, 2021 at 7:41 am in reply to: Volkswagen Tiguan range gains two more petrol powertrains #141139
<p style=”text-align: left;”>Glos Guy. Has it got to be a Tiguan especially? The Ateca we are getting has full leather seats, heated in the front and the drivers is fully electric as well. And as you probably know the Ateca is very closely related to the Tiguan. Ours is only the FR Sport as well with auto for only 1099.The excellence lux has more standard kit as well.</p>
Hi John. I’m certainly not wedded to the Tiguan. I find them to be quite dull cars and, having had 4 of them over the years, I quite fancy a change! The reason that we keep getting them is because I compile a list of the features that I consider to be essential and preferable and then check all my shortlisted cars against them. If they haven’t got the features as standard, I then add the option prices to the AP to see how the prices compare.
The Tiguan Elegance has pretty much everything as standard except leather seats. Cars like the RAV4, CR-V and Tucson eliminate themselves as you cannot add options, so I can’t get the spec right. However, the other important area where the Tiguan scores is interior space, as it’s quite Tardis like. It certainly feels significantly more spacious than the XC40, Q3, X1 and Merc GLA. As my wife uses a wheelchair, that’s an important factor for us and anything with a smaller boot would be problematic for us. To be honest, I haven’t really consider the Ateca on the basis that Seat, like Skoda, is a budget brand in the VW stable and having had mostly premium cars like BMW’s over the years, even VW feels a step down! However, I will take the blinkers off and take a look (on paper at least, as that’s all we can do). The one car that seems to be stacking up quite well against the Tiguan is the new Kuga, but that would be a diesel which my wife is keen to move away from!
In all honesty, I can see us extending our current lease, at least initially. We specced our current Tiguan with leather and it’s the 190PS 4WD version, which you can no longer get on the scheme.
Well done Carl. I had no doubt that you would get the desired result. They were trying it on and I’m glad that you persevered. Too many people fall at the first hurdle. Happy to have played a small part in your success. Now you can enjoy your stunning looking new car which, being a BMW, will be a joy to drive.
It’s all fur coat and no knickers.
Hmm. Might have to add it to my shortlist then 😉 😂February 25, 2021 at 8:31 pm in reply to: Volkswagen Tiguan range gains two more petrol powertrains #141123
New updated price list and specification guide published on the VW UK website today, which includes the new 2.0TSi 190PS 4WD versions. Obviously these have yet to appear on the Motability scheme but they would appear to be eligible.
Looks fab. I definitely think that you went for the best colour there. Will be interested to hear how you get on with it.
Matthew it’s the 150bhp petrol, no test drive as lockdown, family member has the same car and they insured me for a day so I drove it for an hour, it’ll be my first motability car over 120bhp so anything extra is nice, I remember driving the tarraco 190 and thinking this is amazing lool glos they said in the message build date starts June and it’ll take 23 weeks no?
Ah, I have good news for you. You have misunderstood the message. Week 23 refers to a week number (in June, the 23rd week of the calendar year). That’s when the car is scheduled to be built. You should therefore have the car delivered in July.
Off out in an hour’s time to collect my Kuga ST Line X. Dealer rang @ 9am to confirm car ready. Sounds like I will be handed the keys on the end of a long stick poking out the front door amid muffled cries of “now clear off”. Should be interesting if nothing else.
How exciting. Enjoy. Photos and first impressions later please! Which engine did you go for in the end?
For a split second, I thought the Audi A6 had been added, rather than Audi +6. We can but dream
Not tempted by the Q2 30 diesel Glos Guy! Thought that would have been right up your ‘premium brand’ street.
😂 As it happens, I think that the Q2 is a nice looking car, nicer looking than the Q3 in fact, but I fear that both are too small for our needs. An A6 Avant on the other hand….. I’d prefer a 5 Series Touring, but beggars can’t be choosers 😂
For a split second, I thought the Audi A6 had been added, rather than Audi +6. We can but dream 😂
I’m gonna wait till early April and see if there’s an update, if it’s pushed earlier then I don’t mind, if it’s still November and quarter 2 prices are good then I’ll see about cancelling
Where do you get November from? I thought you said it was a June build, so you’d get it in July?
In the same boat as all of you. Due to order end of March but wouldn’t dream of it without a decent test drive (15 mins isn’t decent) unless it was the same as what we have. Nothing ticking every box at present so will see what Q2 brings and if still nothing may just extend and then pounce when something good appears (if it ever does, given the way the scheme is going). I am tempted to bail out and go private but my wife isn’t keen (and it’s her entitlement).
Yes you are reading that correctly. The dealer is giving you BS. If it is built early June you would probably get it early July. If Audi works like VW, the build dates change every so often, but rarely by much.February 23, 2021 at 5:42 pm in reply to: Why do some cars join the scheme and then disappear before the next quarter? #140874
Also the length to delivery the car. If it takes longer than 12 weeks to order to delivery they’ll take it off the scheme.
That can’t be correct. Loads of cars take longer than 12 weeks, probably the majority at present. Our last few took much longer than that yet remained on the scheme.
Hi Abercol. That is a dilemma, but in your situation I would order a new diesel in July. By the time you get the car (lead times seem even longer than usual at present), then add 3 years, you will be on the doorstep of retirement. Some food for thought for you – I ended up retiring 9 months earlier than I planned because I realised that you can apply your full years tax free personal allowance and the full years 20% tax band to however many months that you work. I was a higher rate tax payer, so simply calculated my retirement date as the date when I would have triggered 40% tax. The calculation is different for everyone but well worth considering. Now we are retired we will probably move away from the ‘black stuff’ as we don’t do the same mileage and Motability seem to be charging quite a premium on them.
Carl – feel free to copy and paste this;
Thank you for getting back to me, but I remain unhappy with this response. As you know, the rules of the Motability scheme are that the customer pays the AP price applicable at the time the car is ordered, not when it is delivered. The error in the order not being placed on the Motability system when I ordered the car last year is entirely down to the dealership. I do not expect to suffer financially as a result of this error. I am still prepared to accept this car but it must be at the AP price applicable when I ordered it, as per the rules. Prior to me escalating this to a formal complaint with both BMW UK and Motability, could you please ask the Dealer Principal to respond to me in writing as to why your dealership is not prepared to honour the AP price applicable at the time that I ordered the car.
(By asking the Dealer Principal to respond in writing takes some worry off you about having to speak to them but also makes them think twice as they are going to have to write down why they are breaking the rules, which they won’t be happy to do. I’d be surprised if this doesn’t get you the desired result).
- This reply was modified 1 week, 6 days ago by Glos Guy.
Oracle – I agree on all points, other than the walking away part. The car salesman, who will have no real decision making powers, has already agreed to waive half of the extra AP. There are two further levels of seniority left within the dealership who can improve on that offer – the New Car Sales Manager and finally the Dealer Principal. Carl has already said that he doesn’t have the confidence or fight to escalate a formal complaint to BMW UK, even though you and I would do so without hesitation. However, I genuinely don’t think that this would be necessary anyway. The simple threat that you are prepared to do it would be sufficient IMO.
Carl presumably spent time choosing his ideal first Motability car and will have waited 9 months for it. The car could now be handed over to him in a few weeks time. If he walks away, he starts all over again and could be waiting another 9 months. If he still decided that he wants the same car then, even if he goes to a different BMW dealer, he will be paying the higher AP. Meanwhile, his private car continues to depreciate in value and, heaven forbid, could incur an expensive repair in the meantime (perhaps it’s just my bad luck, but I always seem to have something expensive to deal with on private cars just before I need to sell them)! As I have said, the only person who loses in a ‘walk away’ situation is Carl, as the dealer will pass the car on in a heartbeat, possibly to another Motability customer who will pay the higher AP anyway! If it were me, I would be confident that I could get the dealership to honour the AP at the time of ordering and I’m sure that with all the advice we have given Carl he will achieve the same outcome.
Sulei didn’t say that they had paid a £4K deposit, just that the AP was £4K.
The issue of deposits comes up regularly. There is nothing suspicious at all about dealers asking for deposits. Motability state that it us up to dealers as to whether or not they ask for one. In the case of cars with relatively low AP’s and no optional extras, I should think that few dealers will ask for a deposit. We usually order cars at the upper end of the AP scale and add extras on top and have usually been asked for one. Often it’s the cost of the optional extras.
I have no problem paying a deposit as it shows commitment and encourages the dealer to get on and order the car. With a ‘bespoke’ factory order, a dealer is ‘at risk’ once the order is placed. In return for the deposit I insist on confirmation of the manufacturers order / tracking number within days of placing the order with them. This avoids the trap that many fall into, thinking that they have placed an order when the dealer just sits on it for a month or two until they get more build allocation slots.
Sulei – if the dealership is ignoring you, on the basis that Motability assisted you with the cancellation I would speak to them again and ask them to chase the dealer for the refund. I can’t imagine that a main franchised dealer is going to refuse to pay it and I suspect that they are running on skeleton staff and the person who needs to deal with it hasn’t been in. I’m sure that it’s nothing sinister and you will get your money back soon. Good luck.