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Thanks for the help. Just concerned why they should need my personal details.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Experts believe the higher death rates could be explained by hybrids’ combination of petrol engines and batteries and electric motors, which can be harder to control and more prone to fires. The RAC Foundation, a transport research organisation, called for a ‘dedicated investigation branch’ to look into the trend. ‘It’s high time we had a specialist resource to address road safety risk’, director Steve Gooding said. The cars’ batteries may also be to blame. They can be damaged by the heat of the engine, which burns at extremely hot temperatures, making them more liable to set ablaze. https://www.dailymail.co.uk/news/article-15416671/Death-rates-hybrids-three-times-leading-road-safety-experts.html
Sorry, but I find that a really strange ‘calculation’ on the RAC’s part. Given the ratio of Hybrid/Electric to ICE cars there are out there.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Here’s what you need to know: It must be a plug-in and not hard-wired into your vehicle
In my view, you have met the terms outlined by Motability, in that its power source would be from a plug in adapter, similar to that of a USB and 12V aux plug adapter and not permanently hard wired to the vehicle.Thanks for that. I agree with everything you’ve said. An OBD connection will be a ‘plug’ in method as they’ve stated.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Motability computer will say no, as its not in the remit of its understanding of plug n play!
I think I understand what you’re saying. Just wondering if it was worth a try.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024As a bit of an ‘update’, the installer said fitting the dash cam the OBD way was fine and said he could do it that way. But just to check with Motability first.
Is there any way I can contact Motability by email at all? I can only find contact details for getting in touch by phone. Again, any help would be much appreciated.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024You can have a hard wired dash cam if it’s fitted by the deaoer before collection
Thanks for the reply but I did mention “I appreciate I’m not supposed to have a ‘hard’ wired dash cam fitted after having taken delivery of the car.”
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024All cars have an OBD port which is used by technicians/mechanics to plug a machine into to read fault codes or alter things on cars. You can buy a cable that plugs into the port that will power a dashcam. It can then be run up to the camera behind the pillar and head cloth to hide the wire. As it is plugged into the OBD it is not hard wired. One on eBay as an example. https://ebay.us/m/mY4xac
Really appreciate the help. Thank you.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Buy an OBD power supply for the Dashcam.
Apologies, I have no idea what that is. Any help please?
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Wardy/Kezo, thanks for the help.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024I could be absolutely wrong, but I think collection service is a must on Motability or they pay for the taxi? I had my VW for four years and they would come and collect from home. Same goes with my current Skoda, despite all the issues I have with the car. With Mazda it was different- the closest garage was 15 miles away, on my way to work and Motability covered the taxi costs- Mazda was faulty from day 1 and didn’t last for long.
Thanks for the reply. It would be great if we could somehow find out if Motability do a “collection service” or maybe even pay for a taxi. My last car was a Toyota and they were good with the “collection service” too.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024I’ve never had a timeslot service…ever. It is usually drop the car off at 9.00 pick up the courtesy car and get the car back at 5.00pm. Even when I had a private car, used to drop it off first thing to get repaired/ serviced/ MOT’d.. No timeslots nowaday.
Thanks for the reply but to say “No timeslots nowaday” just goes to show how misguided you are.
As has been pointed out in another reply, Renault and a number of other dealerships do operate on a time slot basis. Also, I very much doubt if there are any such things as “courtesy cars” available any more. You do have to pay.Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Guys, stop being so accommodating. You get pushed off by being accommodating. It goes against the “I’m not disabled, I can manage” mantra, but the squeaky wheel gets the grease. In other news, I also have an Austral and it’s been brilliant, bit when you make thousands of something then some won’t come out perfect. Sorry you ended up with one that has imperfections. My suggestion would be to arrange a meeting with the dealers Motability rep rather than trying to do things through Motability directly.
Thanks for the help. My Renault dealership have not been very helpful but I will follow up on your advice.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Having only a few days ago mentioned to the OP that I was surprised that he got no support from Motability, I now find myself in exactly the same position. I have a four month old Renault Austral that on three occasions has gone into some form of limp mode. Leaving me holding up traffic on busy main roads and on the first occasion, my wife in tears.
I spoke to Motability earlier this week and although they made the right noises, I felt they weren’t interested. They got me to call out the RAC to do a check on the car. The RAC came and couldn’t find any listed fault codes and basically said if there are no codes, there’s nothing wrong with the car.
Worse than Motability not seeming interested is the feeling that you’re not being believed by them. I use the Renault Austral forum quite often and there are at least four others on there with the same problem and again, none of them having any fault codes listed on the car. Really disappointed with Motability.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Surprised to hear you received no support from Motability. I’ve always found them to be quite helpful. Pleased to see you got everything sorted in the end.
Can I ask what you returned please? Wondering if there are others with similar problems or maybe you just got a rogue Friday afternoon car.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024You can use any Renault dealer for your Austral.
Thanks for the help Robert.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Hopefully you’ll soon get the Austral back, although some dealers are claiming a “shortage of spark plugs”.
I’ve had my Austral since early September and have been really impressed but having read all the problems listed on the Facebook page, there’s always a niggling doubt in the back of my head.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Don’t pay much heed to those groups and just enjoy the car. I think it’s a cracker by the way. I’ve a complete dud of an e3008 but I would not put any one of ordering. The e3008 FB has many happy drivers all loving the car and have no problems whatsoever. You are right mind as peace of mind just incase it’s a breakdown or a puncture. Kezo’s choice is probably best. All numbers in a pouch or laminated and in the glovebox and stored in your phone. Ps did I mention that the australs a cracker lol
Thanks for the help and reassurance Des. I do appreciate that the vast majority of the people who post on the Facebook forums are the ones experiencing problems with their cars. As you say, “peace of mind and just in case”.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Thanks everyone for all the help. Really appreciatd.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024All the infomation you need is available via your motability on line account, under Breakdown. Here’s the link. https://myaccount.motabilityoperations.co.uk/breakdown Also Kwikfit under Tyres https://myaccount.motabilityoperations.co.uk/tyres
Thanks for the help Joss.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024You need to install the MyRAC app on your phone. You dont have to worry about numbers and it geolocates your position. You just raise a breakdown. Having said that, i used it a few weeks ago and they quoted a window of 4 to 6 hours before they could get to me. I was in a carpark, not a live highway
Brilliant, I wasn’t even aware there was one. Thanks for the help.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024For me, it’s either been the dealership or even the individual sales person.
When I was with Vauxhall, most definitely yes. As a Motability customer they treated me really badly, messed me about quite a bit. I then moved to Toyota and the sales bloke wasn’t really interested, not sure if that was him or because I was Motability. I’m now with Renault and for me it’s been a much better experience. The sales person went out of his way to be helpful.Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024I’ve swore by Waze for years, it is true google bought them out and slowly started pulling the best of into google maps but I still find Waze does it better overall. Very quick to update their maps as well if you report a change or road closure.
Thanks for the help David.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Rhogie, Dj. thanks for the help.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Glos Guy, MM5, thanks for the replies, really appreciate the help.
“My daughter says that it’s worth altering the settings to simplify the displays and only focus on critical info. For example, the default setting shows you the location of other Waze users, which is of no use and just distracting.”
That makes a lot of sense. There always seems to lots of other users shown on the maps.Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024Thanks for the update Retro. I collected my Austral on Monday this week, really impressed so far. As you say even in ‘Comfort’ mode the response is very quick. I also agree about the poor cameras, especially coming from a Toyota TS were the picture quality was brilliant.
Shadow Grey with Black roof, the grey paint has a very strong metallic flake and the black is full of many different flakes that really sparkles.
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Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024-
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