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Gutted. After endless research and calls to Volvo dealership, we finally placed an order for the T5 rechargeable inscription pro with a couple of extras. There was a problem ordering because the XC40 is changing from MY21 to MY22 and motability wouldn’t guarantee that the AP could be honoured against the MY22 vehicle.
However the dealership said they had a build slot for a MY21 in the pipeline and that the specification could be changed to the one we would like and they even offered a £200 discount.
After a lot of negotiating we signed on the dotted line on Saturday and paid a £500 deposit and sat back relieved that a decision had finally been made. Then on Sunday received a phone call from our salesman’s manager to be told that they couldn’t amend their factory order and they did not have anymore MY21 build slots available. They then said they would get back to me with details of an alternative vehicle and this morning the salesman we had been dealing with came back with a revised offer. Unfortunately it was for a vehicle fitted with more extras increasing the price by about £1000 so we have had to cancel the order and are now waiting for our deposit to be refunded.
I can’t prove it, but my guess is that the build slot I had been given has been sold to a retail customer, because up until placing our order the salesman had been very attentive and had said there was no problem changing the spec on the car they had on order, it was even his idea we did this.