What if car turns up at lower spec than ordered, can we say no to accepting it?

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  • #199833
    Paul+Webb

      Hi All

      With all the shortages that are currently effecting supply i started to wonder and worry a little about the next car we are waiting for, we have a e2008 on order and have ordered the GT spec version, we ordered that as we wanted a few of the features that we can only get on that spec level, the heated seats for one. anyway if the car turned  up say without that feature or others i consider import and why i ordered that spec level can i say no thank you and walk away and order another car from a different supplier or must i take it? if so and the spec is lower what happens about the AP. if the few features i want dont end up on the car i would have ordered the lower spec version and saved on the AP at the time i ordered,

      thanks

       

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    • #200243
      Tom

        Dealers are not always successful in de-register a vehicle. It was interesting to read that a dealer can’t de-register a vehicle if it has been registered  to a leasing company. Technically is Motabilty a leasing company?

        The point is if the vehicle isn’t to your specification on PIN number day, before walking away, try negotiating a substantial amount of AP off before saying “No” it could be to your advantage.

        #200257
        Mark

          Just called my Dealer who informed me that my order of a Peugeot 308sw GT Premium was not being fulfilled and would I like to go ahead with a GT spec? My current lease is up in a few weeks but this is the only communication I have had with them. I can only guess as to when they were going to tell me. They really don’t seem to care.

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