[Pseudoscot]

I hope someone can help.

I’ve had 4 VW Golfs on the scheme going back 12 years but there’s an ongoing problem with the most recent one.

The engine shuts down intermittently.  It had this problem from the very first week we picked it up and the dealership told me to monitor the situation which I’ve spent a year doing.  It was annoying and would only happen when slowly approaching traffic lights or a roundabout.  More recently it started to do it on slip roads of motorways and has now nearly caused 2 crashes.  I even started to keep a pen and paper in the car to record exact dates and times when the incidents occurred.  These were provided to the dealerships who promptly ignored the information.  The issue has happened with each named driver as well so its not a driving style problem.

RAC have taken the vehicle away 3 times and to 2 different dealerships.  Each time the dealerships have said they cannot find a fault relating to this particular problem, although they have recorded multiple other faults (A vehicle collecting 21 faults in a just a week between evaluations should be a clear sign that something is very off).  The dealership has just rung me and said I have to collect the vehicle.  I don’t know what to do.  It is only a matter of time before one of these engine shut downs causes a crash.

I’ve spoken to motability multiple times and their last suggestion was to get the RAC to escalate the repair but the RAC have sent me back to motability (after an hour on hold).

Any thoughts/suggestions/advice would be greatly appreciated.

Topic

[Rene]

Pseudoscot wrote:

It is only a matter of time before one of these engine shut downs causes a crash.

I agree. That’s the part i’d tell Motability, and that you want to get rid of the car because it’s ridiculous to suggest that driving a car where the engine can conk out at any point (which would lead to servo assist failing etc as well) is safe to drive.

You have proof that the car is faulty, reject it.

Though generally speaking, that’s a rather odd issue, our Golf (thankfully) has none of that, and doesn’t seem to be any info on forums etc either.

Either way, if VW doesn’t want to or can’t fix it, reject it, no ifs/buts.

Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.

[72 dudes]

Is it a fault though?

Presumably it’s a MHEV and being a Golf it probably also has ACT or Cylinder on Demand technology.

It sounds as though it’s doing what it should and shutting down the engine when on light loads and when coasting.

Our Audi Q3 used to do this.

Out of interest, why do you think it’s dangerous? Presumably the brakes don’t shut down too?!

 

2024 - BMW i4 Grand Coupe eDrive 35 Sport
2020 - Volvo XC40 T4 Inscription
2017 - Audi Q3 TFSi Sport S-Tronic

[Author]

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