[Confusicated]

Little rant.

I’m interested in the Tekna trim of the Qashqai e-power now it’s back.

I’m hard of hearing, so phone calls are hard.

I got onto Nissan chat yesterday morning, having clicked the “Interested in buying a new Nissan” radio button on the way in. I genuinely am and foolishly though this might get their attention. You see, the Nissan website still shows Q3 Motability, not Q4. I wanted confirmation that the Tekna epower was back. Couldn’t help. Didn’t seem to care very much. Did say they might be able to help after the 3rd.

Next I used the local dealer contact form – remember phone is hard for me – expressing interest and asking them the same question. No response >24 hours later. Not even a ‘robot’ acknowledgement.

Yes, I have confirmed e-mal address and checked my spam folder.

Do they not want/need the business?

/rant

Perhaps I should go look at an Austral – it’s £500 cheaper.

Current: MY24 Renault Austral Iconic FHD.
Ordered 5/2/26: Chery Tiggo 8 'Summit' ICE
Previous Motability cars:
2013 Ford Focus estate auto.
2016 Vauxhal Zafira 1.4T SE Auto.
2019 Ford Kuga Vignale 1.5 auto AWD. (Ext lease)

Topic

[Richard]

Have you looked at Motability themselves for prices first? In my experience a lot of businesses don’t really care about online contact us style communication. I’ve emailed dealers about sales before and never had a reply. Emailed VW dealer about whether they even had a car to test drive got a reply weeks later.

I don’t generally do phone calls not so much as hard of hearing but just generally find speaking on the phone very uncomfortable.

I filled in the form for a 48 hour Skoda Enyaq test drive last night we’ll see how long that takes to get an answer.

Other than going to a dealer yourself I don’t know what to suggest other than try contacting a different dealer and see if you have better luck with them.

Crayford and Abbs my local Nissan and MG dealer answer emails very fast. I’ve emailed for a service booking and I’ve had a reply with booking minutes later I’ll be sad to leave them next year tbh

Good luck

[Confusicated]

I did look at Motability first – that’s how I got the price and discovered it was back on the scheme.

I prefer not turning up unannounced in case the Motability rep isn’t available. My experience with non-Motability sales reps at many different dealers is that they can’t be bothered to deal with you when they realise you’re Motability.

I’ve tried another dealer, so we will see.

 

Current: MY24 Renault Austral Iconic FHD.
Ordered 5/2/26: Chery Tiggo 8 'Summit' ICE
Previous Motability cars:
2013 Ford Focus estate auto.
2016 Vauxhal Zafira 1.4T SE Auto.
2019 Ford Kuga Vignale 1.5 auto AWD. (Ext lease)

[kezo]

Here you go mate £3749 AP

https://www.motability.co.uk/find-a-vehicle/cars/search-results/nissan-qashqai/675158/?awardType=PIP

[Author]

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