This topic contains 17 replies, has 9 voices, and was last updated by philjb 11 months ago.
Our Ford Kuga is a mobility car, last year we added the RAC Arrival trailer cover for an additional £40.00, the other day the battery failed, RAC came out and tried to charge for a new battery, apparently it was not on their system as a mobility car ? the RAC man phoned the office and amended the RAC data, I did not pay for the battery.
On the 3rd August I contacted RAC to renew the RAC Arrival trailer cover costing £65.00 this year, payment was taken, other day letter came through post asking £259 for renewal, so I phoned today, again our mobility Ford Kuga no longer on RAC Response mobility but RAC premier?.
RAC have been a total nightmare, Monday I will contact Mobility and see if they can sort it out?
In 2005 I suffered a brain injury which has left me with mental and physical disabilities.
Unfortunately I do get confused and get things wrong, so I apologise in advance.