Probably time for me to worry.. Impending Q4

  • Creator
    Topic
  • #165148 Reply
    Plato

    Last Tuesday we booked our Seat Leon FR e-Hybrid “Nil AP” with the local Seat dealer.
    It is for a non-resident driver as well, and our first mobility car.
    As of today we have still not heard back, I rang the dealer and him us to see if anyone has contacted us, but this has not yet happened.
    Every morning I check here to see if the cars been removed from the scheme and panic until I have checked, but now If I not heard by the 30th their is every chance that the nil AP may change also. As the dealer said, nothing is secure until the order has been placed 😐

Viewing 7 replies - 1 through 7 (of 7 total)
  • Author
    Replies
  • #165149 Reply
    Wigwam
    Participant

    You should have received confirmation from Motability within a couple of days. If you haven’t, the dealer hasn’t placed the order with them, and probably hasn’t placed it at all.

    #165155 Reply
    Plato

    Oh…. How can I find that out? Why would they not place an order though? Its all money for them regardless right? I mean he took the time to fill in the computer stuff etc

    #165160 Reply
    Rene
    Participant

    Oh…. How can I find that out? Why would they not place an order though? Its all money for them regardless right? I mean he took the time to fill in the computer stuff etc

    Because they (and SEAT) make more money on private orders, rather than fleet orders. I’d be surprised though if they intentionally didn’t place the order. My personal experience with SEAT was nothing but pleasant – of course that doesn’t count for much since you’re with a different dealership, but from what i can tell from experience, they’re good.

    If it went anything like it did for us, you talked to a “motability specialist” – you should just walk in, and talk to the guy. I know that, when we had a hiccup (he forgot to enter the pin when taking delivery, so we drove for two weeks without insurance), we walked in and sorted it out. It’s easy to faff about on the phone for a salesman, it’s not as easy if you’re there in person. If you don’t trust that they placed the order, tell him to cancel and go straight to a different dealership (ours was Cardiff, in case you’re from around here) and order there.

    Current: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19
    On Order: VW Golf GTE PHEV DSG MY22

    #167232 Reply
    Plato

    Have today been told that the car is “Status 30” which apparently means its left the factory. So this is a very quick turn around for us it seems, He estimates up to 4 weeks at most for it to be with us.

    #167283 Reply
    YorkMan
    Participant

    @Plato, it’s possibly not a “new” car, ie. made to order at the factory but instead could be a stock car.  You should have had an order number or tracking number.  There is not necessarily anything wrong with a “stock car” but it can be a disappointment if you where expecting one “made to order” so to speak.  I would make sure you check the mileage before giving your PIN and give the car a really good looking over, take your time and dont be rushed.  If you’re not happy don’t be afraid to tell the dealer why and if they can’t resolve it then just leave.

    How many miles a new car should have is debatable, personally, for me, it should be less than 5 miles, certainly less than 10 miles.  All the new cars we have had on motability have had a mileage less than 10 and I think most have had less than 5 miles.  The “stock car” that we where misled with had a mileage of 55 miles and it just did not feel or smell like a new car.

    #167284 Reply
    Plato
    Participant

    @Plato, it’s possibly not a “new” car, ie. made to order at the factory but instead could be a stock car. You should have had an order number or tracking number. There is not necessarily anything wrong with a “stock car” but it can be a disappointment if you where expecting one “made to order” so to speak. I would make sure you check the mileage before giving your PIN and give the car a really good looking over, take your time and dont be rushed. If you’re not happy don’t be afraid to tell the dealer why and if they can’t resolve it then just leave. How many miles a new car should have is debatable, personally, for me, it should be less than 5 miles, certainly less than 10 miles. All the new cars we have had on motability have had a mileage less than 10 and I think most have had less than 5 miles. The “stock car” that we where misled with had a mileage of 55 miles and it just did not feel or smell like a new car.

    Right ok I will take that experience, thx sir!

    #167288 Reply
    fwippers
    Participant

    The golden rule, never put in your PIN until you have seen and are happy with the car. Many dealers will try and “get all the paperwork done first”. I know many favour BMW´s but I had a bad experience with a dealer trying to get the PIN put in straight away and registering the car a whole month early before they had even taken delivery of it, followed by a problem with the gearbox.

    • This reply was modified 1 month ago by fwippers.
Viewing 7 replies - 1 through 7 (of 7 total)
Reply To: Probably time for me to worry.. Impending Q4
Your information: