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We have ordered our first EV, Peugeot 5008 due in a couple of weeks.
We have been going backwards and forwards with ohme over the charger installation. The standard installation is free on motability. We initially wanted a free standing charging post and surveyor came to check it out and said it would be around a £1000 extra for the trench, concrete etc. The invoice arrived for £1,600 so we said we would just go back to the standard installation and pay extra for the longer cable.
They then invoiced us saying that we needed a different trench (we don’t), we explained we didn’t need a trench digging.
They sent a third invoice, now saying they want £160 for a “complex cable route behind kitchen cupboards”.
We raised a complaint and they are still saying there is extra work involved. The kitchen cupboards route was always the only route for the cable, and was never flagged up on first two invoices and not by the surveyor who visited the property.
It just seems to me that they are determined to get some cash out of us one way or another to supplement the standard installation costs
We had an electrical supply to a garden room previously, took an armoured cable behind the kitchen cupboards which have no back on them, to the fuse box, involved about 15 minutes work, pulling washing machine and electric cooker out and taking the plinth off.
I honestly don’t see anything complex about it. Has anyone else encountered this kind of problem I wonder.
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You are not a qualified electrician so your thoughts are not valid. You could get a quote from a local independant installer, that would give you the ammunition to argue your case within current regulations.
But in all likelyhood, Ohme will go with what the surveyor suggests, unless you have valid information from another installer
You are not a qualified electrician so your thoughts are not valid.
I am 🙂
It just seems to me that they are determined to get some cash out of us one way or another to supplement the standard installation costs
I agree however, your big mistake was wanting it on a post and then saying you will use a longer cable, which thet will probably comeback and say it’s not possible because it isn’t safe – it is, but they will try and focus on your original plan, if going off other members on here, who have had similar problems.
Can I ask why the cable must route behind the cupnoards, rather than a hole drilled outside from you meter cupboard and the cable run externally?
The problem with standard installations, rather than quoted for the job type installations, is Motability allow one hole to be drilled at source of electrictiy meter and 15m of cable clipped externally. Anything behond this is chargeable ontop of the £750 Motablity allow for a standard install. In camparison a quoted job, will include as many holes as needed, the cable routed where ever is bbest and a extra meter or two of cable if needed all in the price, which in most cases would be far cheaper anyway.
So when you take into account The £750 Motability pay + £1600, £2350 is expensive and a local electrician would do it far cheaper and you wouldn’t be restricted to Ohme chargers.
Any energy company will fit a charger onto the wall of your house from £899 depending on charger, plus you’d save a bit if you went to a local electrician.
If your not going intelligent Octopus, where compatable chargers are limited to a few, you can save more by from choosing a much wider range cheaper charger chargers.
The consumer unit is in a kitchen base cupboard, I live in a semi and it’s on the internal/attached side of the house. All concrete floors, so the only way out is behind the cupboards, to the kitchen wall, one hole to drill, then clip to the exterior wall around to the charge point. I think from the consumer unit to the wall is about 3 metres, then to go around the house to charge point is maybe 13 or 14 metres in total run.
As to me not being a qualified electrician, the surveyor who visited was qualified, he said that the only extra work needed was the digging of a small trench and installation of the charging post.
We then decided not to go that way and just have a standard wall charger with a longer cable ( which we paid for, just under £100 I think).
It was only at this point that a second invoice came saying they needed to dig another trench near the back door…..we explained that they didn’t…….they agreed but then decided that passing the cable behind the base cupboards was a ” complex cable route” involving £160 of extra work.
The route from the consumer unit to the exterior wall has always been the same, it has only become a costly extra item after we declined the first two quotes.
The first two invoices itemised every step off the job, digging of trenches, removing of spoil, making good etc……not a single mention of the “complex route from consumer unit”.
I agree it’s the only way to get a cable easily outside, going up and under the floorboards would be a nightmare for one cable.
Rememember helping someone on here will an equaly silly quote, telling them to have the charger on the house wall and buy 20m cable, even taking in a slight voltatage drop, there wouldn’t have been a massive difference in charging speeds – Ohme come back to them and said they wouldn’t fit the charger and the custer use a long cable!
Maybe highlight extortionate prices directly to Motability ceo and put your argument forward.
We then decided not to go that way and just have a standard wall charger with a longer cable ( which we paid for, just under £100 I think).
Hi,
Can I ask if the longer cable you paid for was the 8m cable that Ohme have as an option for £95, or was it something different?
We then decided not to go that way and just have a standard wall charger with a longer cable ( which we paid for, just under £100 I think).
Hi, Can I ask if the longer cable you paid for was the 8m cable that Ohme have as an option for £95, or was it something different?
If you got the ~Ohme E-Pod these are decent
OHME ‘ contractor is due to fit a ‘non tethered ‘ box on Thursday- will Post a report asap afterwards!
It cost us an extra £330 to have an Ohme pro fitted at the back of the house, soon saved it back though.
Have a mid terrace large house and needed an extra 15m cable which ran from the front of the house where the meter is, up into the loft, across and down the back wall, then onto the side wall. Lad did an excellent job, hidden well in the house and neat and tidy outside.
Bz4x fwd vision in silver
OHME ‘ contractor is due to fit a ‘non tethered ‘ box on Thursday- will Post a report asap afterwards!
Well, after wasting a whole morning, the contractors turned up at 11.30 – they had driven all the way from Leicester to Newbury.j
the photos that I was required to send were clear but the wrong charger was ordered -apparently OHME should have advised a tethered charger with an 8 metre cable, not the untethered variety, which they ordered following their very basic survey ie my pbotos!
I now await the result of the contractors report and recommendation.
OHME ‘ contractor is due to fit a ‘non tethered ‘ box on Thursday- will Post a report asap afterwards!
Well, after wasting a whole morning, the contractors turned up at 11.30 – they had driven all the way from Leicester to Newbury.j the photos that I was required to send were clear but the wrong charger was ordered -apparently OHME should have advised a tethered charger with an 8 metre cable, not the untethered variety, which they ordered following their very basic survey ie my pbotos! I now await the result of the contractors report and recommendation.
Did you request a home pro charger in the initial application, as I’m slightly confused why one must be installed over the other? What a waste of time and effort driving all that way!
I wonder if Ohme will come back to you and request £95 for an 8m cable!
When pro ev turned up to fit our charger I asked if he had brought the 8m cable tethered one, he said yes but didn’t matter has he had different ones on his van
OHME ‘ contractor is due to fit a ‘non tethered ‘ box on Thursday- will Post a report asap afterwards!
Well, after wasting a whole morning, the contractors turned up at 11.30 – they had driven all the way from Leicester to Newbury.j the photos that I was required to send were clear but the wrong charger was ordered -apparently OHME should have advised a tethered charger with an 8 metre cable, not the untethered variety, which they ordered following their very basic survey ie my pbotos! I now await the result of the contractors report and recommendation.
Did you request a home pro charger in the initial application, as I’m slightly confused why one must be installed over the other? What a waste of time and effort driving all that way! I wonder if Ohme will come back to you and request £95 for an 8m cable!
they recommended a charger ,after veiwing the photos and a description of where the elec . Meter is sighted in relation to where the car is parked.
it is clear that they could fit an untethered version some 10 – 12 feet from the meter, but they said that they would have to leave around six feet without pinning to the wall , at the side of the shed, and their instructions were to pin every two feet or so .
It would have meant two pins on the house wall, before running an unpinned 6 feet, ( no access ) picking up a further two pins at the other end before fitting the charger, which would have been sited on the house wall within 3 meters of the car
Now they are talking about fitting a tethered version near the elec meter and I will run an 8 metre, loose cable over the shed ( which s easily done ). To the car !
Mike.
When pro ev turned up to fit our charger I asked if he had brought the 8m cable tethered one, he said yes but didn’t matter has he had different ones on his van
these poor guys had nothing in the van other than the kit for me.
i say poor because they said that they would not be paid because the job was not Completed?
they recommended a charger ,after veiwing the photos and a description of where the elec . Meter is sighted in relation to where the car is parked. it is clear that they could fit an untethered version some 10 – 12 feet from the meter, but they said that they would have to leave around six feet without pinning to the wall , at the side of the shed, and their instructions were to pin every two feet or so . It would have meant two pins on the house wall, before running an unpinned 6 feet, ( no access ) picking up a further two pins at the other end before fitting the charger, which would have been sited on the house wall within 3 meters of the car Now they are talking about fitting a tethered version near the elec meter and I will run an 8 metre, loose cable over the shed ( which s easily done ). To the car !
Leave them get on with it lol!
Although a untethered charger could have been fixed near to the electric meter, as a tethered one would and a 8m cable used in the same way as it does on on a tethered charger, if you get what I’m saying. The other benefit of untethered, is it just as simple as buying a longer 10m+ cable if needed. It seems I have more experience with installing them😉
Well, it’s done and all working-it took two guys less than an hour to fit, test, and instruct how to use it.
it’s an OHME ePod, but they have fitted it 7-8 metres from the car, and having spent an hour or so on the phone attempting to get an 8 metre cable supplied, I gave up and Amazon will send one to me today – I’m happy to pay less than £100 for an 8 metre cable just to get things done & dusted!
they had an ePod on board the van last week- just think how much time and travel could have been saved by fitting that one last week?
J
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