Ohme Charger too short

  • This topic has 44 replies, 7 voices, and was last updated 8 months ago by Avatar photoMark 55.
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    Topic
  • #243085
    Rob

      I had a text today to tell me that my charge point for the Enaq (which may never arrive- see the topic on that one !) is being fitted Monday.

      I was inquisitive and opened the box that has been delivered. I laid it on the driveway and looked at the length of the new car on google and measured it. The wire will wither be under tension or be too short unless I reverse the car onto the driveway which I don’t want to do as the charging port flap being massive will surely be clipped by people walking past it.

      Has anyone had their charger fitted and at the same time, the fitter extending the charger cable? My charger will be in my garage and the lead ported outside so I can’t move the charger, have to extend the lead.

      Ohme had nobody I could speak with today and now I am anxious someone will visit Monday and be pretty miffed when I tell them this isn’t going to work or worse, they fit it and I have to park the vehicle the wrong way to charge it. That doesn’t feel like an ease into EV ownership!

    Viewing 19 replies - 26 through 44 (of 44 total)
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    • #247543
      GAMO
      Participant

        @kezo

        Got ya. The eSim thing with Ohme is deffo just a way to suck a few quid out of you for the life of the product and from the few days iv been on this forum it seams like MB’s style not to have customer/user needs at the forefront of their decisions making.

        I have a EO mini at the moment and had a bit of trouble getting Intelligent Octopus set up with my Niro and im hoping that it will be a more seamless experience setting it up with the Ohme instead.

        Have never looked that hard into solar mainly put off by the upfront cost and time to break even and never really considered that it’s probably more complicated than plug everything in. Thanks for the explanation.

        #247546
        kezo
        Participant

          I have a EO mini at the moment and had a bit of trouble getting Intelligent Octopus set up with my Niro and im hoping that it will be a more seamless experience setting it up with the Ohme instead.

          If your Niro doesn’t have Kia Connect, which I don’t believe all trims eapecially entry level have, so it wouldn’t work with oi.

          If your Niro is compatible you need to upgrade to the latest firmware and turn of scheduling controls from the charger and et the car up to schedule.

          #247557
          GAMO
          Participant

            If your Niro doesn’t have Kia Connect, which I don’t believe all trims eapecially entry level have, so it wouldn’t work with oi. If your Niro is compatible you need to upgrade to the latest firmware and turn of scheduling controls from the charger and et the car up to schedule.

            It does have Kia connect and managed to get it set up and working (mostly) in the end but it there were some issues when I first tried to set it up. Also sometimes it doesn’t want to connect for what ever reason and a few times it hasn’t charged over night etc.

            Prob not all down to connect through the car but octopus recon its better through the charger. At least ill have both options soon.

            #247559
            kezo
            Participant

              @GAMO have you ordered the i4 ?

              I take it your going to let Ohme replace your EO charger, when it gets ffitted?

              #247565
              GAMO
              Participant

                @GAMO have you ordered the i4 ? I take it your going to let Ohme replace your EO charger, when it gets ffitted?

                No havmt ordered an i4. Hoping to get an Enyaq but you already know the story with them.

                Yes replacing the EO.

                #247555
                Olpk

                  You should have had the option of 5m or 8m cable when completing the pre fitting online info.

                  I was in the same boat as the position I picked looks like the 5m is going to be a stretch so I asked OHME what it would take to change and they said £200.

                  #247566
                  Avatar photoMark 55

                    Hi

                    I can confirm Ohme Pro charger, comes with ether a 5m or 8m cable. The 5m ones are carried by the installer/van. The 8m ones are posted out to arrive a day or two before your installation date.

                    Both are provided by Motability, I would go with the 8m variant as the cost is the same. Zero.

                    One point to note is the cable bracket seems unable to take the added weight of the 8m cable over the 5m cable. It then collapses making it difficult to push the plug release button.

                    Work round, got Ohmi to send another cable holder and mounted that upside down. Both cable holders then re-enforced with small metal brackets. Will post photo setup tomorrow.

                    The Ohme Pro works faultlessly if correctly installed with octopus Intelligent. I say correctly as the first installer used 30 amp connectors. They burnt out and part melted. Made the trip er trip. Took Ohme around a month to fix. Now fitted with 40 amp connectors.

                    Our ID3 Max 3.2 can control octopus Intelligent.

                     

                    #247594
                    GAMO
                    Participant

                      You should have had the option of 5m or 8m cable when completing the pre fitting online info. I was in the same boat as the position I picked looks like the 5m is going to be a stretch so I asked OHME what it would take to change and they said £200.

                      Didn’t see the option for this but I will be sure to ask them when booking the instal. £200 seems a bit much for an extra 3m of cable tho.

                      Hi I can confirm Ohme Pro charger, comes with ether a 5m or 8m cable. The 5m ones are carried by the installer/van. The 8m ones are posted out to arrive a day or two before your installation date. Both are provided by Motability, I would go with the 8m variant as the cost is the same. Zero. One point to note is the cable bracket seems unable to take the added weight of the 8m cable over the 5m cable. It then collapses making it difficult to push the plug release button. Work round, got Ohmi to send another cable holder and mounted that upside down. Both cable holders then re-enforced with small metal brackets. Will post photo setup tomorrow. The Ohme Pro works faultlessly if correctly installed with octopus Intelligent. I say correctly as the first installer used 30 amp connectors. They burnt out and part melted. Made the trip er trip. Took Ohme around a month to fix. Now fitted with 40 amp connectors. Our ID3 Max 3.2 can control octopus Intelligent.

                      Glad to hear yours is working and thanks for the tip on the cable.

                      #247595
                      kezo
                      Participant

                        You should have had the option of 5m or 8m cable when completing the pre fitting online info. I was in the same boat as the position I picked looks like the 5m is going to be a stretch so I asked OHME what it would take to change and they said £200.

                        I think Ohme pick prices out of a hat n the day!

                        As a Motability user you have the opyion of 5 or 8m.

                        #247600
                        Avatar photoMenorca Mike
                        Participant

                          So the 5 metre or 8 metre is free ?

                          #247607
                          kezo
                          Participant

                            So the 5 metre or 8 metre is free ?

                            Yes Mike ?

                            #247618
                            kezo
                            Participant

                              Not sure if someone has suggested already. But if you log in to your Ohme link, where you filled in the site survey, you can change to the Ohme E-Pod and order the 8m cable. It wont matter to the installer, they will probably have stock in their vans.

                              There’s no option to order the Ohme Pro with 8m anymore then?

                              #247622
                              RobJS
                              Spectator

                                you can get both in 5 or 8m

                                I no longer participate in forum discussions following moderator decision.

                                #247632
                                GAMO
                                Participant

                                  Not sure if someone has suggested already. But if you log in to your Ohme link, where you filled in the site survey, you can change to the Ohme E-Pod and order the 8m cable. It wont matter to the installer, they will probably have stock in their vans.

                                  There’s no option to order the Ohme Pro with 8m anymore then?

                                  Doesn’t appear to be on the survey. Just a choice between tethered or untethered

                                  #247638
                                  Berty

                                    @kezo

                                    Yup, You and Rob are correct, you can specify the 8m cable for the Ohme pro, I just didnt scroll down far enough..lol.

                                    I planned on pulling out an extension cable today to check on the length required to reach the car, when I saw Robs post about cable length.

                                     

                                     

                                    #247758
                                    Avatar photoMark 55

                                      When talking to Motability they suggested that the would be a cost I would have to pay if I opted for the 8m cable over the 5m cable.

                                      When talking to Ohme they said no extra for me to pay if I went with the 8m as Motability picks up the entire bill.

                                      #247760
                                      Avatar photoMark 55

                                        On another note, have been testing with either the octopus or the Ohme Pro in charge of the dynamic charging.

                                        I normally plugin around 8pm and from my own experience. The Ohme will start early and often be finished by midnight.

                                        When Octopus Intelligent is in control the charge will be split into sections during the night, often ending by 5.30am

                                        #247768
                                        kezo
                                        Participant

                                          On another note, have been testing with either the octopus or the Ohme Pro in charge of the dynamic charging. I normally plugin around 8pm and from my own experience. The Ohme will start early and often be finished by midnight. When Octopus Intelligent is in control the charge will be split into sections during the night, often ending by 5.30am

                                          Octopus will split the charge when demand is low throughout the day and night. It looks as if Ohme charger is scheduling charging from when its plugged in at 8pm. The bigger uestion is, if Ohme is charging at peak electricity rate and not at a lower rate!

                                          #247771
                                          Avatar photoMark 55

                                            At the low rate. It does say in the Ohme app. “Dynamic charge”.

                                             

                                             

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