Ohme App showing wrong tariff

  • Creator
    Topic
  • #354597
    Phaedra
    Participant

      My Ohme App is now showing the wrong tariff!

      Changed from OIG to OIG Fixed 12m a couple of weeks ago, did a sucessful charge a couple of days ago, just looked and it now says my tariff is “Cosy Octopus 12m Fixed” with the wrong pricing.  Octopus account says OIG Fixed 12m so it’s correct.

      I’ve tried changing tariff in the Ohme App but it takes me to Octopus, went through add your EV etc and Ohme still says incorrect tariff.

      This has been working almost 100% for the last 2 years.

      The only new thing I can see in the Ohme App is it’s recommended to link to the charger not the car, and to ask Octopus to enable charger login (which I’ve done in case it’s that).

      Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!

    Viewing 6 replies - 1 through 6 (of 6 total)
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    • #354598
      kezo
      Participant

        Cosy is there heatpump tariff

        Might be worth contacting Octopus for advice.

        They may send an engineer for an exclusive photo of that newly restyled rondabout lol.

        #354606
        Phaedra
        Participant

          @Kezo  Roundabout ??

          Gone back in and changed it to a manual setting, entered rates for peak and off peak, called supplier OIG Fixed 12M which it accepted.  Car is fully charged so will see what it does later in the week.

          Hopefully it’ll work as I have a fair bit of running about to do, friend just traded in his Jaguar e-Pace for a 22 plate Kia Niro EV 🙂

          His insurance company said they wouldn’t insure the Jag when his policy ran out next month, they reckon they’re too expensive to repair!.

          He loves the Kia, only problem is the air-con isn’t working so has to drop it off to be fixed, 40 mile round trip through Tyne Tunnel or 60 using A1.  So I’m following him up on Thursday and giving him a lift back.  Hopefully a quick fix as I’m away to Scotland/Norway and Iceland next Saturday! (not by car!!) 🙂

          Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!

          #354612
          kdwolf
          Participant

            That nonsense never worked for me with Octopus and was one of the reasons I left. I simply use fixed times in Ohme when I want to charge  e.g., 23:05 to 05:55

            Sent from a mobile device.
            Apologies for briefness and spelling mistakes.

            Motability Skoda Enyaq SportLine 85x April 2024 (unhappy customer - Ombudsman pending)
            Motability Mazda CX-60 PHEV July 2023 (unhappy customer - early termination on mechanical grounds)
            Motability VW Touran Family Pack May 2019 (happy customer)

            #354613
            Phaedra
            Participant

              Worked about 99.9% of the time since first setting it up just over 2 years ago, had to reset the charger a couple of times, one of those turned out to be the Skoda App causing problems.

              There’s a now outdated guide on YouTube that worked a treat!

              Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!

              #354619
              kezo
              Participant

                @Kezo  Roundabout ??

                A167 Chilton £12k redesign

                #354623
                Phaedra
                Participant

                  @Kezo, doesn’t surprise me, Durham council are now under Reform, and making a complete ar$e of everything 🙄

                  Our new glorious council leader has a couple of previously wound up companies, one with debts of £1,000,000 and a pub near me he owned owes £470,000 in PAYE VAT, NI etc.

                  Just the sort of person to run a council 😂

                  https://www.thenorthernecho.co.uk/news/25745059.durham-council-leader-andrew-husband-defends-business-debts/

                  Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!

                Viewing 6 replies - 1 through 6 (of 6 total)
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