Not a Great Start to 2026

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    Topic
  • #332330
    Avatar photoWinston
    Participant

      Hello There,

      I hope all my old friends are happy and well.

      It’s been a good while since I last posted on here and it’s a shame it’s not a very positive one

      Some will remember me and I’ll be fresh out the wrapper to some.

      So I spoke to MB today via the web chat. I  can reorder from 19th Feb

      however I wanted to extend for 2 years with the plan of probably ordering before the end of that 2 year extension like I’ve done for the last few cars for

      Person I dealt with was very nice , polite and easy to talk to

      i explained my reasons for wanting to extend the lease in depth , we spoke for over an hour

      However despite speaking to his manager the extension was refused leaving me quite literally up that well known creek without a paddle , more like without a boat

      Some might remember I had the Mini John Cooper Works that a bunch of us ordered 3 years ago

      Mines is well under the mileage threshold so that wasn’t an option however he said because my car was not modified in any way for me that the answer to extension was a No, but to contact them again on the 19th as that’s my reorder date

      Now I’ve read some posts already about leases being offered and some refused

      I feel pretty let down by MB in all honesty. I’ve always sang their praises with no complaints but this just doesn’t sit well. I know the enforced changes by the current Gov have really thrown a spanner in the works.

      i explained change is not easy for me, enforced change even harder

      I asked for a 2 yr extension and it was rejected so after 30 mins I asked could we meet in the middle and I’d accept 12 months. Again this was refused at this stage.

      As this wasn’t planned I’m not in anyway financially prepared  for the AP of a new car  which was also explained to MB

      i know there is suitable cars on the scheme for £0 ap

      But I’m one of those see a car for more than just transport from A-B

      As pathetic as it sounds my car is currently the only thing bringing me a little joy

      i thought I was being fair with meeting half way with the 12 months

      So the standard 2 year extension which was relatively easy to obtain has now gone

      They have applied a stricter criteria now and look unlikely to budge on my case

      just what I need in my life right now

      I’m not looking for advice really , I’m just sharing my experience and wondered if any other members have had similar experiences.

      Happy New Year indeed

       

      When life hands you melons...,
      Make melonade!

    Viewing 10 replies - 1 through 10 (of 10 total)
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    • #332331
      joss
      Moderator

        @Winston Hello,  it’s good to see you posting again, albeit not a bright post, due to motabilities policy change regarding lease extentions.

        Sadly there are more changes on the way! Thanks to this government and the press demonising motability users.

        Like you Winston,”But I’m one of those see a car for more than just transport from A-B” Yes me too.

        I really do not know what to suggest to you at this point in time. But if where you, I would fight on.

        Maybe @GlosGuy might have something to say on this. As he is so well informed on such things.

        Either way, it’s good to see you post and I wish you the best of luck on this matter. Please do keep us posted Winston.

        Regards Joss

        Joss
        Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
        Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.

        #332334
        kezo
        Participant

          @joss have I have a reply in moderation, save typing it out again (wordpress error?)

          #332338
          joss
          Moderator

            @joss have I have a reply in moderation, save typing it out again (wordpress error?)

            This is one for @wmcforum Kezo. As I don’t have access to the back end.

            Hang fire @kezo I am sure @wmcforum will be along shortly. Can you still see the post? if so make a copy mate.

            • This reply was modified 4 months, 4 weeks ago by joss.

            Joss
            Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
            Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.

            #332341
            MFillingham
            Participant

              Hi Winston, thanks to a weak government and Motability unwilling to stand up for us, the future is looking a lot less fun for those with any appetite for decent cars.

              From various posts both here and on Social Media, the best way to get an extension is to go to the grants team and tell them your car is still suitable for your needs.  They’re the only team capable of authorising a 2 year extension with ease.

              As someone who still gets some joy from cars, the choices that are available that equate to either fun or decent depending on your preferences are extremely limited.  Even Motability have stated they’re focusing on their core mission, which is providing reliable, practical cars for disabled people to achieve independence.  That was immediately followed by the removal of coupes, 2 door cars and convertibles.  There’s a lot of people assessing their options away from the scheme especially with Salary Sacrifice schemes getting just as much help but without the BS.

              Id definitely call the Grants Team, they’ll be the best bet at achieving that extension.

               

              I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
              I'll try to give my honest opinion but am always open to learning.

              Mark

              #332344
              kezo
              Participant

                Hang fire @kezo I am sure @wmcforum will be along shortly. Can you still see the post? if so make a copy mate.

                No mate, I posted it and then the wordpress critical error appeared, so click back expecting to see “awaiting moderation”, but couldn’t and still can’t see that.

                There were no links or quotes…


                @Winston

                I have seen posts from other members of the forum, who have gone to the grants dept and got their lease, extended 2 years, as the vehicle was still suitable, rather than having a new car. I’ll have to see if I can find the thread it was in and maybe you can chat to them.

                #332345
                MFillingham
                Participant

                  No mate, I posted it and then the wordpress critical error appeared, so click back expecting to see “awaiting moderation”, but couldn’t and still can’t see that. There were no links or quotes…

                   

                  Ive had the same, I replied and got the WordPress error and returned to waiting moderation.  I don’t know if there’s something in an update or something that’s set this off on occasion?

                  I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
                  I'll try to give my honest opinion but am always open to learning.

                  Mark

                  #332347
                  wmcforum
                  Which Mobility Car

                    Nothing I can see. Everything seems to be as fragile and amateur as usual.

                    No posts in moderation. If you get this error can you email a screenshot. Enquiries@whichmobilitycar.com

                    #332348
                    kezo
                    Participant

                      Nothing I can see. Everything seems to be as fragile and amateur as usual. No posts in moderation. If you get this error can you email a screenshot. Enquiries@whichmobilitycar.com

                      Will do mate👍

                      #332349
                      Avatar photoWinston
                      Participant

                        Thanks for the replies folks and it’s nice to see some of the old names I remember , brings back memories of happier times

                        I didn’t know the grants team had anything to do with that, I thought they were for New Cars only, so this is great thanks. That’s the road I’ll go down next month

                         

                        just out of curiosity

                        the New Mini F66 JCW is on the scheme , new version of my current car

                        mini have renamed their trim levels, Used to be Premium & Premium Plus , but now it’s called Class 1,2 and 3

                        all the other minis on the MB website have the Class listed but the JCW doesn’t, I asked MB they couldn’t tell me 🤣. Has anyone looked into this car and know the answer?

                        When life hands you melons...,
                        Make melonade!

                        #332402
                        Jojoe
                        Participant

                          A few on here have got lease extensions after requesting a grant, they’d rather extend the lease than give you a grant to pay your new AP, they’d rather extend the lease for you. This is what @Kezo was referring to.

                        Viewing 10 replies - 1 through 10 (of 10 total)
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