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I don’t know wether to laugh or die of laughter! Abuse if the scheme, ain’t that what’s being done by the actual government and MO themselves by removing suitable vehicles on the scheme?
Removal of LUXURY CARS .. SO why are the likes of a vauxhall Corsa still on as you can get one of those that go over the “LUXURY CAR TAX” Irony isn’t it
Motability Operations is forming a new “Special Investigations Unit” with around 80 dedicated staff to more strongly combat misuse of scheme vehicles.
The unit plans to strengthen data-sharing with government and police agencies for quicker, more effective action where misuse is identified.
I'm blunt and straight to the point and I make no apologies for it!
Bipolar, OCD and a multitude of other MH issues and physical disabilities
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Surely this is one of those ‘if you’re doing nothing wrong there’s nothing going on here’ cases? There’s more than enough people who have a car for a disabled child and the child is transported to school by bus/taxi and then a parent uses the car for whatever they want to do, not even considering the benefit to the child bit. Then there’s all those using family members’ cars for their own use and the odd few using WAVs as work vans. As long as there’s people doing this then there’s ammunition for those with an axe to grind against the scheme.
I’ve absolutely no problem with anyone who will reduce the level of mick taking that simply gives everyone that unnecessary little bit of grief.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.Mark
Agree, we have a car for our son and take him too and from college every day racking up 300+ miles a week. We are very strict about the use being for him and we have another car for all our other jobs. However, I do travel home without him in the car and may deviate by one mile to pick up some shopping. This isn’t an abuse as far as I can see but maybe some will disagree.
It is a shame , much like the abuses of the Blue Badge scheme that some will take the micky and tarnish genuine recipients of help.
Skoda Enyaq
PeterB
Yes how much like DWP are spending on salaries 80 staff when you can not get through on the phone sometimes and does not Motability operations and grants sometimes take the mick with there breaches of Equality act in the way they treat you when things go wrong and if that happens all you can do is complain and they tell you to go to the ombudsman who then agrees they are breaching equality act but Motability carries on usual. It is a joke and the amount we are paying is quite high depending on car. I know they may get people phoning them like the DWP does in fraud but they say fraud at DWP is very low and that tax fraud is way above high and nothing is done, it is better when you actually own something which is very expensive and to me the scheme is great but it seems to now taking on political stance which Gov interference is spoiling it with accusations that are very false which then causes a lot of resentment. And as I have said before who was it that let disabled with ADHD and other mild mental problems get a motability car or PIP it was the Tories or Tony Blier and they wonder why PIP has gone up in numbers although 200,000 is not that high on Motability. It used to be very hard to get DLA and you only used to get Mobility if you could not walk a certain distance or were wheelchair bound.As said now there is for the first time Political interference it is a bad thing for disabled.
Beyond the obvious that to hire 80 people and provide them with vehicles and other resources will cost DWP at least £5,000,000pa what problem is there if someone uses their WAV for business? If you have a business then you will be paying taxes.
What is the problem if parents sent their disabled child (especially if the child is a heavy autistic one) and drove down to Devon to calm down? Once back they surely will contribute more to their employers, no?
Instead of sorting out jobs for 80 more cronies I would introduce optional insurance extras: you want to use your car for business? You want to use your car to relax? Fantastic news – just pay a bit of annual extra.
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Apologies for briefness and spelling mistakes.Motability Skoda Enyaq SportLine 85x April 2024 (unhappy customer - Ombudsman pending)
Motability Mazda CX-60 PHEV July 2023 (unhappy customer - early termination on mechanical grounds)
Motability VW Touran Family Pack May 2019 (happy customer)Agree, we have a car for our son and take him too and from college every day racking up 300+ miles a week. We are very strict about the use being for him and we have another car for all our other jobs. However, I do travel home without him in the car and may deviate by one mile to pick up some shopping. This isn’t an abuse as far as I can see but maybe some will disagree. It is a shame , much like the abuses of the Blue Badge scheme that some will take the micky and tarnish genuine recipients of help. Skoda Enyaq
I can’t see anyone complaining about a deviation to pick up some shopping. It’s the parents who use the car multiple times a day and the child for whom the car was provided uses it occasionally at weekends and through school holidays.
@kdwolf, the problem isn’t so much just using it for work but when that work really raises questions about how they qualified for PIP in the first place. I’ve seen a Berlingo acquired through the scheme with a lawn mower, strimmer and other gardening equipment while knowing the driver claims PIP as he claims he can’t walk more than a couple of steps. Clearly one of those who would/should be caught and removed from the Scheme (and has been reported by several people).I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.Mark
Agree, we have a car for our son and take him too and from college every day racking up 300+ miles a week. We are very strict about the use being for him and we have another car for all our other jobs. However, I do travel home without him in the car and may deviate by one mile to pick up some shopping. This isn’t an abuse as far as I can see but maybe some will disagree. It is a shame , much like the abuses of the Blue Badge scheme that some will take the micky and tarnish genuine recipients of help. Skoda Enyaq
Same here, we have a car for our daughter and have taken her to and from school ever since she lost school transport, which amounts to around 400 miles per month and the council pay for petrol. Due to her profound learning disabilties and severe behaviour challenges, she isn’t suitable for the big shops and would have a melt down or drop to the floor and wont budge, so we go the shops etc, whils’t she is in school or a GP appointment for me, as this is all to her benefit, that she has food and a healthy(ish) dad to look after her. I visit my family in england once month sometimes by myself and sometimes with my daughter, either way its deemed to be to her benefit, as I/we often comeback with shoes & clothes (too many😂). 7/10 I make this journey in my own private car, simply because its more peaceful than the bing bonging heap of crap I have on the scheme!
My daughter will soon be going through the PIP procedure and if everything goes as expected, I shall be upgrading my own car (not that its old) and handing back the Motability car. I fear the scheme is going to get progressively worse over time and lifes hard enough without the DWP saying you mistreated the scheme and your face gleefully all over the daily fail’s or do I want a tracker on vehicle at nearly 60 years of age!
To minimise price rises caused by new taxes, Motability is considering adjustments to:
mileage allowances
overseas breakdown cover
telematics use for insurance purposes
other included services
Proposed changes to the leasing package will undergo disability impact assessment by the Motability Foundation before any changes are approved, announced and implemented.@kezo Your comment about using your own car due to all the bings and bings of your Motability car made me smile, as that’s the position I’m in (albeit I don’t have my own car anymore, so need to get one, either as a second car or to replace the Motability one).
I’m also fed up of the stigma of being on the scheme. Just returned from lunch with some friends and one was telling us that her son, who is a Police Officer dealing with organised crime, is forever telling her about Motability cars being used by criminals who are very boastful of the fact. I found myself defending the scheme as usual (they aren’t ‘free’ cars, if they didn’t have the car they’d be £12k better off every 3 years etc etc) but how can you defend this? Answer is you can’t.
It seems overly excessive, but I don’t have an issue with anyone investigating users.
I think what is likely that the it’s a unit that will cost more to run than it actually saves in genuine misuse/fraud.
I would not be surprised if all new leases are fitted with a tracker, and existing lease to be fitted with a tracker at service time. To best honest it doesn’t bother me if they fit one.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
I am sorry guys I got it wrong about the amount of Motability customers I said 200,000 buy according to Disability rights net it is 860,000 PIP recipients currently have a Motability vehicle. Some disability charities are saying though that Motability is going to be a two tier service for disabled even if you have adaptations and it will cost more for some and nothing for others which is barmy and it is said discrimination and maybe a legal challenge may happen.
Not that I have anything to hide, but surely a taskforce of 80 is going to cost a pretty penny given Motability’s salary and benefits package.
At the end of the day it’s us that will be paying for this in our AP’s.
I am sorry guys I got it wrong about the amount of Motability customers I said 200,000 buy according to Disability rights net it is 860,000 PIP recipients currently have a Motability vehicle. Some disability charities are saying though that Motability is going to be a two tier service for disabled even if you have adaptations and it will cost more for some and nothing for others which is barmy and it is said discrimination and maybe a legal challenge may happen.
It’s not discrimination. All they are going to do is exempt full time wheelchair users who need “substantial and permanent adaptations” from the VAT on the AP and the IPT. That’s exactly the same if full time wheelchair users buy a new car privately, so it equates the two things.
As mentioned previously, if there’s anything even remotely approaching ‘discrimination’ it’s actually in favour of Motability customers. Scheme users will remain exempt from VAT on the base lease price. Disabled customers who lease privately are not exempt. Motability obviously made the government realise that this block VAT exemption is critical to the long term sustainability of the Motability scheme.
I would not be surprised if all new leases are fitted with a tracker, and existing lease to be fitted with a tracker at service time. To best honest it doesn’t bother me if they fit one.
It wouldn’t bother me either, as we have nothing to hide. However, as I’ve posted elsewhere, I can’t see them fitting trackers to cars where the only drivers are the benefit recipient and / or those who live with them. In these situations a tracker would be pointless, as a tracker won’t tell anyone who is driving and / or what the purpose of the journey is. In these scenarios a tracker would add to scheme costs for no benefit.
I agree with Glos Guy the VAT exemption has always been been for wheelchair users, we have all been fortunate enough to be allowed VAT exemption on non adapted non wheel chair users, all new leases will still be VAT exempt VAT only on the AP, it could have been a lot worse with a total loss of the VAT exemption, in my opinion at least Mobility managed to secure a compromise, we should be grateful it could have been a lot worse.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
People need to be very aware of current legal tax and discrimination. At the moment Motability have been given terms equivalent to those available only for permanent and substantially adapted cars for all its vehicles. The tax exemption alone is worth between £2,500 and £12,000 per car, that would be a substantial extra cost to the scheme, meaning either the mobility element wouldn’t cover the lease or the required advanced payments would be astronomical. Add in all the other benefits and the scheme would be centred exclusively towards those in either wheelchairs or who are carried in stretchers.
The long term impact on the motor industry in the country would be brutal. While some would be able to either lease through a different source or purchase at will, many who don’t have the ability to acquire decent credit could well find themselves either driving some unreliable piece of crud or stranded at home needing a taxi service to get around. I’m fairly positive the political impact of being the government ensuring that scenario comes to reality would be very difficult to prevent being substantially harmful to poll rankings.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.Mark
You are being tracked with your phone and sos gps now in cars anyway but motability have to tell you if they are doing this as it means they are suspicious of you or had a report of misuse in other words you are a criminal.Me myself am old school do not like mobile phones and much of the new rubbish software fitted to cars unless it is helpful for my disability.
I would not be surprised if all new leases are fitted with a tracker, and existing lease to be fitted with a tracker at service time. To best honest it doesn’t bother me if they fit one.
It wouldn’t bother me either, as we have nothing to hide. However, as I’ve posted elsewhere, I can’t see them fitting trackers to cars where the only drivers are the benefit recipient and / or those who live with them. In these situations a tracker would be pointless, as a tracker won’t tell anyone who is driving and / or what the purpose of the journey is. In these scenarios a tracker would add to scheme costs for no benefit.
Your talking absolute tosh of course it is as been talking to disability charities and the disabled themselves if you are being penalised or it makes it unaffordable and you have two tier service where one gets no charge and other disabled through no fault of their own are stigmatised judged like I was on having order by phone and delivered and took it to the ombudsman and won as it was a breach of equality act then this is as well.You cannot have one law for one and not the other it is just wrong.
Personally I have no interest in how much Mobility Operation earn or their staff perks, I am only interested in the bottom line how much to lease a vehicle, at least we still have a scheme to enable disabled people to obtain a reasonable price leased vehicle.
On the plus side the scheme provides hassle free insurance, no credit check or lease/credit agreement with hidden small print.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.
Personally I have no interest in how much Mobility Operation earn or their staff perks, I am only interested in the bottom line how much to lease a vehicle, at least we still have a scheme to enable disabled people to obtain a reasonable price leased vehicle. On the plus side the scheme provides hassle free insurance, no credit check or lease/credit agreement with hidden small print.
Could not agree more
I would not be surprised if all new leases are fitted with a tracker, and existing lease to be fitted with a tracker at service time. To best honest it doesn’t bother me if they fit one.
It wouldn’t bother me either, as we have nothing to hide. However, as I’ve posted elsewhere, I can’t see them fitting trackers to cars where the only drivers are the benefit recipient and / or those who live with them. In these situations a tracker would be pointless, as a tracker won’t tell anyone who is driving and / or what the purpose of the journey is. In these scenarios a tracker would add to scheme costs for no benefit.
Of course no body, well we arn’t hiding anything, but at the same time we are all human and make mistakes or something as simply as braking too hard or sudden speed up when the lights decide to change. Its all about statistics and being scored, treated like a a new driver. The other quest who getting the data information to process and in what country, as seen with drive smart for under 30’s.
Personally I have no interest in how much Mobility Operation earn or their staff perks, I am only interested in the bottom line how much to lease a vehicle, at least we still have a scheme to enable disabled people to obtain a reasonable price leased vehicle. On the plus side the scheme provides hassle free insurance, no credit check or lease/credit agreement with hidden small print.
Could not agree more
Personally I couldn’t give a sh!t myself, but I do think we will have to start cross reference deals more to check were getting the best deal, especially haveing worked out the not so small gap on the Reno 4 being cheaper to lease elsewhere!
Also remember Motability (DLM) insururance is a trade policy and cut down version of one purchased privately.
Personally I have no interest in how much Mobility Operation earn or their staff perks, I am only interested in the bottom line how much to lease a vehicle, at least we still have a scheme to enable disabled people to obtain a reasonable price leased vehicle. On the plus side the scheme provides hassle free insurance, no credit check or lease/credit agreement with hidden small print.
I completely understand the sentiment, but the two issues are inextricably linked. As @Elliot correctly points out, the amount of pay and benefits that Motability reward their staff has a direct bearing on the APs that we pay. If their pay and benefits were in line with other call centres, APs would be lower – and possibly by a decent amount!
I completely understand the sentiment, but the two issues are inextricably linked. As @Elliot correctly points out, the amount of pay and benefits that Motability reward their staff has a direct bearing on the APs that we pay. If their pay and benefits were in line with other call centres, APs would be lower – and possibly by a decent amount!
And with 80 new staff on a minimum of £36k + perks, that got to be paid, it going to imperative that outside deals are cross refrenced before commiting, especially if your going to be one of those who have to also take into account VAT – The R4 deals are proof of that, even now!
Personally I have no interest in how much Mobility Operation earn or their staff perks, I am only interested in the bottom line how much to lease a vehicle, at least we still have a scheme to enable disabled people to obtain a reasonable price leased vehicle. On the plus side the scheme provides hassle free insurance, no credit check or lease/credit agreement with hidden small print.
I completely understand the sentiment, but the two issues are inextricably linked. As @Elliot correctly points out, the amount of pay and benefits that Motability reward their staff has a direct bearing on the APs that we pay. If their pay and benefits were in line with other call centres, APs would be lower – and possibly by a decent amount!
Exactly this ⬆️ if Motability wasn’t a monopoly and had to compete with other companies for our business, do you think staff would be as highly rewarded? No they wouldn’t and the knock on effect would be cheaper AP’s.
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