Motability question? We can answer it.

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  • #173917
    Brydo

      There are many questions members have about the motability scheme such as :-

      Can I extend my lease?

      Can I change my car before my contract is up and if so will it cost me anything?

      How much is the GCB and will I get it if I have a few scratches?

      What happens if I lose PIP?

      If you have any questions about motability, then this is the place to come. We have many knowledgeable members only to willing to give advice. Many of our members have been on the scheme for decades and know virtually everything there is to know about the scheme.

       

    Viewing 25 replies - 426 through 450 (of 890 total)
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    • #221373
      joss
      Moderator

        @Peter

        In short. You can cancel your order anytime before you enter you Motability code.

        I suggest that you ring Motability Customer service and discuss it with them. It gives you the chance to explain your current situation re finances.

        Joss
        Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
        Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.

        #221372
        Peter

          Hope i can get advice on this, i ordered a car with advance payment of £2000 since i ordered i have suffered financially ie, massive gas / electric bill , partner lost job so i just cannot afford this advance payment at moment, has anyone experienced an issue similar to this, after all my commitments to bills etc i am only left with £1600 and that is literally going flat skint, i have not spoken to motability or car dealer, can i cancel order without penalties as pick up date is 30/05/2023

          #221385
          Berty

            Peter, if it is a problem for you, speak to Motability first hand, I am sure they will be very sympathetic to your situation.

            You will get  £750 back when you pick up your vehicle, if that makes a difference. But it seems as if you have long term financial problems, and cancelling would be most prudent.

            #221479
            Alantc
            Participant

              Hi… Advice needed..

              My lease extension ends on the 18th. After speaking to a Motability rep and explaining that I am finding it difficult to find a suitable car as most of the ones I was interested in have gone from the scheme, I was advised.. Once you have placed an order you can keep your current car until the new one is ready, if however something more suitable comes onto the scheme while waiting you can cancel and order a different car…

              If I placed an order with extras added and later cancelled, not saying I will, how would that sit with the dealer/Motability? would I have to pay for the extras on the cancelled car order?

              Thanks for any info.

              #221490
              Glos Guy
              Participant

                Hi… Advice needed.. My lease extension ends on the 18th. After speaking to a Motability rep and explaining that I am finding it difficult to find a suitable car as most of the ones I was interested in have gone from the scheme, I was advised.. Once you have placed an order you can keep your current car until the new one is ready, if however something more suitable comes onto the scheme while waiting you can cancel and order a different car… If I placed an order with extras added and later cancelled, not saying I will, how would that sit with the dealer/Motability? would I have to pay for the extras on the cancelled car order? Thanks for any info.

                At no stage do you enter into a legally binding contract with the dealer, so you are free to cancel at any time. Ideally, don’t pay for any optional extras up front. Whilst the dealer is obliged to refund you, some make it difficult. Personally, I would never cancel once the car has been built, but technically you can do so right up until the day of collection when you put your PIN to accept the car. That is when the legally binding contract (with Motability Operations) kicks in.

                #221527
                Alantc
                Participant

                  At no stage do you enter into a legally binding contract with the dealer, so you are free to cancel at any time. Ideally, don’t pay for any optional extras up front. Whilst the dealer is obliged to refund you, some make it difficult. Personally, I would never cancel once the car has been built, but technically you can do so right up until the day of collection when you put your PIN to accept the car. That is when the legally binding contract (with Motability Operations) kicks in.

                  Thanks Glos Guy… Its not my intention to cancel but id like the option.. Ive had every lease extension possible. Due to covid, less car options etc I have found it really difficult to find something suitable and now that 4wheel drive options are all but gone on the cars that are suitable for me, I’m left with little option but to order and hope the options improve…

                  #222598
                  Slc

                    Hi, Friday night a car on the left hand side of the road in a parked position pulled out on me while I was driving at around 20mph. My whole left side of my car is rit off. The police came and decided to breathlizer me. I had only had one drink with family at a meal and failed the at road breath test.

                    I was taken to the police station and blew 38. They kept me in a cell for 15 hours saying I would have to have an interview, they then the next day said you’re free to go no charge, NFA.

                    I have a mobility car, What I would like to know is will my insurance/ mobility kick me off the scheme. Also will my insurance pay out?

                    I have made them aware of the accident and stated the accident was the other drivers fault and they took his details and I am due to pick a hire car this week.

                    I’m just overthinking and stressing worrying because I was 38 and not 35 or below will my insurance company see this, or will I be ok as the police have no charged me?

                    I’m not sleeping as I’m so worried. What if the other driver says it was mt fault?

                    I did ring the police station to ask what’s on my file and he said it just says I was arrested at the scene and later NFA and no charge.

                    #222612
                    Peter

                      At the time of the accident you were over the prescribed drink driving limit and as such you were arrested (although you omit that reading ) however then on the  evidential machine you blew 38 , probably the lower of 2 readings on that machine.  In all probability the decision not to prosecute is that the reading is so close to the limit the DPP do not deem it worthwhile to continue to court. This does not negate that an offence has been committed.

                      You say you had one drink with your family having a meal, a totally distancing measure from you hoping to justify drink driving, also you further distance yourself by claiming the third party pulled out on you while you was doing 20mph and still the whole side of your car is in your opinion written off (@ 20 mph?)  think yourself very lucky it wasnt a cyclist or pedestrian that walked out or pulled out. You have notified your insurance blaming the third party conveniently omitting your arrest at the scene for drink driving. to which you freely admit to.

                      Your insurance will pay the third party and damage to the mobility car, however it is a real possibility that in view of your arrest they will pursue you for any and all monies incurred by them, so beware when you collect your hire car as in all probability you will be paying for it.

                      In short grow up accept you did wrong and now do the right thing and stop blaming every thing and every one

                      for your choice to drink alchohol and then get in a car and drive

                       

                      #222621
                      kezo
                      Participant

                        @SLC Blowing a sample of breath between 35 and 39 at the the station is the reason you were not charged and released with  no further action (NFA). You were lucky as it used to be you would have had to have blood or urine test.

                        Having a NFA means no charge will be taken and the police are no longer actively investigating is unlikely to affect your insurance/premiums.

                        Count you self very lucky indeed and in future drink pop or a shandy if you must as net time you may not be so lucky!

                        #222632
                        Glos Guy
                        Participant

                          I’m sorry, but nobody has “one drink” and blows 38 on a breath test. Also, if you are over the drink drive limit you can be deemed the ‘at fault’ party, even if it’s the other (sober) person who has done something daft.

                          #222639
                          MFillingham
                          Participant

                            I’m sorry, but nobody has “one drink” and blows 38 on a breath test. Also, if you are over the drink drive limit you can be deemed the ‘at fault’ party, even if it’s the other (sober) person who has done something daft.

                            I can have one drink and blow over 35, it might have to be a half pint of rum though.

                             

                            Seriously though, this is a very clear warning that chosing to have a drink with dinner is mutually exclusive to driving home.  In this day and age, there are many reasons to either drink something else or get home a different way.

                            There will be no long term issues for insuring after this as you weren’t prosecuted for drink driving.  However, I wouldn’t want to think what will happen with this claim, especially as insurance companies are experts at getting out of paying out money.

                            I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
                            I'll try to give my honest opinion but am always open to learning.

                            Mark

                            #222647
                            Jojoe
                            Participant

                              I bought an intoximeter on eBay a few years ago, only a cheap one, think it was about £6. I saw it and thought oh that’s interesting, I wanted to know what effect alcohol had on me. It took 8 cans of fosters lager for me to blow 35. I was never over the limit the next day. I’m 19 stone and six foot tall. I practice the none for the road method of drinking, in almost 40 years of driving I can honestly say I’ve never had so much as a sip of beer and drove, it’s just not worth it.</p>

                              • This reply was modified 2 years, 5 months ago by Jojoe.
                              #222649
                              Glos Guy
                              Participant

                                Most people are unaware that in addition to the well know Excess Alcohol charges of Drive /Attempt to Drive / In Charge, there is a further charge of  ’unfit through drink or drugs’ which carries broadly the same penalties, and you can be charged with this if alcohol is deemed to be a factor, regardless of if you are below the drink / drug drive limit.

                                #222656
                                Avatar photoWardyGTC
                                Participant

                                  Firstly, just don’t drink and drive – ever. I’m constantly amazed and dismayed that in this day and age people still take that risk.

                                  Secondly, why did the police attend? If there were no injuries there is absolutely no reason to inform them. Did the other party call them because they suspected you had been drinking?

                                  If I seem a little strange, that's because I am.

                                  Skoda Karoq SEL.

                                  #222659
                                  kezo
                                  Participant

                                    Interestingly I came accross the BAC calculator on, that estimates the Blood Alcohol Concentration (BAC) level based on the amount of alcohol consumed, the time elapsed, gender, and body weight ?‍♂️?

                                    https://www.drinkdriving.org/bac-calculator.php

                                    @Joejo be interting to see how this compares with your  intoximeter

                                     

                                    #222660
                                    Glos Guy
                                    Participant

                                      Interestingly I came accross the BAC calculator on, that estimates the Blood Alcohol Concentration (BAC) level based on the amount of alcohol consumed, the time elapsed, gender, and body weight ?‍♂️? https://www.drinkdriving.org/bac-calculator.php @Joejo be interting to see how this compares with your intoximeter

                                      I can’t make the calculator work properly. I can’t set any of the drink types to zero? Seems to be a minimum of 1 of each type?

                                      Edit – Ignore the above. Just realised that you have to press ‘add drinks’ when you’ve selected the quantity

                                      • This reply was modified 2 years, 5 months ago by Glos Guy.
                                      #222652
                                      Iain Watson

                                        Your point about drink driving is what ?

                                        #222655
                                        steve

                                          There is also the very grey area of prescription medicine.  If you are on something as simple as pain killers (e.g. co-codamol) it could be a difficult thing to justify you were/are fit to drive.

                                          And don’t rely on a GP to back you up in court as they will not be able to say at a particular point in time, if you were fit to drive.

                                          #222684
                                          kezo
                                          Participant

                                            Your point about drink driving is what ?

                                            Was that sarcy comment aimed at me?

                                             

                                             

                                            #222685
                                            kezo
                                            Participant

                                              There is also the very grey area of prescription medicine. If you are on something as simple as pain killers (e.g. co-codamol) it could be a difficult thing to justify you were/are fit to drive. And don’t rely on a GP to back you up in court as they will not be able to say at a particular point in time, if you were fit to drive.

                                              I’m surprised the police didn’t clock it was a Motability car and didn’t drug test the op down the station..

                                              #222686
                                              MFillingham
                                              Participant

                                                There is also the very grey area of prescription medicine. If you are on something as simple as pain killers (e.g. co-codamol) it could be a difficult thing to justify you were/are fit to drive. And don’t rely on a GP to back you up in court as they will not be able to say at a particular point in time, if you were fit to drive.

                                                As with alcohol and recreational drugs, different people are affected differently.  I have pain relief I can only take at night as I know there’s no way I’d be fit to drive within 4 hours of taking them.  Fortunately the rest doesn’t impede my driving.  However, I know my wife taking the same drugs would be barely able to find the car.

                                                 

                                                It’s hard to gauge as some effects are difficult to tell yourself but if there’s any way your reactions are slowed, then there’s every chance that, should an accident happen (even if you’re not at fault) you could be declared unfit to drive.

                                                I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
                                                I'll try to give my honest opinion but am always open to learning.

                                                Mark

                                                #222715
                                                ChrisW
                                                Participant

                                                  Hi everyone,

                                                  I‘ve just become eligible for a Motability vehicle via PIP, understand the AP etc. and have done all the registration details on the Motability site.

                                                  Currently drive a Tucson auto so looking to upgrade to the newer model.

                                                  Question for me is… any hints, tips, etc. for dealing with dealers, is it worth sending out a few enquiries to different dealers, can I push for dealer incentives, cash back, contribution, extras thrown in etc?

                                                  Any no-no‘s also, I’ve been through a few threads and main thing I‘ve picked up is check the car before signing/completion, some dealers may ask for a deposit…

                                                  Thanks

                                                  #222727
                                                  ChrisK
                                                  Participant

                                                    @ChrisW

                                                    So many answers to go in here Chris but look at the dealer as you would if you were a private buyer as there’s nothing wrong with asking for discounts, in particular if your adding extra’s at your expense. On my current car I only added £425 in extra’s and with the way car deliveries are at the moment did not go down the road of asking for a discount as I had such a hard job of even choosing a suitable car and was happy just to get an order in.

                                                    For the past two or three years the dealers have had the upper hand with private customer prepared to pay above the odds for new cars so discounts are hard to come by, more so for Motability customers so don’t be disappointed if none are forthcoming.

                                                    With deposits they may or may not ask for one and its up to you if you pay one but I paid the £425 deposit in good faith on my current car to cover the extra I had added but paid nothing for the car itself that had an AP of £3,199. On a previous order I gave the dealer a deposit on extra’s I had added to the car that I cancelled three months later and as the car had not been built at that time they gave my deposit back to me with no problem.

                                                    Be prepared for long delivery times or lookout for deals that have immediate delivery that get posted here by the likes of members like BigDave but bare in mind that you will be lucky if a car turns up in a deal that you happened to have on your short list.

                                                    Good luck in your search.

                                                     

                                                    #223198
                                                    Paul

                                                      Hi,

                                                      My name is Paul and I have had a number of Motability cars.

                                                      I currently have a Volvo XC40 on the Motability scheme and we are just at the two year anniversary with it. Love the car but think we must have been one of the last to get a Volvo as there is nothing on the site currently from Volvo.

                                                      Will there be any Volvos in the future line up of car choices? We watched the new Volvo EX30 small SUV launch this week and it looks amazing. It would be lovely to get Volvo on board again.

                                                      The other question I have is that many manufacturers are quoting anything from 9 months to well over a year to order new cars in. Does this mean that we could start looking earlier than the 6 months before end of contract arrives?

                                                      Thanks Everyone.

                                                      #223200
                                                      Avatar photoWardyGTC
                                                      Participant

                                                        Hi Paul,

                                                        With regard to Volvo returning to the scheme, it’s anybody’s guess. My gut instinct is that they won’t be back anytime soon. While retail demand is high and supply chains are disrupted there’s just no incentive for them to sell cars at a discount to Motability.

                                                        On your second point, despite some people waiting over a year for orders, you still can’t place an order before the 12 week deadline set by Motability. They will just advise you to extend your current lease until your new car is delivered. Not all orders are taking this long but it’s certainly something you need to ask dealers about and factor in to your decision making.

                                                        If I seem a little strange, that's because I am.

                                                        Skoda Karoq SEL.

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