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I have applied for a motability grant. The car i am looking at is 1749 deposit. I have tried different cars but they were unsuitable due to small boot size or they were too high. Having spoke to the grant team twice since my application was put in 6 weeks ago they have mentioned smaller cars (such as a toyato Aygo which is smaller than my current hatchback boot) which i told them weren’t suitable for a new bigger wheelchair. It seems they are reluctant to pay this judging by this. I understand they are a charity but all APs are so dear at the minute and i have never paid an AP over £200 it’s just the prices are so high and i needed tovreach out to them. Any advice?
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Unfortunately the current car has to be changed mid lease due to the bigger wheelchair. I really hope they can help as best as they can. I didnt want to change car but the bigger wheelchair means unfortunately i have to
What car do you currently have and what are you hoping to change to?
Previous Motability Cars
2006 - 2009 Skoda Superb VR6 2.0tdi
2009 - 2012 Citroen C5 2.0tdi VTR Nav
2012 - 2015 Nissan Qashqai 1.5dci tekna
2015 - 2018 Ford Kuga 2.0tdi Titanium X
2018 - 2021 BMW 220d X drive 2 Series Active Luxury
2021 - 2023 Hyundai Kona Electric Premium SE
2023 - Hyundai Kona Electric UltimateI have a volkswagen golf at the minute but the boot is too small. Not a fan of peugeot but the peugeot 308 is similar as its a hatchback but the extra boot room fits the wheelchair and other items needed on the daily for the disability
Hi,
I went through the grants process, and my understanding of it is first and foremost it must suit the needs of the individual and if you are a family and size of family as they recognise that all family members go out for days out etc etc.
when I applied I had already ordered the car, yes they said about cars on the scheme which might be suitable and I informed them that I had looked at said vehicles and these were unsuitable for space or my sons needs, anyhow they gave me a grant and a list of vehicles to look at but as I already ordered the grant covered the ap.
there was a list attached to the letter yes they were all basic trim models, and if I had wanted a different trim I would have ended up paying extra on top, but as I have a big family they allowed a seven seater and I was to choose from Vauxhall combo life up to Peugeot 5008.
i had to give them the sizes of the special needs buggy, and how many travel in the car, can you not exaggerate the size of your wheelchair and explain that when your on your own you would be unable to take wheels off etc etc, therefore needing a boot that can fit it in assembled.
if I can help you further I will try, that’s how it worked for me but don’t go ordering a car before you get a list of what you can order.
as you are terminating mid lease you should get a pro rata rate on your advance ap and gcb on your current car, yes this will be paid after you hand car back but at least you can recuperate some monies.
Thank you so much for your help. The wheelchair is far bigger it is my son’s. I had the car ordered before the scheme opened and after a white the dealer pulled out saying that they were remodelling them and put me down for a 2021 model but once i found out they were accepting applications i put in for one. I sent away twice. The cars they mentioned were smaller than the golf boot and his wheelchair doesnt fit in the golf. So i cant only bring him to appointments only by bus. It is a nightmare worrying if he can get what suits him. Im not a fan of the car but having taking him to several garages this one was his best match unfortunately. Thank you so much for the help
Can you just keep going through the grants process see what they offer, then use any ap they will give to order what your son needs and you are happy driving, you only need to get the dealers letter which states the amount they will give, it doesn’t state that you have to spend it on the vehicle they say, you will just be liable for the rest of the ap, see what vehicles they say but you should get a range from what to choose from it won’t be one specific vehicle.
I think if you explain what vehicle suits your family’s requirements and give them good supporting evidence as to why , they will be obliging , they will always try and offer you the cheapest vehicle.
Thank you so much. They have offered me hyundai, renault and toyoto which werent suitable but obviously because they were low cost or nil AP. Do yous have any more advice on what i can say to try get money towards a higher AP
With the list of cars they offer there should also be the maximum amount of grant they will contribute. If you have this then you should look for cars suitable within this price cap and any amount you could at to it. Then go back to them with the reasons why this is suitable for you.
Current Car
KIA Sportage GT Line Mhev
Previous Cars
Peugeot 5008 Allure Premium
VW Touran SEL
Citreon C4 PicassoThanks everyone i am so anxious waiting
Hi does anyone know how long it takes after speaking to and being assessed by a Motability grants case manager to know a decision. And is it a phone call or a letter? Thanks in advance
They say 8 to 10 weeks when you speak to them, in my case I applied in July and heard from a case manager 12 weeks and 4 days later, and he said my case had been assigned to him the morning that he called me.
Does anyone know how long the grants are taking at the minute x
- Does anyone know how long the grants are taking at the minute x
Its not a straight forward thing that you can says it will take, as everyone claiming has different needs. Some are pretty straight forward and can be sorted out relatively quickly. Others may take longer due to being more complex cases. You also have to consider the caseload of Grant officers. So I hope it does not take to long for you @Natalie.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.Apparently I have just found out last week that the Grants team has changed there policy and i thought it had as they were not so helpful to me as in the past and even the recorded message they say you cannot have the car of your choice which never used to be there.The problem as i see it is and by the way they never even suggested any suitable cars for me which i told them that. To be fair they offered me a finite amount of money but then said i could only add up to 50% of my own money and to that i said i am not being ungrateful which i did feel and said that you should be taking into account the AP’S have gone up a lot and that there is the shortage as well which they have not done.
Does anyone know how long the grants are taking at the minute x
Up to six months for existing scheme users. Motabilty are prioritising grants for people who would like to join the scheme.
What car were you hoping for and were they nice? I had a call almost 2 months ago saying she would give me a list of cars but she was very abrupt and rude when I told her what cars I was looking at that are the most appropriate for my child’s disability, she told me it isn’t about comfort it is about measurements of getting in and out of the vehicle and I said well my child’s severe disability requires her staying comfortable and safe in a car and not actually add to her pain and she just kept repeating the same line. Very dismissive and unhelpful, also told me I would receive a list in 5 days but it’s been almost 2 months now.
lso told me I would receive a list in 5 days but it’s been almost 2 months now.
Have you emailed your advisor asking where the so called list is?
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