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So it sadly looks like after 6 motability cars i wont be renewing in 3 years time :(, the mileage cap has now changed from 20,000per year to 10,000!!, I do 20,000 a year and thats cutting some journeys out!, they have also increased the excess milage charge by a whopping 20p so its now 25p per mile!
So for me to continue to live normally it would cost me £7,500 extra over a whole lease! 😭
I know its just under 3 years in the future as I only got my car in December but I feel soo lost already!
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They haven’t mentioned anything about the possibility of it affecting current leases but it really wouldn’t surprise me if the changes in July spread across all users at a later date (Such as the end of the year or next year) if they found it successful for shoving more money into their pockets, like Drive Smart and the tyre policy.
The latter of which is being cut to 6 tyres in 3 years and only a maximum of 4 for pothole or curb damage which certainly doesn’t make life easy for high mileage drivers who have cars that eat tyres such as the Enyaq 4x4s.Why does it mention 50,000 per 5year lease?thought extentions had stopped
WAVs get a 5 year lease due to the lack of availability of WAVs in the UK to fan out the need for brand new ones each year and because they cost a lot more to configure with suitable adaptions for the customer and Motability Operations.
When I first joined Motability I recall the mileage allowance being 12,000 miles per year. Now it’s 10,000! Hey, that’s progress for ya!
I’ve looked at octopus energy lease deals and they now look better value than motability which is crazy to say 😭
I do find this quite unfair for families, especially those of us doing multiple school runs every day.
Mileage isn’t the same for everyone. A single person using the car occasionally is very different to a family with children in different schools or colleges. In our case, we’re doing several trips a day just to get everyone where they need to be.
I really think each situation should be looked at individually, because a “one size fits all” mileage allowance doesn’t reflect real life for many people using the scheme.
Anyone who would like to attempt to get this changed please sign this Petition someone has started 🙏
Totally agree. Our young man attends special college each day and we transport him for his own safety and mental health. This results in a high mileage, just inside the current limit. Surely the returns from a low milage 3 year car is much higher than the proposed higher mileage car which is what the lease is based on?
Sad to say when we come to renew it will not be with MB.
P
PeterB
I remember the days when my late brother had mileage bills for you going over 12,000 a year.
it was upped to 15,000 when I joined in 2005.
luckily I don’t do a lot of miles it sorts of evens itself out as I don’t go far in the winter. On the old car I did nearly 28,000 in 4 and half years.
I feel for those that do a lot of miles though.
Current Car 25 Citroën C5 Aircross 1.5BlueHDi 130 EAT8 Max Edition
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What a very sad state of affairs. B*gger the needs of disabled people for whom 10k miles is simply insufficient to allow for regular hospital visits, the demands of family life, or (heaven forbid) actually using a car for leisure, who will simply be forced off the scheme.
I see it only starts to apply from leases starting on or after 1st July. At least folks who happen to be changing in the next three months will get the benefit of the 60k allowance on their new lease.
When I was first on the scheme. It was 10,000, then it wen to 12,000, then to 15,000 and current 20,000 mi.
I thought 15,000 was a fairer yearly allowance.I have ASD and thus have difficulty with social and understanding information, written and verbal. I process information in logical blocks, before I reply. Sometimes I'm right and sometimes I'm wrong.
I also have a corneal visual condition, which makes me visually impaired without daytime, or daytime bulbs, among other disabilities/conditions.I am going to be around 20k miles under my current lease before handing it back. Around 40k out of my 60k allowance
If they are going to start charging for going over it maybe I should get money back for being way under
I feel the 400% rise in the excess to 25p a mile is basically discouraging any high mileage users from the scheme. There is no real justification for such a huge rise from the current 5p. Luckily, I don’t do the mileage I once did, and it doesn’t really affect me. Still, though the 50% reduction in mileage, coupled with the 25p or, for those who are VAT registered, 21p, is so bad. The CEO, it seems, doesn’t care about disabled people and living their lives. Why would he when he’s on 924k a year, as he got a 300k bonus and receives a 21k car allowance per year and other perks. He could have put up some resistance to the government changes, but just rolled over. Where will those affected find another £7.5k for 30k miles, they’ve lost? They won’t, they’ll have to leave the scheme.
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At 10k miles a year I’m definitely off the scheme seeing as I’m doing between 20-25k at present and an extra £7,500+ on top of the AP is unacceptable and unaffordable.
Even with £0 AP I’d still be close to spending £20k over the 3 years with nothing to show, and I’d expect to be nearing £4 or £5k as an AP for my next car (due July 2027)
On the same website page Motability tell us their average customers mileage is 7,500 per year so what will that drop to once us high milers leave the scheme, will those low users get a refund, don’t the low users more than balance out the high users?
Guess I’ll have some big decisions to make come next year 🤔😢
Yes, isn’t this a great way for Motability to ditch those pesky high mileage customers whose vehicles return lower prices when sold at lease end and invariably use more tyres etc during the lease than low mileage customers.
Really punish those who go over 30k miles with punitive extra mileage charges which will also deter some from using their vehicles and again return more when sold at lease end.
Will Motability lose any sleep over losing such customers? No.
As some others here have been doing, I was thinking of ditching the scheme anyway and buying outright what I want, not what Motability say I can have. The new changes have simply cast the die.
The dream of a new big Beemer is more of a reality than ever now.
None of the changes affect me personally as our annual mileage is around 6k and I wouldn’t take the car overseas and barring sabotage, 6 tyres should be plenty. I was thinking how unfair the mileage allowance and 25p excess will be on those who have a motability car and work full time with a daily commute of 30-40 miles, fairly typical. Over the course of a year that’s around 8000 miles, leaving virtually nothing for pleasure, family visits, holidays etc. If Motability had retained the 5p excess charge, even upped it to 8p or 10p, the industry standard, it would probably have been more palatable. What they have done is penalised thise working and those in rural areas, where a car essential with facilities, shops, doctors, hospital etc often a distance away.
So government wasn’t disabled people to work …. No problem with that if you can…..I do…but I like rural community…. I’m 200 mike’s a week to just go to work….. Not including anything else that’s me 400 miles over the 10k…. Then I have shopping doctors hospital etc etc …..m worried sick
I’ve been on the scheme for 25 plus years. Each year, when the government announces the annual increase in PIP rates, Motability keeps the new rate difference. With 850,000 customers, that’s a lot of money they could surely use to help with the cost of the scheme.
After reading the email from Motability today, I feel like we now have to deal with the added worry of these new changes, which seem to be happening without any consultation with Motability customers.
We went with a Hybrid car this time and were told by our dealer that the tyres don’t last as long because of the heavy batteries and now it’s another worry as the tyres are so expensive.
Let’s hope they see some sense and actually speak to the mobility customers and find out what their individual needs are rather than just a blanket new policy to save money.
I’ve been on the scheme for 25 plus years. Each year, when the government announces the annual increase in PIP rates, Motability keeps the new rate difference. With 850,000 customers, that’s a lot of money they could surely use to help with the cost of the scheme. After reading the email from Motability today, I feel like we now have to deal with the added worry of these new changes, which seem to be happening without any consultation with Motability customers. We went with a Hybrid car this time and were told by our dealer that the tyres don’t last as long because of the heavy batteries and now it’s another worry as the tyres are so expensive. Let’s hope they see some sense and actually speak to the mobility customers and find out what their individual needs are rather than just a blanket new policy to save money.
To be fair, Motability did do a customer survey listing a range of scheme options that was sent out to a cohort of customers a couple of months ago now.
How wide that survey was and the results therefrom is unknown but there was some consultation of sorts.
Obviously you weren’t in the cohort that received the survey!
15k miles per year – 45k per lease seems much more fairer.
to just half it completely and add an excess of 25p per mile for every mile over is wild.
Agreed, or if they are going to stick with 10k, reduce the excess to no more than 10p a mile. This new limit is going to cause issues for a lot of people and limit what they can do. No longer worry free motoring. I do remember when the £2k AP limit was introduced and many people including myself contacted Motability and said it was unfair automatic drivers were penalised. They amended and had a £3k limit for automatics. Given the 10k/25p elements are the most contentious, maybe we might see a slight tweak. And I don’t think it’s being contentious asking Motability to look closer to home, their staff pay and benefits package is way higher than the industry average. Opportunity to reduce costs which can be passed on to their customers. When you operate as a monopoly like the BBC, you tend to lose sight of these things.
With NHS fleet salary sacrifice schemes, you can adjust the mileage allowance and the monthly payment increases accordingly. It’s quite flexible depending on how much you actually drive.
I think Motability could do something similar. For example, allowing higher mileage in exchange for a higher Advance Payment. That way people who genuinely need to drive more have an option, rather than everyone being on the same limit.
It would make the scheme feel a lot more flexible and fair to different circumstances.
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