log book

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  • #65103 Reply

    hi should I have the log book for my car? I picked the car up on the 11th oct and never got one dose the dealer keep it or dose motabilty? thanks

    • This topic was modified 3 years, 9 months ago by matty31127.
Viewing 13 replies - 1 through 13 (of 13 total)
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  • #65106 Reply

    I think Motability keeps it.

    We’ve never had the log book for our Mota cars. I think only the owner gets them.

    • This reply was modified 3 years, 9 months ago by Confusicated.

    Current Motability car: Ford Kuga Vignale (2019-old shape) 1.5 petrol auto AWD. AP £2,395 + £199 for 4-way 80kg hoist. +2 yr lease extension.

    Previous Motability cars:
    2013-16 Ford Focus estate petrol auto. AP £95. No adaptations.
    2016-19 Vauxhal Zafira 1.4T petrol SE Auto. AP £795 inc. basic hoist.

    #65108 Reply

    Hi matty

    The log book or V5C is held by motability. You will be on the system as the Registered Keeper, So will get parking and speeding tickets etc sent direct to you if you get any.

    However if you want to take your car abroad you need to get form VE103 certificate (vehicle on hire form which proves you have the owners permission to take the car abroad) funnily enough you get that from RAC motability assist.

    #65110 Reply

    That also includes Southern Ireland if you live in Northern Ireland as its classed as a different country the gardai can take ure Motability car of you if don’t have this form also the Rac will not cover you if u break down unless you have this form

    #65111 Reply

    You can request from motability a copy of the logbook if you wish, this can be sent digitally or by post. I got a digital copy of mine as was required as authentication for the Mazda App. Typically a logbook is required for cherished number plates.

    Mota History - Nissan Qashqai Ford Focus Seat Leon ST Mazda CX-5

    #65119 Reply

    Ah thanks @Trev that’s good to know.

    #65147 Reply

    I can confirm what Trev said and Motability will send a copy to you if you need it.

    I had to do it a couple of years ago when they stopped putting a tax disc on windscreens and Bournemouth council wanted to see a copy of the log book as proof the car was in the Disabled class for road tax then Bournemouth just put that on their computer that traffic wardens can check if your entitle to free parking. A little bit tricky in my view as you can’t be sure they’ve done that but councils were left a problem when they done away with tax disc’s.

    Motability sent me the log book as a PDF to my e-mail address and assume they still do that.


    • This reply was modified 3 years, 9 months ago by ChrisK. Reason: Motability link added
    #130295 Reply
    Carol Edwardes

    Thank you for posting the link. As 1st time Mobility users we were baffled as to how to continue with a disabled box application as there wasn’t a log book in all the paperwork we were given when collecting the car. Your explanation was very helpful and enabled me to apply for a copy of it using your link. Thank you

    #176264 Reply

    hi, looking at buying a car that used to be a mobility one.

    The garage doesn’t have the log book, which seems a bit odd.

    pls advise if this is normal. They are say I have to apply to Dulce once bought but not sure I want to take the chance…??


    #176270 Reply

    Sarah very unusual for an ex Motability car not to have V5 my guess is it was once Motability but not last owner I would avoid

    #176286 Reply

    Walk away Sarah.

    The Vehicle should have a log book.

    #176288 Reply

    Very normal for Leasing company’s not to have a log book, the amount of cars they have a lot of them get lost, binned or posted to the auction or dealer and go missing. It costs £25.00 for a new V5 ask the garage to pay for it. No big deal look at the amount of cars at auction with buyer to apply when the car is being sold.

    #176300 Reply

    When I was an auctioneer for Motability cars were not ready for sale without the V5 so that’s why I say it’s not usual for Motability.

    #176311 Reply

    As most are still working from home because of Covid it has now become the norm for very few V5s to be available from everyone.

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