Is this a new thing?

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    Topic
  • #333412
    dayskipper
    Participant

      Had my Hyundai in for its MOT yesterday, which it passed, and just had a call from the dealership asking if I could take it back sometime to be photographed, as they had forgotten to do it. They say that Motability insist on photos of the car’s front and side to prove they have worked on it.

    Viewing 11 replies - 1 through 11 (of 11 total)
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    • #333594
      Glos Guy
      Participant

        I think it’s also to do with a cursory visual condition check. However, if it was out of my way or inconvenient to go back, I’d refuse and say that you are happy for Motability to call you to confirm that you had put it in for a service.

        #333603
        ChrisK
        Participant

          I’ve just this past 20 minutes got home from having my car MOT, not sure about photos, can’t say I seen them doing any but info on the wall at my local Kwik-Fit says they photograph everything to provide proof of work done and also give you any of the old parts back if there are any and requested.

          They had a viewing room with a video camera on the test bed but did not pay to much attention as the car goes back next month and as long as it has an MOT I don’t really care. I’ve looked after the car for 3 years now its someone else’s turn.

          #333834
          mitch
          Participant

            my  nissan dealer after the service send you a video of them doing the health check and run through any advisorys.

            #333945
            kezo
            Participant

              Second that for Kwik Fit doing the MOT @ChrisK

              #334126
              Fastbike1000
              Participant

                Third that for Kwik Fit doing the MOT.

                It was far easier then going to the dealership, mind you Motability have made it easier by not having a service done at the end of your lease.

                #334129
                Woodpecker
                Participant

                  Its common for the dealership to do a video of the health check and highlight any faults. Likewise kwikfit they have to send pix into motability of tyre tread depth before approving replacement tyres.

                  It is just motability making them jump through hoops.

                  If you do not take the car back, its the mechanic and dealership that gets it screwed and not motability.

                  I would go back, because its the little guy that gets it in the neck, but that is entirely up to you.

                  #334137
                  GaryV
                  Participant

                    I received an email this morning from MB saying MOT is due. It’s not due until 28th April. They’re getting keen. End of last car lease they contacted me about 2 months before.

                    Also, since when have they wanted Kwikfit to do. MOT’s? Always used to be main dealer as far as I’m aware.

                    So does it have to be Kwikfit or can we use any MOT centre, we have a great place 3 miles away whereas nearest Kwikfit is about 11.

                    Finally, what’s the crack if dealer contacts around the 3 year period stating service is due.

                    #334140
                    kezo
                    Participant

                      If your dealer is closer than Kwikfit, you could ask Motability that you want to take it to the dealer, due to the dealer being closer.

                      I imagine the deal Motability have with Kwikfit is cheaper than dealership MOT costs?

                      Unfotyunately, the car can’t be taken to any MOT station, because Motability won’t have a contract or payment terms set up with them.

                      I don’t think Motability allow a 3rd service anymore.

                       

                      #334141
                      wmcforum
                      Which Mobility Car

                        I’m getting my mot done 3 months before it expires, they seem to be going this way.
                        It’s a weird one as if you get a mot up to one month before it expires you keep the original date, between one and three months in advance and the date becomes the new test date.

                        #334148
                        palosanto
                        Participant

                          Got the Kona booked in for MOT in March before I part with it in April. Dealer have booked 3rd service for the same time am I going to get stuck with a service bill if they do it? Assumed it was part of handing the car back.

                          #334156
                          Adam
                          Participant

                            Your MOT test
                            The cost of your MOT test is included in your Scheme lease. It’s a check to make sure each vehicle meets the current road safety and environmental standards.
                            When is your MOT test due?
                            In most of the UK, vehicles over three years old need to be tested each year.

                            Your dealer or supplier should contact you to book your MOT test towards the end of your lease. If this has not happened, please contact them as soon as possible. You can also see your MOT date in your online account. Then you can call your dealer to book an appointment that suits you
                            If your MOT expires, you can only legally drive your car or WAVWheelchair Accessible Vehicle to a pre-booked MOT appointment
                            If your dealer or supplier cannot complete your MOT, you can contact Kwik Fit and make an appointment at one of their centres
                            If you have a WAVWheelchair Accessible Vehicle with a lease that’s longer than three years, you’ll need an MOT test when it’s three years old
                            If you live in Northern Ireland, you do not need an MOT test until your car or WAVWheelchair Accessible Vehicle is four years old
                            If you live in the Isle of Man, you do not need to get an MOT test at all
                            If your car or WAVWheelchair Accessible Vehicle is on a three-year lease, it will need an MOT test certificate roughly two months before the end of your lease
                            If you’re interested in extending your lease, you’ll still need an MOT done within the last three months of your original end date and before you hand your vehicle back or extend your lease.

                            We recommend you book your MOT in for at least one month before it’s due. This will allow time for anything to be fixed before your MOT expires.

                            You’ll also need to book another MOT test every 12 months.

                            Please let your dealer or supplier know if you’re concerned about anything to do with your vehicle. They’ll keep your MOT test certificates.

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