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A few days ago I mentioned how a dealer said they would not be able to add the upgraded speakers to a Nissan order and I asked if he could confirm this with motability, today I got an email saying motability said it is not possible.
I called motability today and they said they could not see why I could not add the speakers as I would be paying for it privately, and suggested I try another dealer.
So I called another dealer 10 miles out who said to me 3 months ago motability told them that users cannot add options to the cars?!
Does anyone know if this is true and rules have changed regarded options?!
Thanks
Effkay
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I ordered a QQ Tekna E power last week and asked about adding bose or leather and was straight up told no. But if I chose a car from stock with options already on, I could pay the difference and have them.
Bizarre. That contradicts what Effkay was told, as presumably the stock cars with Bose would have the different number that Effkay was told prevents Nissan dealers from inputting the order on the Motability system? It very much sounds like either dealers not knowing what they are talking about, or trying to push Motability customers into cars already in stock that they want to clear. Either way, I don’t believe that leather is even an option on the Tekna. You have to get the Tekna+ for that (not yet on scheme)?
Sorry, I asked about adding Bose to the QQ or adding heated seats to the X trail. that was the no.
Actually, after the last few replies here, i could see a way where this could happen.
It’s incredibly stupid and only applicable to Nissan (and even there, potentially only certain models) – but remember that, on the scheme, we sometimes get specs with added options?
As hard as i’m trying, i can’t remember a specific example right now – but every now and then we get a spec in the search that has [Bose Pack] for example in the name. Like (just checked) the Yaris GR at the moment, which can be had as “TOYOTA YARIS HATCHBACK 1.5 HYBRID GR SPORT 5DR CVT [CITY PACK]”.
If the “article number” (for lack of knowledge of the correct term) changes with a certain option pack within Nissans system, then that’s how this could happen. It’s stupid, and has nothing to do with us not being able to order options – but that’s one way this could happen. The reason as to why you might be able to get a stock car with those added options could simply be that this is a very recent change in Nissans system, and that the already built cars didn’t fall under those “article number changes”.
All assumption of course, but really dumb either way.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19
Current: VW Golf GTE PHEV DSG MY23
Next: Skoda Elroq Sportline 85 Maxx MY25I’m not even sure when we order options that Motability even know we have ordered an option for example on my current order I’ve added what VW call IQ Lights for which will cost me £425 out of my pocket. The guff that comes from Motability does not mention the option in the stuff that says how much I have to pay the dealer when I collect the car.
The original invoice the dealer gave me for the car does of course list the options on top of the AP and adaption price so unless that invoice is an exact copy of my invoice they would be none the wiser.
So that where I think the confusion is simply with the dealers sales person on the day and I say this from experience when I ordered a car years ago and I listed the adaption I needed the sales person told me there free of charge. When I got the PIN and contract come through from MB there were no adaptions on the order and as we know adaptions have to be ordered with the car so that little misunderstanding could have cost me a large fortune had I not brought this up with Motability where I was told I do have to pay for them just like the others I’ve had in the past. The sales person could be forgiven for the misinformation as MB themselves are always bloating on about adaption being free when in truth many are not.
So the moral of my story is, treat what dealers say with a pinch of salt. ?
Not if the article # changes with certain options.
Sure, a dealership can be wrong – but if the result is the same after asking multiple dealerships, then something else is happening.
I’m pretty sure that what’s happening is that by adding (certain) options to a Nissan, the actual “spec” changes. After looking briefly into that, i’m actually certain that i got it right there.
Here’s how it usually works. You look at the MB search for the AP, go to the dealership, pay the “base AP” plus additional extras. That’s not how it works with Nissan.
Take a panoramic sunroof for example. An option that can be added to many cars no problem. If you look in the MB search, for the Qashqai, it’s actually a different spec. If everything was “normal”, you’d order a Qashqai 1.5 E-Power N-Connecta – and that’s all it is. Regardless of options you spec, it stays an N-Connecta.
That’s not what Nissan does though. You can order the Qashqai 1.5 E-Power N-Connecta – or you can order the Qashqai 1.5 E-Power N-Connecta [GLASS ROOF]. These are two different items in the MB list. Same car, one with the optional roof, one without. Same for the Leaf. You get the Leaf, and you get the Leaf with [PROPILOT PACK]. You also can get a Leaf with [TECH PACK].
That makes it safe to assume that internally in Nissans system, the designation for the Leaf changes depending on the options – there’s the standard Leaf, designated “XX”, there’s a PROPILOT Leaf, designated “XY” and a TECH PACK Leaf, designated “YY”.
The OP stated that this happened on two occasions: when trying to spec a QQ with a sound system, and when adding heated seats to an X-Trail.
First: there’s no option to add heated seats to the X-Trail N-Connecta. You need to spec leather seats for it, unavailable in the specs we can order (needs at least Tekna). Second, much like the glass roof, i bet money on the fact that the designator for the QQ changes with the added BOSE PACK, much like it does with the glass roof – but since the BOSE PACK designator isn’t available on MB, they can’t add it.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19
Current: VW Golf GTE PHEV DSG MY23
Next: Skoda Elroq Sportline 85 Maxx MY25Bang on Rene.
The same situation arose when Mercedes were on the scheme where a customer could not add the premium packs as motability considered it a trim line and not an extra.
Bang on Rene. The same situation arose when Mercedes were on the scheme where a customer could not add the premium packs as motability considered it a trim line and not an extra.
Exactly, i actually remember running into the same issue because we wanted the Matrix LED lights (but couldn’t, i think they called it advanced high beam or something similar), after they removed the “plus” variants from the scheme.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19
Current: VW Golf GTE PHEV DSG MY23
Next: Skoda Elroq Sportline 85 Maxx MY25Ah, now it all makes sense. It’s completely illogical and costing both Nissan and Motability money, but at least we now know why!
Thank you all for your responses – indeed stupid but i guess it is what it is!
I’ve no idea how good the standard sound system is on the Qashqai, but as a point of interest I added the Harman/kardon premium sound system to our BMW X1 (along with some other options) but BMW were unable to provide it due to a shortage. I have been pleasantly surprised at how good the standard sound system has been, so am now glad that we didn’t get it as it would have been an unnecessary expense!
As GG says, standard sound system’s are not as bad as they once were. You could go the route of replacing the speakers yourself for better ones. Admitedly You’ll be missing a few speaker’s and possibly a sub, but your wallet won’t feel so light!
I recieved an email of the mb sales repthis morning saying he had to take day off, but he will call me in the morning to arrange if I wan’t to go tomorrow or another day!
You could go the route of replacing the speakers yourself for better ones.
Not the greatest idea on a leasing car. Also not necessarily an upgrade in the first place without coding them – and obviously, adding a sub or centre speaker is impossible without coding.
All things that really aren’t that great an idea in a leasing car.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19
Current: VW Golf GTE PHEV DSG MY23
Next: Skoda Elroq Sportline 85 Maxx MY25unlikely coding will be required if youre only replacing the exsting speakers with the same impedance. Upgrading just the existing speakers with 2 or 3 way half decent aftermarket will give superior Dynamic sound and dynamic range with crisper clear sound.
Admitedly it won’t sound as good as a system with 10 speakers, amp and sub, but it would sound better than bargain basement speakers fitted as standard to lower spec car’s, plus your hardly going to notice.
Even then, that doesn’t sort the problem that you’re installing it in a leasing car. I’m not quite sure how cool MB would be by you voiding the warranty.
You’d also need to uninstall them eventually, since you probably wouldn’t want to leave the expensive aftermarket speakers in there for the next guy – and they might not fit the next car.
It’s just all around not a good idea for a 3 year lease. At least in my opinion.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19
Current: VW Golf GTE PHEV DSG MY23
Next: Skoda Elroq Sportline 85 Maxx MY25Is anyone really suggesting to Effkay that dismantling the interior of a leased car to potentially improve the sound system is a reasonable thing to do? Does the he/she have the skills, the guidance, the special tools? Has this thread got a little out of hand?
Is anyone really suggesting to Effkay that dismantling the interior of a leased car to potentially improve the sound system is a reasonable thing to do? Does the he/she have the skills, the guidance, the special tools? Has this thread got a little out of hand?
He goes an audio shop 🙂
Is anyone really suggesting to Effkay that dismantling the interior of a leased car to potentially improve the sound system is a reasonable thing to do? Does the he/she have the skills, the guidance, the special tools? Has this thread got a little out of hand?
Hahah I definitely dont have the knowledge or upper body strength to MacGyver my way through this!
But all jokes aside, I would not recommend anyone does this, even if they go to an audio shop as this will nullify your order.
I had a talk to the original dealer, who explained this is down to the way the cars are insured and making such modifications wont allow the car to be insured under the scheme. He was also a bit annoyed and said I undermined him by going to another garage near by. I assume they share the same appointment booking system or something. Either way, I explained this was on the advice of motability, and that is exactly what I followed. Funny he just didn’t say this to me on the day or in the reply he sent me when I sent him the spec I wanted.
Anyway, he has said to me to send a new list with only the “essentials” so he can ask Motability if they will allow these additions, as I asked if fog lights were permitted or not.
I am so damn confused with what I can and cannot order, so I might just order the actual car without “modifying” it in anyway at all.
Just had a random dealer reach out to one of my queries:
Thank you for your message. I have looked in to the Nissan Ordering system and can confirm, we can order a Qashqai E-Power Tekna with Bose Pack. I look forward to hearing your thoughts.
Now who the hell do I believe?! 3 dealers who say I cannot add it, Motability who seem unsure or the one dealer that says I can add it?
Just had a random dealer reach out to one of my queries:
Thank you for your message. I have looked in to the Nissan Ordering system and can confirm, we can order a Qashqai E-Power Tekna with Bose Pack. I look forward to hearing your thoughts.
Now who the hell do I believe?! 3 dealers who say I cannot add it, Motability who seem unsure or the one dealer that says I can add it?
Why not say you’d like to go ahead and order and see if they can process it? Nothing to lose!
Just had a random dealer reach out to one of my queries:
Thank you for your message. I have looked in to the Nissan Ordering system and can confirm, we can order a Qashqai E-Power Tekna with Bose Pack. I look forward to hearing your thoughts.
Now who the hell do I believe?! 3 dealers who say I cannot add it, Motability who seem unsure or the one dealer that says I can add it?
Why not say you’d like to go ahead and order and see if they can process it? Nothing to lose!
If the dealer is not to far away Iwould pay them a visit and maybe order it off them, you could always have serviced more local.
Unfortunately my test drives got cancelled, otherwise I would have asked about the Bose system but I’ll ask next week when I go. I think you also mentioned wanting fog lights, which my dealer said as long as I paid for them upfront they would add them.
I’d believe the dealer that got back to you!
Just had a random dealer reach out to one of my queries:
Thank you for your message. I have looked in to the Nissan Ordering system and can confirm, we can order a Qashqai E-Power Tekna with Bose Pack. I look forward to hearing your thoughts.
Now who the hell do I believe?! 3 dealers who say I cannot add it, Motability who seem unsure or the one dealer that says I can add it?
Why not say you’d like to go ahead and order and see if they can process it? Nothing to lose!
Just had a random dealer reach out to one of my queries:
Thank you for your message. I have looked in to the Nissan Ordering system and can confirm, we can order a Qashqai E-Power Tekna with Bose Pack. I look forward to hearing your thoughts.
Now who the hell do I believe?! 3 dealers who say I cannot add it, Motability who seem unsure or the one dealer that says I can add it?
Why not say you’d like to go ahead and order and see if they can process it? Nothing to lose!
If the dealer is not to far away Iwould pay them a visit and maybe order it off them, you could always have serviced more local. Unfortunately my test drives got cancelled, otherwise I would have asked about the Bose system but I’ll ask next week when I go. I think you also mentioned wanting fog lights, which my dealer said as long as I paid for them upfront they would add them. I’d believe the dealer that got back to you!
Cheer’s both, I am going to go this weekend as I got the following email today from the other dealership….
“I have spoken to Motability and the lady said you can order Bose as an option which is good news. Would you like to arrange a time this Saturday to visit to discuss further and order your new Qashqai…”
I am just going to bite the bullet at order here, what is the worst that can happen? Motability cancel my order on time of collection if Bose is not allowed?
They won’t cancel your order @Effkay. I had added a premium sound system to our Motability BMW and a month after ordering the dealer contacted me to say that there was a supply issue with Harman/kardon and they couldn’t include it. This made no difference to the order as it was just an optional extra.
They won’t cancel your order @Effkay. I had added a premium sound system to our Motability BMW and a month after ordering the dealer contacted me to say that there was a supply issue with Harman/kardon and they couldn’t include it. This made no difference to the order as it was just an optional extra.
Agreed – in past cars I had the Harman/Kardon and also the Bose – this was the first time a dealer told me that I cannot get it.
I am just worried and confused as it was several dealers saying the same in relation to not being allowed the speakers.
However, was funny as each of these dealers also provide me a different cost price for other common extras like front/rear dashcam (lowest quote £280 / highest £340) and even the cost of the paint (lowest quote £0 / highest £180)!
They won’t cancel your order @Effkay. I had added a premium sound system to our Motability BMW and a month after ordering the dealer contacted me to say that there was a supply issue with Harman/kardon and they couldn’t include it. This made no difference to the order as it was just an optional extra.
Agreed – in past cars I had the Harman/Kardon and also the Bose – this was the first time a dealer told me that I cannot get it. I am just worried and confused as it was several dealers saying the same in relation to not being allowed the speakers. However, was funny as each of these dealers also provide me a different cost price for other common extras like front/rear dashcam (lowest quote £280 / highest £340) and even the cost of the paint (lowest quote £0 / highest £180)!
No need to worry. Just go with the most helpful dealer. As for option prices varying, most dealers will offer a discount on those, usually between 5 and 15%. Some (like our BMW dealer) will offer this without you even asking, but others won’t offer any discount unless you ask.
They won’t cancel your order @Effkay. I had added a premium sound system to our Motability BMW and a month after ordering the dealer contacted me to say that there was a supply issue with Harman/kardon and they couldn’t include it. This made no difference to the order as it was just an optional extra.
Agreed – in past cars I had the Harman/Kardon and also the Bose – this was the first time a dealer told me that I cannot get it. I am just worried and confused as it was several dealers saying the same in relation to not being allowed the speakers. However, was funny as each of these dealers also provide me a different cost price for other common extras like front/rear dashcam (lowest quote £280 / highest £340) and even the cost of the paint (lowest quote £0 / highest £180)!
No need to worry. Just go with the most helpful dealer. As for option prices varying, most dealers will offer a discount on those, usually between 5 and 15%. Some (like our BMW dealer) will offer this without you even asking, but others won’t offer any discount unless you ask.
Thank you!
Went ahead and placed my order – highly pleased with the service offered and glad I was able to order the Bose Pack! In addition to this, the dealership didn’t even take a deposit!
Can’t thank Chris Ramsey at FG Barnes Nissan enough – if anyone is in the same predicament and lives near Guildford then give them a go!
Well done @Effkay. Just goes to show how useful the forum can be in us all helping each other through the minefield of choosing and ordering a new car ?
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