Hyundai Tucson Test Drive Questions

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    Topic
  • #285008
    Glos Guy
    Participant

      I currently have a Tucson PHEV on 24 hour test and have a few questions for @kezo @JohntheLeg and anyone else who has one.

      The car the dealer has given me, whilst brand new, is unfortunately the pre facelift model, so it’s a bit different from what I had researched. They are giving me a facelift one for another 24  hours when I take this one back, but it’s not a PHEV, so my education on PHEVs is right now.

      I’ve just been on a decent drive in both EV and Auto (which was mostly EV) and deliberately let the battery run out so that I could then see what it was like on petrol only. All worked fine but I’ve just parked it in the garage with a view to recharging it and the ruddy cable in the car is one that only works in a charging station – not the 3 pin (granny charger) that I expected. This is irritating as tomorrow I wanted to take my wife on our usual ‘local’ journeys on EV mode but now can’t 😡. Two questions;

      1) Does the Tucson PHEV come with a charging cable that can be used in a 3 pin plug as standard, or do you have to buy one?

      2) There is a third driving mode that I haven’t used yet (Hybrid?), although I think the car may have now been ‘forced’ into it by the battery running out. Is this a mode where the petrol engine charges the battery? If so, if I take it out for a drive tonight (which I intend to do anyway to test the headlights) will I be able to ‘charge’ the battery? Is there a way to do this?

      Thanks

    Viewing 25 replies - 26 through 50 (of 430 total)
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    • #285248
      Glos Guy
      Participant

        @Glos Guy the Hyundai App is called Hyundai Bluelink App which you can download to your phone. You won’t be able to set it up fully until you receice the car. It shows battery level, the car charging and the range of battery and fuel level. The app also warns you if the car is unlocked and lets you lock it. It has a diagnostics part to the app. The app lets you schedule charging if its plugged in. Ther are various other features included. Ther are a few YouTube videos on how to set the App up. The only thing the App will not do is let you pre heat or cool the car. I don’t know if the facelift car has updated this feature.

        Many thanks @JohntheLeg I’ve downloaded the app and registered as far as the car details. It doesn’t seem to remember my log in details, even though I’ve ticked the box in order for it to do so, but hopefully that might resolve over time. I’m pleased to see that it lets you send navigation destinations to the car, as I use that feature a lot on the MyBMW app.

        I’m afraid that I didn’t check if the facelift Tucson PHEV has got pre-heating or cooling, as I always park in our garage so would never have cause to use either of them at home. Kezo may know, or feel free to remind me to check when I take delivery of the car the week after next (if all goes to plan) 🤞

        #285250
        kezo
        Participant

          Your best setting up bluelink when you have the car, so it can connect to each other.

          No The Tucson does not have a PTC heater so unable to preheat/cool. From my understanding a PTC heater would use the traction battery and eat into the range given PHEV’s have small batteries in comparison to EV’s. The Rav4/Across has a small heatpump, which is far more efficient but, one of a very few PHEV’s that do.

          I have lived without such a thing for over 40yrs of driving and its not something I can say I’ll miss by not having one. That said I haven’t connected or properly looked into Bluelink yet.

          #285251
          kezo
          Participant

            Glos-Guy

            P’s excuse the quality of my pic on your previous live traffic question. The sun was in the wrong place lol!

            #285255
            Glos Guy
            Participant

              Show traffic colours – Displays route guidance un colour depending on traffic conditions: (green for smooth traffic, yellow for moderate congestion, and red for heavy traffic.) Traffic info – shows nearby traffic information on the map in both 2D and 3D views1. This can help you stay informed about traffic conditions along your route.

              Thanks @kezo It probably wasn’t working because I hadn’t set up Bluelink as it was a loan car, but I’ll do it when I get the new car and hopefully that will activate it.

              #285258
              kezo
              Participant

                Plan your route anywhere, anytime.
                Use the Bluelink app to search for destinations and plan your route outside of your car. Bluelink then syncs the route into your navigation system. Just get in and press go.

                Finish navigating on foot.
                If you are within 200m – 2km, you can hand over navigation from the car to the Bluelink app. With augmented reality or Google Maps, your phone will then guide you exactly where you want to go.

                Map your car’s location.
                Forgot where you parked? Just open the Bluelink app to see the current location of your car – anywhere in the world.

                https://www.hyundai.com/uk/en/owners/owning-a-hyundai/bluelink-connectivity.html

                #285592
                kezo
                Participant

                  @Glos-Guy

                  Has the car arrived at the dealers yet?

                  #285603
                  Glos Guy
                  Participant

                    Not yet. Checked with dealer today and the Hyundai system is saying that it’s due to be delivered to them on Friday. I hope it arrives then as we have the hoist installation booked for Tuesday 🤞

                    #285961
                    kezo
                    Participant

                      Not yet. Checked with dealer today and the Hyundai system is saying that it’s due to be delivered to them on Friday. I hope it arrives then as we have the hoist installation booked for Tuesday 🤞

                      Did all go to plan ?

                      #285963
                      Glos Guy
                      Participant

                        Did all go to plan ?

                        Nope 🙄 As of yesterday, the car had not arrived at the dealership, so the hoist installation obviously had to be cancelled.

                        I guess it was too good to be true to expect the car to arrive that quickly, but it seems that the procedure for calling off the car from Tilbury and getting it transported to the dealership isn’t terribly slick and, unless I’m being spun a yarn, I find it odd that the delivery date to the dealership seems to be a mystery until it arrives 🤔

                        The most annoying part is that the hoist company had done me a favour by booking in an installation date before the car had arrived, saving us the usual 2 week lead time 😡

                        #285972
                        kezo
                        Participant

                          Your car would have been called from the compound, gone through the PDI procedure and finally await for enough cars to be transported along your dealers route. Can’t remember how long I waited but it was at least 3 weeks, which was earlier than quoted.

                          If you have the internal order number (1011 code), you can email/facebook Hyundai UK and ask for a delivery update.

                          Or you can try Hyundai’s Beta version of Order to Delivery to track  delivery status:

                          https://track.hyundai.co.uk/

                          #285995
                          Glos Guy
                          Participant

                            Thanks @kezo I asked the dealer for the tracking info and he sent me a screenshot of what shows on their system. It included a number beginning with 1011 but it’s not being recognised on that checker 🙄. I’ve resigned myself to the fact that the car probably won’t arrive until next week (which would be 3 weeks from ordering – same as yours) and then it will be another week or two until the hoist can be fitted. If it runs into the back end of August I’ll wait until 1st September to get the new plate.

                            In the meantime I’ll just enjoy the last week or two with the BMW, which is no hardship. I’ve moved away from BMW several times in the past and have always been relieved to get back into one afterwards, so I’m hoping that the same doesn’t happen this time.

                            #286330
                            Glos Guy
                            Participant

                              @kezo I’m pleased to say that our new car has arrived at the dealership today. That’s been 3 weeks from when we ordered it, which I think was the same as yours? Unfortunately the adaptations company can’t install the hoist until 15th so we are taking delivery on 16th. Ordinarily, I would have probably delayed taking delivery until 1st Sep to get the new 74 plate, but we are away on holiday that week and it would help having the hoist that week, so a 24 plate it will be. We are dropping in to see the car tomorrow as we ordered the Moss Grey leather interior unseen, and I’m going to pick up the 700 page owners manual to start my education. At least I will have 9 days to plough through it 😅

                              #286336
                              kezo
                              Participant

                                Great news GG!

                                Yes 3 weeks turn around for me sounds right.

                                I have been wanting to put some pic’s up up of my documented 320 mile return trip visiting family over weekend. I attempted to charge Sunday before returning home but, the shitty Ohme charger would only charge at 3.6kw, s I left with about 92% charge from memory. The good news that got me to Shrewsbury 38 miles away on mainly 60mph A roads averaging 60+mph. As far as average cnsumption, I was getting 60-65mpg but, sadly this started to reduce when I entered Wales, especially over Brecon and by time I got up the steep road going to my house, I finished with 53mpg 😑

                                The journey though was flawless and will put some pics up.

                                Enjoy your 77 pages a day, especially getting it to sink in 🙂

                                 

                                #286349
                                Glos Guy
                                Participant

                                  Thanks @kezo I’m determined to work out the true running cost (including charging costs – which most PHEV drivers on here conveniently ignore 🤔) when I get the car.

                                  If I’ve worked it out correctly, it will cost me £2.60 to charge the 13.8kWh battery from 15% (which seems to be when the EV only running ceases) to 100%. Most of our local journeys are 30 mile round trips. If we do all of that in EV only mode and the battery is back down to 15% when we get back home, then that £2.60 equals 8.7p per mile. The BMW costs £4.50 for that same trip (15p per mile).

                                  Longer journeys will be the acid test. I did a 60 mile round trip in the BMW today and got 52mpg. That’s just over 12p a mile. I’ve had a play with your 320 mile trip to get in practice 😂 . Assuming my charging and petrol costs, your 38 miles on electric cost 6.8p a mile and your 282 miles on petrol, using 6 gallons, was actually 47mpg, not the 53mpg stated on the computer, so 13.6p a mile. So for the total journey it was 12.8p per mile, which would be a saving of 2.2p a mile against my BMW on a long journey.

                                  Unlike you, I don’t have a daily school run or commute, where the savings can add up to something meaningful, but my hope is that I will get enough of a saving to make the faff of having to charge it after each use seem worthwhile 😂

                                  #286353
                                  kezo
                                  Participant

                                    EV ran out @12% battery but can be anywhere between 12% and 15% depending on the cars mood 😂

                                    @12% I neeed 12.14kW to top up to full 13.8kW (12.14kW x 0.22p = £2.67)

                                    @15% I need 11.73kW to top up to full 13.8kW (11.73kW x 0.22p = £2.58)

                                    Bare in mind I only managed to charge 92% on the return journey.

                                    For simplicity 2 charges = £5.20

                                    The Tucson holds 42l or 9 gallons. I returned home with a smidge over half a tank. to get a more accurate reading, I need to fill the tank however my previous Tucson petrol guage was pretty accurate.

                                    Lets say I used half a tank (21l / 4.5 gallon) x £1.37l = £28.78

                                    £28.77 fuel cost + £5.20 charging costs = £33.97

                                    £33.97 / 320 miles = 10.5p a mile

                                    I am going back up in a couple of Saturdays to atten my grandaughters christening and I bet a pound to a piece of sh!t the fuel in the tank will get me there and back, as long as I’m able to charge again on my return 😂

                                    I am in the process of switching to Octopus 1yr fixed, at rates near damn Ofgens current SVR rates for Wales (22.2p). You don’t need a smart meter for this tariff and advice you, to consider such a tariff to safeguard rates increasing from next month and over winter, which will only add to running costs! My family are in England and my parents have switched to this tariff, at a cheaper kWh rate than me in Wales. Something for you to think about 🙂

                                    • This reply was modified 1 year, 5 months ago by kezo.
                                    #286377
                                    Glos Guy
                                    Participant

                                      Hi @kezo I missed that you charged it again before your return. Presumably at 22p per kWh that was on a private charger not a public one?

                                      I can’t remember if the Tucson trip computer resets after each time you start the car or after each time you refuel. I’ll have to check with my 700 page manual when I get it later 😂

                                      I’ve had another go at the figures based on 2 charges and this is what I come up with (bear with me 😂);

                                      Let’s assume that your two charges got you 70 miles of EV driving . That’s 7.4p per mile for those 70 miles.

                                      If we take the stated 53 mpg to relate to the whole 320 miles, the car is telling you that it consumed 6 gallons (320 miles divided by 53). Unless I’m missing something (let me know if I am), that’s going to be more accurate than a guesstimate based on the fuel gauge 😉. BUT once you deduct the 70 miles of that 320 that you were running in electric, that 6 gallons was actually consumed over just 250 miles, so that’s actually 41.7 mpg or 15.3p per mile for the miles when the car was running on petrol.

                                      So your total cost was 70 miles x 7.4p per mile electric = £5.18 plus 250 miles x 15.3p per mile petrol = £38.25 petrol. Total cost for the journey £43.43 or 13.57p per mile.

                                      Therefore, the ‘true’ mpg equivalent figure, when converting that 13.57p per mile into petrol cost, would have been 47.2 mpg (assuming £1.41 per lite = £6.40 per gallon divided by 13.57p per mile = 47.16 mpg), rather than the 53 mpg stated in the car.

                                      I don’t intend to charge ours anywhere other than at home, so I think this confirms what I thought, that our local journeys will cost less than we pay currently in the BMW (7.4p per mile in the Tucson versus 15.3p per mile in the BMW) but longer journeys, where my BMW can drop to as little as 12p per mile, will be more expensive in a PHEV, as I will only get 35 ish miles electric and for the majority of the journey I’m carting around a very heavy car. Hopefully the greater number of local journeys will more than offset the extra costs of the longer journeys to make the faff of charging worthwhile🤞It will be far better for you as you do far more local journeys.

                                      We have a 5 day holiday in September, and it will be interesting to see what the running costs are then, as I will leave home with a full charge but won’t be attempting to charge it whilst we are away (too much effort for too little return). I’ll try to work it out if it doesn’t depress me too much 😂

                                      P.S. My electric charge is 21p per kWh so a bit better than that rate you quoted?

                                      • This reply was modified 1 year, 5 months ago by Glos Guy.
                                      #286381
                                      kezo
                                      Participant

                                        I will fill the tank later today, to get a more acurate cost of fuel and trying to take into account Mon/Tue running as hybrid locally, as, I didn’t get to charge untill yester afternoon I will also put up pic’s of various times throughout the journey.

                                        The current fuel consumption resets after every restart, if your more than a minute without running.

                                        The since refueling resets after every refuel.

                                        The longterm avg economy doesn’t reset (well it didn’t  on my old one) and stays at 9999 miles unless you reset it.

                                        I tended at first to reset since refueling myself, to get an idea of economy on different journeys, taking a pic each time so I don’t loose track.

                                        I charged at my parents, as they recently had Ohme charger fitted and they are on the 1yr octopus fixed, I mentioned because they don’t want hastle of haveing smart meter installed either. Shoot me if you must but, I told them to go electric as they do very few miles and the AP was less than half of the equivulent hybrid.

                                        My point, I was trying to get across with the Tucson is, if your driving is mainly on flatter roads you should see decent mpg of around 60mpg on long journeys, once you get use to the car.

                                        Edit:

                                        P.S. My electric charge is 21p per kWh so a bit better than that rate you quoted?

                                        That is around what my mum is paying. Electricity is dearer in Wales than England, due to weird Ofgen. rules.

                                        If you are on a standard variable tariff, it would be, ideal for you to find a fix that doen’t need a smart meter, as standard variable tariffs will start to go up from next month and over winter, which would increase your running costs of the car and indeed your home. I know money is not a prime concern for us but, its still better in your pocket than greedy suppliers!

                                        • This reply was modified 1 year, 5 months ago by kezo.
                                        #286416
                                        Glos Guy
                                        Participant

                                          If the computer shows circa 60 mpg on a longer journey @kezo then I’ll be very happy with that as, once charging costs are factored in, that will equate to low 50s in real terms which is what I can achieve in the BMW. That would make all the savings on local journeys a net gain.

                                          My concern would be that if the car is showing low 50s (which is mid 40s in real terms allowing for charging costs) then my local savings will be eroded by more expensive longer journeys than I have now. If I don’t make meaningful savings overall then I’ll wish I’d stuck with a petrol that I never need to plug in!

                                          We called in to see the car earlier and are very happy with the Moss Grey leather interior. It’s definitely more cream than grey and my wife preferred it to the Oyster and black in our BMW. We didn’t realise, until the dealer pointed it out, that the strips that run under the dashboard and door tops (the bits that have fake stitching on) are a slightly lighter grey than the darker grey above them, so you get a really nice contrast of colours which make the door cards look high quality (see photo below). Ford need to take a look at this, as their door cards on their current cars are absolutely awful and make the car look cheap as chips. Much to our surprise, getting back in our BMW afterwards we both felt that the interior of the Tucson, especially with the pale leather, did not feel like a step down in quality from the BMW although, if I was nit picking, BMW use a better quality leather (but it’s now an expensive option).

                                          The car has been supplied with mats and two charging cables – a 3 pin granny charger (which I will use) and one for public chargers (which I probably won’t 😂)

                                          • This reply was modified 1 year, 5 months ago by Glos Guy.
                                          • This reply was modified 1 year, 5 months ago by Glos Guy.
                                          #286422
                                          kezo
                                          Participant

                                            I’m jealous, as regret not going for the Ultimate for the leather, as I don’t look at the exterior when driving!

                                            As I said when you where thinking about one, how Hyundai has come along in recent years hence the numerous awards and are one of the better cars in its class.

                                            The stiching you see is highly regarded genuine Korean gajja stycking “가짜 스티칭”

                                            I haven’t gone out yet to fill with fuel or had time to put promised pic’s up of my documented journey but, will sort that later. In the meantime here’s the gajja stycking on the N Line s, in desperate need of a clean.

                                            #286427
                                            kezo
                                            Participant

                                              @Glos-Guy

                                              Just got back from filling up. Taking into account Mon/Tue the car didn’t charge “forgot”, my finish mileage was 349 miles in total, when leaving to put fuel in.

                                              I put 24.79l in at a cost of £34.09 (£1.375l)

                                              So the true cost of pence per mile for my journey £39.29 (£34.09 fuel + £5.20 charging) =

                                              £39.29 / 349 = 11.2p per mile

                                              I’ll leave you play with individual figures as a learning curve 😂

                                              Since having the car, I have covered over 1200 miles.

                                               

                                              #286436
                                              Glos Guy
                                              Participant

                                                I’m done with the figures for now @kezo 😂 My figures were accurate based on what the car was saying, but I can also see that your figures look sensible, so my brain has now overloaded! I am getting 13.57p a mile for your 320 mile trip and you are getting 11.2p. If the truth is somewhere between the two that will be fine, as my BMW is 12p a mile on a relaxed run and 15-16p a mile on local runs.

                                                I don’t think that I’m going to make anything like the cost saving that you are going to, as my petrol BMW is incredibly economical – better than some diesels we’ve had. I also won’t get the benefit of the quiet running that EV drivers go on about, as the BMW engine is virtually silent anyway. Where I think we will gain is road noise as that’s not a strength of the X1 and we felt that the Tucson was quieter in that regard when we had them on test. Thankfully running costs aren’t a priority for us, but I am just hoping that I get a decent saving in order to offset the hassle of the charging 🤞

                                                #286438
                                                kezo
                                                Participant

                                                  The total journey, taking into account local running about Mon/Tue because I forgot to switch the bloody socket on 😂 made my total journey 349 miles from when I left the house to refuel on EV and based my calculations on fuel cost to fill tank and cost to charge for 70 miles, I think we said.

                                                  I can see how you are calculating to get to your figure but, I think thats wrong 😜, where as, I think we need to add the two costs together and then divide the total mileage by that. Truth be told, I don’t think either of us know the exact way and is giving us headaches 😂

                                                  I think, most if not all your local 50/50 motorway/local roads and local area driving will be done in electric, especially if you keep it charged and remember to switch the bloody socket on. If on your less often 300+ mile journeys, you only acheive what you do in the BMW, your still on a winner overall. Anything better is a bonus. FWIW I’m a quick driver!

                                                  I found road noise is increased on a EV due to the lack of any background noise, however Hyundai’s were much better due to the inclusion of all round acoustic glass on many of their EV models.

                                                   

                                                   

                                                  #286451
                                                  Glos Guy
                                                  Participant

                                                    Morning @kezo I am ploughing through the 700 page manual 🥵 Perhaps it’s just my copy, but whilst the text is clear the pictures are extremely poor resolution, which doesn’t help.

                                                    Anyhow, it’s  just dawned on me why our figures are different and your figure is probably the more accurate. I had used 70 miles of the 320 as EV only and 250 on petrol. This, of course, overlooked the fact that the battery never goes below 15%, so you still get a small element of EV driving (low speeds, coasting etc) over and above the 70 miles that the 15-100% provides.

                                                    That explains how I got to £38.25 petrol in my calculations when your actual cost when you refuelled was £34.09. The car saved you that difference through the 15% that the battery holds in reserve.

                                                    This has been a really interesting exercise, because I now finally realise how I can work out the ‘true’ mpg equivalent of my PHEV;

                                                    1) Work out the money you have spent (£2.60 per home charge plus cost of petrol – as you did), in this case £39.29

                                                    2) Divide this by the total miles driven (again, as you did) to give a total pence per mile cost, in this case 11.2p

                                                    3) Using the cost of fuel (£1.375 per litre in your case – that’s cheap BTW, it’s £1.409 here) work out the cost per gallon (£1.375 x 4.546 = £6.25 per gallon)

                                                    4) Divide the cost per gallon by the pence per mile to get the ‘true’ mpg equivalent, had all the expenditure (£39.29 in this case) been on petrol only. In your example that would be 55.8 mpg.

                                                    Does that sound right to you? Where I am still in doubt is that 55.8mpg is better than the 53 mpg shown in the car, when I’d expect it to be lower due to the electric usage 🤔 I can only assume that’s because the 53mpg only related to 320 out of the 349 miles and the other 29 miles might have been on electric (?) so had the computer not reset after the first 29 miles the mpg stated in the car might have been showing a lot more than 53 mpg. Does that make sense? I’m determined to get to the bottom of working out the ‘true’ mpg equivalent to know if I made the right decision getting a PHEV and I think the above formula sounds right but, then again, I did last time 🤣

                                                    #286455
                                                    Oscarmax
                                                    Participant

                                                      Over the past nearly 12 months Octopus Agile tariff.

                                                      7459 miles 1682.05 kWh £220.22/ fuel unleaded E10 237.91 £347.64 / Total £527.70.

                                                      125 .3 mpg = 7 pence per mile

                                                       

                                                      Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.

                                                      #286462
                                                      kezo
                                                      Participant

                                                        Over the past nearly 12 months Octopus Agile tariff. 7459 miles 1682.05 kWh £220.22/ fuel unleaded E10 237.91 £347.64 / Total £527.70. 125 .3 mpg = 7 pence per mile

                                                        Morning Oscarmax,

                                                        Were trying to workout pence per mile for my 320 mile round trip over the weekend, however because of user error charging, I had covered 349 miles by the time I had filled my tank at a cost of £34.09 for 24.79l (5.4 gallon) £1.375 per litre. However both @Glos-Guy and I are going about it slightly different ways and giving each other headache 😂

                                                        I did 38 miles on electric coming home but, not sure going, so we have rounded it to 70 miles total on electric at a cost of 22p kWh, Total rounded £5.20 for electric range.

                                                        To work out pence per mile, I simply added the cost for fuel £34.09 + £5.20 cost for electric range = £39.29, I then simply divided this by the miles covered.

                                                        £34.09 (fuel cost) + £5.20 (electric cost)  / 349 miles = 11.2p per mile.

                                                        Now if I work yours out the same way:

                                                        £527.70 / 7459 miles = 7p per mile, which you get

                                                        How are you then calculating your mpg figure?

                                                         


                                                        @Glos-Guy

                                                        I would say some of the images are too small, making the resolution look $h!t and then other are larger and therefore more clear.

                                                        I wish you the very best of luck reading that lot!

                                                         

                                                         

                                                         

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