Hyundai Kona Ultimate – At last

  • Creator
    Topic
  • #166246 Reply
    Trappy
    Participant

    Well after ordering in May and having order pushed back from a promised delivery in July, to August to September, to October to November, to December then today I was told by dealer January 2022!

    I emailed Andrew Ashley, MD of Hyundai in UK, and was contacted by his Executive team. To cut a long story shirt dealer phoned me back this morning and a car as specified in Dark Knight will be with me in two weeks and is currently at dock in UK!!

    Amazing what complaining can do wish I had done it sooner.

    Anyone know if they supply car mats as this is my first mobility car?

    • This topic was modified 1 month, 3 weeks ago by Trappy.
Viewing 14 replies - 1 through 14 (of 14 total)
  • Author
    Replies
  • #166248 Reply
    Mike

    No they don’t come with mats they are £65 from Hyundai dealer. I got a tailored set off Amazon for £14 inc delivery.

    #166296 Reply
    Mark Holland

    Well done unfortunately so many manufacturers now don’t have in house complaints for example PSA stelantis outsource  all complaints , so you have done really well and probably you’ll always look to Hyundai first in future whereas anyone with a PSA vehicle probably won’t if they ever need to complain

    #166575 Reply
    palace1000
    Participant

    I ordered a Kona Electric late July and was told late October and today got a call, saying they have taken to many orders for the number of cars they have available and the soonest I could get it is now March.

    Would it be worth me trying to complain, or just wait it out.

    #166578 Reply
    PeterT

    No harm in trying, dealer said some stock arrived last week I did say would be flexible on colour but in end should have the car in wanted next week. Will report back when it arrives.

    #166602 Reply
    ldc7080

    I had heard all these stories of how the Koreans had got things right.  only a few weeks ago id seen people commenting that they were getting their cars within weeks and not months.  guess its caught up with everyone now?

    #166633 Reply
    Vaun
    Participant

    I ordered mine on June 29th and it arrived in August for my pick up in September 28th. Dealer told me if I’d ordered a week later it would be now November/December/January.

    I sympathise immensely with those having to wait so long. The only consolation I can offer is that it’s worth the wait. Great little car. Xxx

    Cheers, all the very best

    Vaun

    #166637 Reply
    Trappy
    Participant

    I ordered mine on June 29th and it arrived in August for my pick up in September 28th. Dealer told me if I’d ordered a week later it would be now November/December/January. I sympathise immensely with those having to wait so long. The only consolation I can offer is that it’s worth the wait. Great little car. Xxx

    Vaun was your car Ultimate spec and did you get colour you wanted that quickly?

    #166639 Reply
    Vaun
    Participant

    Hi Trappy,

    Yes Ultimate specification and in Cyber Grey.

    In fact I gave Ross McCann at SG PETCH in Darlington tow choices f colour and he even said to me don’t worry about the colour we can get you your first choice.

     

    I think the petrol woes regardless of what caused them will certainly make EV a more popular choice than ever before in general.

    I note that EV sales were up again in September way above what was expected.

    Cheers, all the very best

    Vaun

    #166642 Reply
    fwippers
    Participant

    Hi Trappy, Yes Ultimate specification and in Cyber Grey. In fact I gave Ross McCann at SG PETCH in Darlington tow choices f colour and he even said to me don’t worry about the colour we can get you your first choice. I think the petrol woes regardless of what caused them will certainly make EV a more popular choice than ever before in general. I note that EV sales were up again in September way above what was expected.

    I agree. A great car. Great spec with enough space and really good to drive too and good AP. Waiting times at present are 12-14 weeks.

    #167000 Reply
    PeterT

    I spoke too soon!, 😢

    Dealer called me today and car they had allocated me last week has disappeared from system and my delivery date to dealer is now showing as 27 December, with delivery to me first week of January.

    As you can imagine went mad, saying how can a car that had been allocated to me last week and which had landed just disappear! To be honest dealer has been useless from day one and if allowed will say, five different sales people since May handling my order and not one really seeming interested in sorting issue out. Has anyone else had Kona Ultimate EV on delivery since May and still waiting for car?

    #167023 Reply
    struth
    Participant

    i spoke with hyundai dealer and there are supposedly no free ultimates until march. dealers are going around trying to get them off other dealers’ orders etc. plenty premiums on way apparently.

    #167044 Reply
    fwippers
    Participant

    i spoke with hyundai dealer and there are supposedly no free ultimates until march. dealers are going around trying to get them off other dealers’ orders etc. plenty premiums on way apparently.

    That´s interesting. As far as private buyers are concerned, they are going for the Premium as it qualifies for the Government grant. Was also told order an Ultimate now and we´ll have it by December. That was last week, however!

    #167047 Reply
    struth
    Participant

    guy checked as i wanted the ultimate and said i could have one but it would be march. they had a few premiums on boat and im hopefully getting one of them; depends on getting the nissan cancelled tho.

     

    every dealer could be different tho if they have some on order

    • This reply was modified 1 month, 1 week ago by struth.
    #167050 Reply
    struth
    Participant

    just heard that motability have cancelled the nissan, so i can go ahead with the kona premium. its easier to drive for me with the bad leg and as a bonus, its cheaper too

Viewing 14 replies - 1 through 14 (of 14 total)
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