How to track new Audi car order

  • Creator
    Topic
  • #139284 Reply
    ams_sxi
    Participant

    I placed an order in November 2020 and dealer is being a pain to get hold off to track my order.

    How can i track it online?

Viewing 22 replies - 1 through 22 (of 22 total)
  • Author
    Replies
  • #139287 Reply
    Kevin

    You need the order number that the Audi dealer ordered your car with direct to Audi

    I ordered a VW and the salesperson gave me the order number they sent to Vw ,can now track

    #139298 Reply
    davjg
    Participant

    Let me know how you get on ams sxi, as i ordered a Audi Q3  in early Dec and have not been offered a way to track my order.

    #139299 Reply
    ams_sxi
    Participant

    I have got the order number, but there is no where online to track?

    #139301 Reply
    Newbie1892

    Hi

    try this https://www.audi.co.uk/content/audi/youraudi/youraudi-login.html#/learnmore/landing

    or just google audi order tracker,

    hope this helped.

    #139310 Reply
    Kevin

    Telephone Audi on 0800 699 888 for customer services they should help

    #139326 Reply
    joss
    Moderator

    Try using audi twitter feed

    Joss
    Current car BMW X2 2.0i Sport sDrive Auto 2019 with Sport pack
    Last car Ford Focus Titanium 1.5 TDCI

    "Men fight for liberty & win it with hard knocks. Their children brought up easy, let it slip away again, poor fools. And their grandchildren are once more slaves" - D.H. Lawrence

    #157577 Reply
    Antony Jones

    Track Audi new build

     

    #157581 Reply
    Glos Guy
    Participant

    You guys must have that patience of saints! 7 or 8 months after ordering and not only have you not got your cars yet but you don’t even know where they are in the queue. Unless everyone else who has ordered a Q3’s is waiting 9 months plus for their cars then I strongly suspect that your dealers had no available build allocations when you ordered and sat on it for a few months. Hope that you get some answers soon. Our new BMW X1 will be 4 months from order to delivery and that has been long enough!

    #157596 Reply
    Wigwam
    Participant

    Eight weeks and a day for our XC40, Glos Guy. It’s expected at the Dealers tomorrow!    *smug*

    #157597 Reply
    Glos Guy
    Participant

    Eight weeks and a day for our XC40, Glos Guy. It’s expected at the Dealers tomorrow! *smug*

    Brilliant news. Well done. Our X1 has supposedly been built and is still on track for delivery at the end of this month, but I maintain my healthy degree of scepticism. I will believe it when I’m sat in it 😂

    #157599 Reply
    Wigwam
    Participant

    Glos Guy, ours was, I’m told, built last week, and it was in the country Monday.  I’m guessing having the factory right next to the Ghent sea canal has its advantages.

    #157607 Reply
    Bren Mac

    I ordered the Q3 Black Edition on 24th April and had an email from the dealer about a week later informing me that my car build date was week 30.About a month later I had another email saying the build date has come forward 6 weeks from week 30 to week 24 (starts the 14th of June).The Audi dealer emailed me on the 21st of June to say it’s been built and then I had a follow up email on the 29th to say it’s at a European port ready to be shipped.In the email it said delivery would be between 3 to 4 weeks,so hopefully I should have it by the end of July.The Audi mobility specialist has been great and have kept me up to date  with any information he’s received.Going by my experience of dealing with Bristol Audi,I would recommend Mark the mobility specialist for keeping me in the loop with any developments regarding my order.

    #157618 Reply
    Glos Guy
    Participant

    I ordered the Q3 Black Edition on 24th April and had an email from the dealer about a week later informing me that my car build date was week 30.About a month later I had another email saying the build date has come forward 6 weeks from week 30 to week 24 (starts the 14th of June).The Audi dealer emailed me on the 21st of June to say it’s been built and then I had a follow up email on the 29th to say it’s at a European port ready to be shipped.In the email it said delivery would be between 3 to 4 weeks,so hopefully I should have it by the end of July.The Audi mobility specialist has been great and have kept me up to date with any information he’s received.Going by my experience of dealing with Bristol Audi,I would recommend Mark the mobility specialist for keeping me in the loop with any developments regarding my order.

    Great feedback Bren, especially as Audi Bristol is our nearest dealership. We didn’t get to go there as the Q3 didn’t have some of the kit that we wanted and we also preferred a more powerful engine plus 4WD, but we like Audi and will bear this in mind next time. Sadly, your feedback tends to confirm my theory that the issues that the others have been experiencing are not due to build delays but dealers not placing the order with the manufacturer in a timely manner, which will be down to build allocations (not that the dealers will ever admit to this).

    #159860 Reply
    Scott

    Hi Bren

    Did you get any more news regarding your car? I’ve also ordered a Q3 and dealer emailed me on 3rd July to say it had been built (about 4  weeks later than i expected) and was on it’s way to UK. I’ve just checked in with dealer and now it’s apparently stuck in port someone on continent. Given I ordered the car in April I’m now considering seeing if i can get my deposit back.

     

    #160054 Reply
    Elizabeth

    Scott, were you told how long you would have to wait for your car. Mine is delayed too.

    #164762 Reply
    Diane Wood

    Can someone please advise me where do I track my Audi Order No.

    I was originally given a build week of 37 and a delivery end of October/November only a couple of weeks later to be told nothing was showing now.

    Is there something fishy going on shall we say

    #164766 Reply
    John

    Mine is at a port too! They’ve told me they built it while waiting for the chip to come in and that’s what they are waiting on! So who knows how much longer it’s going to take!!!

    #165646 Reply
    paul lodge

    just ordered Q7, dealer said they had 1 in build/delayed, on paperwork it had stock number, audi order number and estimated delivery date, of 31st dec  2021,

    i messaged audi, they said went into production week 34,  23rd august and no further updates from factory,  i am hoping it is built with a part or too missing

    audi did say if ordered Q7 today for build would be 21 weeks.

    #176977 Reply
    Wdav

    Hello,

     

    have you now received your Q3? I ordered mine 11th October and was told it would be ready by 31st December the latest and it’s still stuck at the port in Germany and has been since 16th December. What’s more frustrating is I managed to get this car because the person who originally placed the order in January 2021 pulled out in October because they was fed up of waiting. It’s now February 2022 and the vehicle still isn’t anywhere to be seen. I bought it son the purpose I was told it was already built and would be here by December. So frustrating I feel like I’ve been lied to

    #177424 Reply
    Sameer

    <p style=”text-align: left;”>Hi Everyone,</p>
    Recently ordered an Audi Q3 S-line. Does anyone know how long it takes for delivery after the car enters its built week?

    I have read different theories – 4weeks, 6weeks, months etc.

    S

    #177447 Reply
    joss
    Moderator

    4 to 6 weeks seems about right Sameer.

    Joss
    Current car BMW X2 2.0i Sport sDrive Auto 2019 with Sport pack
    Last car Ford Focus Titanium 1.5 TDCI

    "Men fight for liberty & win it with hard knocks. Their children brought up easy, let it slip away again, poor fools. And their grandchildren are once more slaves" - D.H. Lawrence

    #185738 Reply
    Dave H

    I ordered my Q3 (S-Line) on 24th June 2021. It is now on the transport ship and should be in the UK by the end of next week. I’ve known others order the same car long after mine and they have theirs already. Why are lead times so different?

Viewing 22 replies - 1 through 22 (of 22 total)
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