This topic contains 71 replies, has 19 voices, and was last updated by Philjb 3 weeks, 1 day ago.
I took delivery of my new car yesterday and the dream has turned into a nightmare 🙁
Ive waited with anticipation ever so excited to get the new car only to find the seats are crippling me and nothing like the one i test drove whatsoever 🙁
After 1 day and around 50 miles I just feel like I want to take a pill and never wake up 🙁 Dont worry guys im not going to do anything stupid but I do feel like I am backed up against a wall “again” my Spine is falling apart and the seats sent me to bed drugged up to my limit on my meds in excruciating pain 🙁
The car I ordered was the BMW X1 Xline S Drive 18d Automatic. I can not fault the way it drives but the seats have no padding whatsoever I ordered it without Lumbar because Lumbar doesnt help me at all it just dig into my spine surgery scar and inflames it 🙁
The car i test drove was a 2018 SE model it had the same shape seats but with lumbar they told me how to switch it off and it was fine.
I was assured that the Xline would be exactly the same in seat comfort just leather and not speccing lumbar support would be the same as having it switched off on an equipped car but it clearly isnt!
It feels like it has an amount of lumbar at a fixed position that you cant turn off and although I can tell and feel that the leather is soft whats supporting it isnt 🙁
So I have a £36k car with £1k of extras I saved like mad to afford thats nothing like the one I test drove and is leaving me in crippling pain 🙁
My friend who I live with and has been my rock who is the second driver thought I might be imagining it so we swopped over and we both said hang on the passengers seat is considerably harder and more uncomfortable than the drivers seat! my outgoing Golf both seats were identical.
she often drives me around,I do still drive but you all know what its like when you get days where the pain is soo bad you just cant drive.
So I increasingly spend more time in the passengers seat.
The passegers seat nomatter how I set it I was getting severe thigh pains and back and spine pain.
That said the back of the drivers seat is more of the same as the passengers seat but at least the base seems comfortable.
So im stuck! we are back off to the dealers today 24 hours after delivery to see if anything can be done but I dont hold out much hope.
I have had this issue in the past its all down to short test drives in a car you are assured will be the same as the car you get delivered then its not!
Then Motability make you feel like a trouble maker because you signed that paperwork on order stating you are happy with the car you test drove but that is not the car you get delivered!
I just feel sick to the stomach today a car that was supposed to be a dream a car that drives beautifully rides lovely but the seats are toturing me 🙁
Would be happy to hear from other BMW X1 Xline Owners on here,hoping there is light at the end of the tunnel?