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Why is it that when you buy a car the dealers maintain contact and bend over backwards to keep you informed every step of the way how your car is progressing. Yet when you order a Motability car they just seem to say yeah well you will get it when it arrives and we can be bothered to call you ? I’ve called my dealer twice this week trying to find out when I’m getting my car and I keep getting well it’s on the system as being here but we can’t be bothered checking that it is but we will get someone to call you back and make arrangements to come & get it !!but you can pay the AP now if you want ??? Does this happen everywhere or is it just me ?
This is my first Motability car and to honest it’s putting me off feeling like I’m just a burden to the garage. Thanks for listening.