EV Ordering Process

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  • #170436 Reply
    DumfriesDik
    Participant

    This will be like a casual journal of my experience with ordering an EV via Motability.

    5th November 2021 VW ID3 Max Pro Performance in Stonewashed Blue ordered
    22nd November 2021 Text received from BP Pulse requesting installation information
    23rd November 2021 BP Pulse information completed and sent
    30th November 2021 BP Pulse needs a site visit PLUS I need to fit a double pole isolation switch

    Mazda CX5 is my DD
    VW ID3 Max on order 5 Nov 21

Viewing 15 replies - 26 through 40 (of 40 total)
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  • #175663 Reply
    garry
    Participant

    Ordered my Kona Ultimate 7th August, started the BP charger process on the 10th August.

    I already had a Smart meter smet2 and new metal consumer unit fitted.

    EON fitted my 100 amp double pole isolation switch 29 September.

    charger is to be located within 2m of my meter.

    Found out that despite having  a 100 amp fuse already fitted (confirmed that the fuse cartridge  is rated 100amp  by the EON guy) that I am looped with next door.

    Collected the car on schedule to the exact day predicted by the dealer at time of order 10th December.

    Driveway to be dug up on the 4th February final un-looping to be done on the 8th February.

    Only when I send photographic evidence that this work as been carried out, will PB even consider arranging a date to fit my charger.

    So well into 6 months and charger still not fitted yet despite me thinking mine would be a straight forward installation 😂😂😂

    I gave up dealing with BP in October and have had Motability’s complaint team dealing with them on my behalf.

    But I’m absolutely loving the Kona it’s a brilliant car done 960 miles so far.
    I’m Granny charging via my garage overnight when required atm, bit of a faff but worth it.

    The savings compared to petrol is great too 😀

    Will be so much easier when I finally get charger fitted, hopefully soon 🤞

    Oh yeah Total cost to me thus far £98 for the Isolation switch all other works including DNO digging and un-looping free to me.

    So a mixed bag for me but definitely would recommend going down the EV route to anyone, because the end result is worth all the hassle 👍

    Good luck.

     

     

     

     

    #175685 Reply
    rox
    Participant

    @DumfriesDik

    We don’t have a driveway either, we do have a drop kerb and a parking spot for a small/med car outside the front of the property (which i don’t park my civic on to much hassle or my other cars i had since we moved to this property) Be easy if it was say a fiat 500 but thats to small for our needs.

    The gas meter is on that front wall also. So i really don’t know if they’d fit it there. Plus our house has an old style fuse box and we had smart meters fitted by british gas a while back and they’ve never worked. They would not connect to the network, So we still have to give readings for the bills.

    Guess we might see when the time comes to renew, but i can see, many issues ahead for many who, might not have this or that and also have limited means. Plus for various reason I’m doing a lot less mileage on a regular basis, than i was and i don’t see that changing. Only done 8+k since june 2020. Not having the abilty to charge at home, is deffo a deal breaker for me.. Maybe one solution might be to get a small car on the scheme and then just hire something for the times we need a bigger car.

    #175688 Reply
    struth
    Participant

    if you dont need a big car much then thats a great way round it. the savings on ap will afford you a nice motor on hire on occasion.

    Current Car: Hyundai Kona Premium EV...2 way 40kg hoist
    Last Car: Toyota C-HR Excel Hybrid...4 way 80kg hoist

    #175696 Reply
    DumfriesDik
    Participant

    @rene – £1000 cost less £350 grant will equal what a charger costs today as you say. BUT the grant is finishing very soon and to qualify the charger needs to be in by 31 March 2022.

    Just to recap, it has been nearly three months since the process started and has cost me nothing so far. I have had an isolation switch fitted and I paid that upfront (£150) but it was reimbursed very quickly by BP. Communication from BP has been excellent, in part due to having a dedicated/named support person. Without exception, everytime I have emailed, he has either called me, or emailed me within a day.

     

    Mazda CX5 is my DD
    VW ID3 Max on order 5 Nov 21

    #176059 Reply
    Rene
    Participant

    So, 9am on the dot they knocked on our door just now, had a quick look at our electricity cabinet, confirmed no additional costs, they’ll go straight out of the cabinet to the charger (the charger location is only 50cm from the cabinet).

    Now we wait. So far, incredibly friendly for 9am lol.

    Current: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19
    On Order: VW Golf GTE PHEV DSG MY23

    #176062 Reply
    Rene
    Participant

    I lied. They will install an additional fusebox (since there’s “too much going on in our cabinet”, whatever that means). That fusebox will be at no additional cost though.

    Current: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19
    On Order: VW Golf GTE PHEV DSG MY23

    #176107 Reply
    Rene

    2 weeks from ordering, two guys showed up 9am in the morning on the dot, took ’em roughly 3 hours to get it installed. They didn’t need to get to our consumer unit either, which i found interesting/unexpected, they didn’t even look at it. Cost as quoted, £595, which of course stings a little, but in the end, we got the charger we really wanted, and we got it quick (not that that part matters since our car is still ages away, but alas).

    I suppose it’s easier to charge Motability for random stuff than it is to charge a private customer. Much like a hammer in the US military budget costs $150.

    #190852 Reply
    DumfriesDik
    Participant

    Okay, it has been a few months since I last wrote anything on this thread. I placed my BEV order 5 November 2021 (over 8 months ago), and soon after an order for the home charge point was placed.

    The charger was to be a BP Pulse. Three months later it was cancelled as I was offered an Ohme charger. Honestly, the very next day, BP said they were ready to come out and fit.

    Then the real pain happened. I was asked to make a contribution of £1k. I had a conversation with Motability and got that down to just over £700, which I feel is a rip off.

    Yesterday, my Ohme was installed.

    And the install was much simpler than was envisaged, rather than going through the garden they used the loft space, which I suggested right at the start. There is a gulf between fitters and pen pushers.

    I have no receipt, no idea what I have paid for but the charger is in. And yes, I will be talking to Motability again.

    Still no sign of the VW. None, zilch, nowt, nothing, sweet FA and no idea when it might appear.

    Mazda CX5 is my DD
    VW ID3 Max on order 5 Nov 21

    #190878 Reply
    Fastbike1000
    Participant

    I found ohme to be on the ball, they contacted me within two days of ordering my EV. Ohme asks you to fill in a online survey, simple questions about your provider, how many who live there and so on with a few pictures of your fuse/ junction box and where you would like your charger. Now I’m waiting to be contacted by AES charge who will be fitting the charger.

    #190879 Reply
    fwippers
    Participant

    We had Ohme, sub contracted to AES charge. The 1st engineer that came, we sent away, as did not have a clue. The 2nd, A chap from Cardiff and his son were excellent. The charger has not been used in the 4/5 months since installation, but am hoping to use it soon!

    #190900 Reply
    Rene
    Participant

    Still no sign of the VW. None, zilch, nowt, nothing, sweet FA and no idea when it might appear.

    You should be happy about it, it’s better for your mental health. Believe me.

    We get updated regularly on “when” our GTE arrives, ordered in November 2021. Last update said February. February 2023. With a build week currently in Week 3 2023. Ordered November 2021, to point that out again.

    I’m pretty much over the car, i’ll be honest, and will be contacting local dealerships for their delivery times. I might not fit in the 308 properly, but i’ll be damned if i can’t make it work – otherwise, Tucson PHEV it is. I’d test drive the Ariya even, but i don’t know when they become available.

    Current: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19
    On Order: VW Golf GTE PHEV DSG MY23

    #190901 Reply
    Fastbike1000
    Participant

    fwippers how long did you have to wait for AES charge to contact you? Not that it’s going to make any difference as I doubt I going to get the car for some time ☹️

    #190907 Reply
    DumfriesDik
    Participant

    To be fair to Ohme, I have been away for a few months, so they didn’t have access to my property. Once I had paid the bill, the installation could have happened two weeks later.

    As for VW, I have given up on getting excited about the car, it is very much on the back burner.

    Mazda CX5 is my DD
    VW ID3 Max on order 5 Nov 21

    #190919 Reply
    fwippers
    Participant

    <p style=”text-align: left;”>

    fwippers how long did you have to wait for AES charge to contact you? Not that it’s going to make any difference as I doubt I going to get the car for some time ☹️

    They were very quick, literally a matter of a few days.  Went through the loft,  neat job.  First guy wanted to do a zig zag with the wire on the front wall. ¡Ni loca!</p>

    #191094 Reply
    Fastbike1000
    Participant

    Cheers fwippers.

    Im still waiting for AES charge to contact me, it’s getting on for 3 weeks now.

Viewing 15 replies - 26 through 40 (of 40 total)
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