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Also from the Motability website latest Covid-19 Update:
I have a Motability Scheme car; how can I get help if I’m in temporary financial need owing to the COVID-19 situation?
Motability Scheme customers who are experiencing temporary and exceptional financial need in relation to COVID-19 are able to access an advance of the £600 Good Condition Bonus (GCB) usually paid at the end of a lease.
This GCB payment can be brought forward to provide support during the COVID-19 lockdown, ensuring that customers in need have access to money during a period when they may need it most. Please note that customers who choose to take this payment early would not therefore receive a further GCB at the end of contract – a point when some customers like to put this towards an Advance Payment on their new car.
As Motability Scheme lease instalments are made through direct payment from the Government, it is not possible to reschedule payments to be repaid later, so this arrangement offers an alternative route to flexibility for customers.
To enable us to deal with requests from customers needing exceptional help as quickly and efficiently as possible, call us on 0300 020 5050. But please bear with us, as we are currently experiencing a high volume of calls and you may have to wait longer than usual.
Customers who have already received a GCB for their current car clearly won’t be in a position to take advantage of this arrangement.