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Can anyone help me with this issue?
I use Apple Car play on a daily basis and everything works just fine except for the phone. I can make and receive calls perfectly fine but the sound/mic refuses to connect so I have to use the speaker on the phone.
I’ve tried different leads, disconnected the phone from the car and reinstalled it, I’ve restarted the phone and even tried another phone which seems to work perfectly. On Bluetooth, it works as it should.
Any ideas?
Current car: Mini Countryman EV in very shiny black!
Previous car: MG HS Exclusive in nice shiny black.
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I don’t pretend to be an expert – but it sounds like a setting on the phone – if both phones are connected by the same lead – one works one dosnt then I would check settings ton phone – good luck
Are you using a USB to Lightning cable?
If your not using a genuine USB cable, you need to ensure it has a MFI certified chip.
Are you using a USB to Lightning cable? If your not using a genuine USB cable, you need to ensure it has a MFI certified chip.
I am. It was actually working fine, then for some reason, just stopped.
Current car: Mini Countryman EV in very shiny black!
Previous car: MG HS Exclusive in nice shiny black.
If it works through bluetooth, and another phone works just fine through cable, the issue is your phone. Hey there, i’m captain obvious.
There’s a setting on your phone that lets you chose the audio output, you need to make sure that that’s set to your cars speakers, not your phone.
Another person mentioned this on reddit, which apparently helped a few people.
“Check in Settings\Accessibility\Touch\Call Audio Routing\ (does it say automatic or speaker?) (this assumes iOS 13.x) — if not iOS13, hunt for where a similar setting is”
I don’t have an apple device, so i can only tell you what to look for, not where to find it. But i’m pretty sure that that’s the issue.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.If it works through bluetooth, and another phone works just fine through cable, the issue is your phone. Hey there, i’m captain obvious. There’s a setting on your phone that lets you chose the audio output, you need to make sure that that’s set to your cars speakers, not your phone.
Another person mentioned this on reddit, which apparently helped a few people. “Check in Settings\Accessibility\Touch\Call Audio Routing\ (does it say automatic or speaker?) (this assumes iOS 13.x) — if not iOS13, hunt for where a similar setting is” I don’t have an apple device, so i can only tell you what to look for, not where to find it. But i’m pretty sure that that’s the issue.It’s set to auto. Just tested it and it’s still not connecting properly.
Hey ho…
Current car: Mini Countryman EV in very shiny black!
Previous car: MG HS Exclusive in nice shiny black.
It’s set to auto. Just tested it and it’s still not connecting properly. Hey ho…
Can you specify the cars audio system, to rule out some issue by choosing “auto”?
Some people said that they fixed it by plonking that setting to Bluetooth, then back to Auto.
Iphone Audio not playing through Carplay for Phone calls – everything else works fine
byu/Murphy223 inCarPlay.. other than that, sorry. If the cable works with other phones, and your phone works fine through BT, then it’s a setting somewhere, this just seemed the most obvious one.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.Is your phone in a case – if so try it without the case – I have had situations where the case has prevented some leads from connecting properly.
Probably trying a different lead as well.
Sometimes you end up missing the simple things – at least I certainly have – good luck.In settings > Siri and search, are all three Siri settings enabled including “listen to Hey Siri”.
If your phone has IOS 15 or earlier – Settings > “Privacy & Security” > “Microphone” > make sure that “CarPlay” is enabled.
Make sure mic isn’t muted on the cars display in Carplay.
Wipe the lead terminals with a soft dry cloth and blow in lightning port on the phone.
Some of the above solutions crosses over, what is already working when you make a call, but it’s worth going through them anyway.
Also try using a different USB port in the car.
Try your phone in another car, preferably a MG
Maybe try a new lead for how much they cost on Amazon, because the MFI chips can start to breakdown.
What version phone have you got?
In settings > Siri and search, are all three Siri settings enabled including “listen to Hey Siri”. If your phone has IOS 15 or earlier – Settings > “Privacy & Security” > “Microphone” > make sure that “CarPlay” is enabled. Make sure mic isn’t muted on the cars display in Carplay. Wipe the lead terminals with a soft dry cloth and blow in lightning port on the phone. Some of the above solutions crosses over, what is already working when you make a call, but it’s worth going through them anyway. Also try using a different USB port in the car. Try your phone in another car, preferably a MG Maybe try a new lead for how much they cost on Amazon, because the MFI chips can start to breakdown. What version phone have you got?
Thanks for all this. I have a 16 Pro running 18.6.
The issue is that when plugged in, the phone connects and I can make calls from the screen, but the mic isn’t on the list of available microphones and the sound doesn’t come through the speakers.
The mic isn’t even showing on the list of available mics, so to actually talk and listen, I have to switch to the phones built in speaker.
Current car: Mini Countryman EV in very shiny black!
Previous car: MG HS Exclusive in nice shiny black.
So, having disconnected the phone from the car, deleted everything from the phone and then reconnected for what seems like the tenth time, it now seems to be working as it should.
Phew.
Thanks for all the advice folks. 🙂
Current car: Mini Countryman EV in very shiny black!
Previous car: MG HS Exclusive in nice shiny black.
Dougie, was the 16 pro changed USB C connection for charging/carplay, rather than the Apple proprietary connections seen on older iphones?
The HS have USB A or USB C ports?
Dougie, was the 16 pro changed USB C connection for charging/carplay, rather than the Apple proprietary connections seen on older iphones? The HS have USB A or USB C ports?
Yes, C-Port on the phone, A-Port on the car.
Current car: Mini Countryman EV in very shiny black!
Previous car: MG HS Exclusive in nice shiny black.
Dougie, was the 16 pro changed USB C connection for charging/carplay, rather than the Apple proprietary connections seen on older iphones? The HS have USB A or USB C ports?
Yes, C-Port on the phone, A-Port on the car.
Looking around the internet, there seems a problem with the 16 or rather, it’s USB C port, with talk on buying a Lightning adaptor, or a USB data transfer cable… It’s best, I transfer you to Apple discussions thread (20+ pages), where you will hopefully will find a solution for you or you can join the conversation yourself.
Hold the line why I transfer you😂
https://discussions.apple.com/thread/253868999?answerId=257259744022&sortBy=rank#257259744022
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