Advance Payment Lower in Q4, reorder?

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    Topic
  • #60762 Reply
    Matt

    If the AP on a vehicle I have ordered drops in Q4 and the vehicle has yet to be collected (projected mid October), would it be acceptable to ask the dealer to resubmit the order with the now lower AP? I guess the cut on the dealers end is the same either way.

    Motability say this should not be happening, though regularly mentioned as a done thing. What if I get some push back from the advisor? Press ahead and firmly ask for the now lower AP? (Should it drop).

Viewing 15 replies - 1 through 15 (of 15 total)
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  • #60771 Reply
    whisky
    Participant

    Assuming the AP dropped, first ask the dealer if they will honour the price drop as some are happy to do so.

    If they won’t honour it, you can threaten to cancel the order and see if that changes the dealers mind.

    If it doesn’t, then have them cancel the order and then place a new order either with the same dealer (if still on good terms with them) or go to another dealership.

    #60781 Reply
    Trev
    Moderator

    It is as Whisky said, but dealers are good at working around the figures, depending on the size of the drop i don’t think you’ll get much of an objection from them.

    I can’t see the cx-5 dropping further, i’m more expecting a rise tbh.


    Mota History - Nissan Qashqai Ford Focus Seat Leon ST Mazda CX-5

    #60802 Reply
    Matt

    Thank you both, I thought the same about the CX-5 being unlikely to drop. I just like to be prepared and get some options in before hand should it happen.

    #60816 Reply
    JS
    Moderator

    Matt I had the same concerns when ordering due to quarter changes. to save any unnecessary worry ring the salesperson that you ordered with, state your concerns and request should the AP drop then you want to pay that amount.

    this is not an unreasonable request. “Fact”  The dealership gets paid the same handerling charge from Motability if it’s £0000 AP or £3750 every car type  every quarter has an individual order number. Dealerships can easily cancel and reorder under new code within minutes, don’t be shy to ask its makes no difference to them.

    P.S in my case the AP raised buy £200 but my agreement and discount still stood.

    #60846 Reply
    Matt

    My dealer and their willingness in writing:

    “With regards to the new advance payments from October the 1st, if it goes down it is something you would need to discuss with Motability as it is not something we can amend. If of course it goes up the previous price will be honoured.”

    #60848 Reply
    Trev
    Moderator

    Matt, the dealer would not put in writing that they can cancel and reorder, simply as it goes against what motability advise and they could get in trouble.

    I’m sure if the Q4 AP decreases, then a face-2-face conversation with the dealer would result in a very different outcome in your favour.  They know you have the option to cancel at any point prior to entering your pin, with no reason given, and wouldn’t want to risk you going elsewhere.

     


    Mota History - Nissan Qashqai Ford Focus Seat Leon ST Mazda CX-5

    #60849 Reply
    Matt

    I’m not sure Trev. They may try and force my hand with the deposit side of things.

    #60851 Reply
    wibbuk
    Participant

    i ordered a ford mondeo,and the ap dropped by £500.motabilty told me a deposit is a deposit.this happened to me once before where a £1300 ap was reduced to nil so this time i was not going to let this happen again.the only reason motability let me have it at the reduced ap was because i said i would cancel the car and come off motability.they just said this a one off and it won’t be done again.

    #60869 Reply
    DrOctor

    <p style=”text-align: center;”>I’m not so sure Trev. As the dealers only make £50 per Motability car (apparently) I can see they’d be peed off if someone did this, more so if it was a Motab customer. Wouldn’t they view that as a wasted slot that they could’ve  given to a customer that was more profitable?</p>

    #60881 Reply
    Trev
    Moderator

    Sorry Matt, didn’t realise you had paid a deposit.

    Does it say anything in the paperwork for the deposit about cancelling?


    Mota History - Nissan Qashqai Ford Focus Seat Leon ST Mazda CX-5

    #60882 Reply
    Matt

    That’s the thing, the money is a transfer from Motability (same money that was the original Karoq). I have had no paperwork of any kind. The response in writing today was after a phone call asking the question. The dealership will likely fallback on the motability payment transfer and label it a deposit should things become in anyway more complicated for them.

    Should I have 100% had paperwork at order or is it acceptable to have the whole lot at collection?

    #60884 Reply
    Trev
    Moderator

    They make a lot more than that DrOctor, they wouldn’t pay £££’s on motability training and merchandise for only £50 a car. The sale guy might only make £50 in commission for the sale of the car, perhaps that’s where that figure comes from.

    What i didn’t know was the Matt had paid a deposit, so yes my answer may be incorrect depending on the terms of the deposit.

    Retail and Motability customers will cancel orders all the time for differing reasons, it’s part and parcel of the business. Retail sales are more profitable for the sale guy, commission wise, so a cancelled motability ordered offered to a retail customer could work well in their favour.


    Mota History - Nissan Qashqai Ford Focus Seat Leon ST Mazda CX-5

    #128001 Reply
    bob

    ordered hyuandi ionic 14 sept £1299  1ST OCT £199  spoke to dealer no problem sorted in minutes maybe i was lucky. none of these ap,s seem to make sense.

     

    #128029 Reply
    Harry

    They dont make sense… Why so happy to lose 1100 and make it so easy to reorder? Very odd.

    #128031 Reply
    Rhodgie
    Participant

    <p style=”text-align: left;”>#Harry    the dealers don’t lose anything as they get a set fee per car no matter how much the deposit is and they’ll make it easy to reorder so the customer doesn’t cancel and go elsewhere</p>

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