- This topic has 18 replies, 17 voices, and was last updated 3 months, 1 week ago by
jojo22.
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- April 2, 2026 at 9:46 am#350461
Hi all, this is my first post, so go easy on me, I have nothing but gratitude to the motability scheme, the people that work there are amazing, but unfortunately that’s where the positives end, I look at personal car leasing, it is not perfect, but you are not penalised because of your disability, here are a few good personal lease websites
leaseloco / select car leasing/ nationwide car leaseI really want to stay with motability, but if you look at the offers on the websites , who is doing the BUYING for motability
regards
Inchy
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- April 2, 2026 at 9:48 am #350493April 2, 2026 at 10:01 am #350494
Same, my first motability car was taken out in 1983 , been a constant user since. But there are some good private deals to be had . It’s the black box that’s sealed the departure deal for me. Still got a year to run so will reassess nearer the end of this year
April 2, 2026 at 10:10 am #350498The responsibility for negotiating with manufacturers is likely down to Motability Op’s. Who exactly is anyones guess, but imagine its down to the collective of the 4 banks.
April 2, 2026 at 10:46 am #350505Who is doing the buying?
I think I know the answer to that, its the one, like many of our politicians, the one who gets the brown envelops.
AI overview…
A brown envelope generally represents a bribe, illicit payment, or official, often threatening, correspondence. In journalism, it refers to cash paid for favorable coverage, while in finance, it represents urgent letters from tax authorities (e.g., HMRC) or “cash-in-hand” payments. Common synonyms include backhander, bribe, payoff, or, metaphorically, “brown envelope syndrome.”
April 2, 2026 at 4:44 pm #350764The Black box, if (when) it spreads to all members is the big fat cherry on the cake but the decrease in mileage is the issue that, from the end of my current lease, makes it impossible for me to stay.
I hope people start adducing to the forum alternatives they have found as they leave the scheme.
April 2, 2026 at 4:55 pm #350766I’m going to be tied to the last of these current (old) T+Cs when my Enyaq comes. So, I’ll have till 2029 to watch and see how things play out. Before I decide if I should leave the scheme and go private leasing instead.
I have ASD and thus have difficulty with social and understanding information, written and verbal. I process information in logical blocks, before I reply. Sometimes I'm right and sometimes I'm wrong.
I also have a corneal visual condition, which makes me visually impaired without daytime, or daytime bulbs, among other disabilities/conditions.April 2, 2026 at 10:02 pm #350803Hi, thanks for your comments, I thought I was on my own, this is a bit random, but has anyone tried to email Motability, and tell them how unhappy we are, because I cannot find a link, you can ring them , but that is one to one, , the message doesn’t get through..
April 3, 2026 at 12:31 am #350806There are some very good deals to be had on the private leasing sites and you can throw in full maintenance for not that much more on top. The one deal that stood out for me was a Cupra Tavascan VZ2 which is the 360bhp model for around £360 a month and £4k AP. With the scheme you get the base 2wd model with an AP of around £7k. With the private lease there is no black box and the excess mileage charge is less than 10p per mile. My wife’s Mini is due for change in September and we’re seriously tempted by this. So much for Motability having VAT free status when this deal includes VAT.
Something is seriously not right with Motability’s pricing.
April 3, 2026 at 1:24 am #350809Hi, thanks for your comments, I thought I was on my own, this is a bit random, but has anyone tried to email Motability, and tell them how unhappy we are, because I cannot find a link, you can ring them , but that is one to one, , the message doesn’t get through..
Perhaps the best way to let Motability know you are unhappy with the scheme is to log on to your motability account, go to DLM and request a copy of your no claims. Bonus, just a simple key press.
Thats what I did. You are only going to do that if you are leaving the scheme.
DLM will let Motability know how many people are voting with their feet, before they dump the scheme.
Not that it matters to Motability, but they will get the message when people leave. No point in complaining, if you are gonna leave just leave. They do not care.
April 3, 2026 at 10:11 am #350827I was on the scheme from 2009 alongside my late wife till 2020. Then on her passing took the schem in my own name on war pension. I had nothing but praise for the scheme. In my wifes latter years they waived the excess milage costs, as we had a daily five days a week 150 mile round trip to hospital. So on end of lease of our Alhambra it had over 70k miles.
They bent over backwards trying to swap the six month old Tarraco we had to my lease but as war pension and DlA where diffferent amounts, it was not possible but they did let me keep Tarraco an extra 3 months so i was only two months or so awaiting my Kuga.
Then sadly I inherited some money i was not expecting, with my parents passing. So last September i left scheme and got my long term dream vehicle, whilst i am still allowed to drive being on medical licence with Parkinsons alongside other conditions.
I treated myself to New VW California with VW 5 year warranty, Service plan, Roadside assitance 124k 5yr milage warranty. S0 basically extra costs where insurance, tyre repairs and of course cost of vehicle.
Seeing the current trend it saddens me as the scheme made such a difference to our lives.

Cars On Motability
2009 Citroen C4 Grand Picasso
2012 Vauxhall Antara
2013 Skoda Superb Estate
2016 Seat Alhambra
2020 Seat Tarraco
2021 Ford Kuga
2024 Nissan X-Trail left in Sep 25April 3, 2026 at 12:53 pm #350843An alternative site to LeaseLoco : https://leasing.com/
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This reply was modified 3 months, 2 weeks ago by
sagittonius.
April 3, 2026 at 1:07 pm #350845In addition to new cars, there’s an option to take a lease on used cars; which are fully maintained – including MOT. https://re.leasing.com/
April 3, 2026 at 2:05 pm #350856Just a word of warning for those seeking proof of driving history from Motability’s insurers. For reasons that I have never understood, they place a limit on how frequently you can request them. It’s something ridiculous like once a year or even once per lease, so don’t ask for it until you are about to insure a car away from the scheme, or it may be out of date by the time that you need it.
Given that it’s a simple email or letter, I have no idea why they restrict it in this way, but their previous insurers had the same rule. I called them recently as I just wanted to confirm a past claim and they confirmed that this rule remains in place, so I just got the info that I needed verbally and will wait to request the written confirmation until the weeks before my new car comes and I’m in a position to buy the insurance.
April 5, 2026 at 2:51 pm #351018Problem is you may need to pay over £3000 grand upfront and add maintenance as well works out a lot depending on mileage for some top end cars.
April 5, 2026 at 4:57 pm #351023Everyone has a tipping point. This year Shrinkflation and higher prices means the supermarkets literally have millions of unsold Easter eggs. We have stopped going to our usual coffee shop as I refuse to pay almost a tenner for two drinks. The same I believe will happen to motability, higher prices, less choice, a poorer package, and for some black boxes and the control this brings. So, whilst many will still use motability, unless there is a revision of the new mileage and excess fees, I would expect to see a significant fall in scheme users. Not the 64% mentioned in an online video, but certainly a % in double digits. Some will lease privately, some buy second hand and perhaps a few new, and there will be some who will keep the cash and use Taxis/Mobility scooters. The acid test for many will be “Does the scheme offer me good value for money and what I need?”
April 5, 2026 at 5:16 pm #351025I was on the scheme from 2009 alongside my late wife till 2020. Then on her passing took the schem in my own name on war pension. I had nothing but praise for the scheme. In my wifes latter years they waived the excess milage costs, as we had a daily five days a week 150 mile round trip to hospital. So on end of lease of our Alhambra it had over 70k miles. They bent over backwards trying to swap the six month old Tarraco we had to my lease but as war pension and DlA where diffferent amounts, it was not possible but they did let me keep Tarraco an extra 3 months so i was only two months or so awaiting my Kuga. Then sadly I inherited some money i was not expecting, with my parents passing. So last September i left scheme and got my long term dream vehicle, whilst i am still allowed to drive being on medical licence with Parkinsons alongside other conditions. I treated myself to New VW California with VW 5 year warranty, Service plan, Roadside assitance 124k 5yr milage warranty. S0 basically extra costs where insurance, tyre repairs and of course cost of vehicle. Seeing the current trend it saddens me as the scheme made such a difference to our lives.

@HoneyMonster, that is gorgeous, I’d love a California. I’m always watching van lifers on YouTube, nearest I’ll get is a converted T5.April 6, 2026 at 1:37 pm #351114My car isn’t due for replacement until December I’m going to wait a see how mobility works out, if the scheme changes don’t suit me then, I will have to consider my position.
I suppose that’s the same approach for most people.
Far away is near at hand in visions of elsewhere.
April 6, 2026 at 3:13 pm #351121Everyone has a tipping point. This year Shrinkflation and higher prices means the supermarkets literally have millions of unsold Easter eggs. We have stopped going to our usual coffee shop as I refuse to pay almost a tenner for two drinks. The same I believe will happen to motability, higher prices, less choice, a poorer package, and for some black boxes and the control this brings. So, whilst many will still use motability, unless there is a revision of the new mileage and excess fees, I would expect to see a significant fall in scheme users. Not the 64% mentioned in an online video, but certainly a % in double digits. Some will lease privately, some buy second hand and perhaps a few new, and there will be some who will keep the cash and use Taxis/Mobility scooters. The acid test for many will be “Does the scheme offer me good value for money and what I need?”
I agree
And when I ever surmise
I am also mindful of any possible impact on PIP/scheme numbers following the Timms so called review come September
Motorbility changes in part have as we know already been laid out
I say in part as some changes are still being decided on
And because of those known and also feared unknown future changes many people will either not want to join/or will choose/or have no other choice than to leave now or at end of lease
So a combination of things imo will have a big impact on what this scheme will look like in say 12/18 months time
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