Just taken delivery of my VW Tiguan allspace match. Having the same problem. Strange thing is, when I first went to look at this model months ago I asked the salesman if the boot would close with the key fob, he tried it and it worked! Not working for me though. I’ll be going back next week to find out why. I too am disabled so really need this to work. Great car apart from that. One disappointment though, I ordered an electric seat but when it arrived I found they hadn’t fitted one.