My dealer got me a MY18 KIA Caren’s and not the MY19 model I was promised, can I demand they change it.
Thought not, works both ways as far as I would be concerned. ?
When they say “it not registered or insured” have you not done the PIN procedure at the dealer and what was the reg of the car they did register.
It sounds like a simple case of a mix up but has serious implications.