Yay!!
sorry to hear the experience was a bit pants but try and put that behind you- get many many happy miles under your belt.
the only thing you need to do is get it in writing that the key is missing and that they owe you. I have seen a similar story before and when the person went to get a replacement from the dealer, they said that they had no recollection of the collection when one key was given and insinuated that the customer had lost the key and that the dealer was not in the wrong. Get it in writing and resolved soon as you can and all will be fine.
happy motoring to you! Really hope that you enjoy the new car!
2024 Skoda Enyaq estate- 85x Sportline plus in Race Blue. Extras: Supernova 21 inch wheels, Maxx Pack, Transport Pack, Heat Pump and Pano Sunroof.
Ordered 31/10/23, Delivery 27/3/24