If you didn’t purposely order the ‘sky pack’ as an additional option. Then you won’t get the value of the ‘sky pack’ as an optional extra. You will only get the difference between the two AP’s. That’s if you already paid the AP.
I know Nissan list their vehicles individually, like (just for example purposes);
1. Nissan Ariya Advance £7500
2. Nissan Ariya Advance (with sky pack) £7750
3. Nissan Ariya Advance (with BOSE pack) £8250
4. Nissan Ariya Advance (with sky pack and BOSE pack) £8500
So it sound like you ordered vehicle #2, and the dealership ordered vehicle #1 by accident.
So they would give you a refund for the difference between what you paid and what you got. Based on the price list at time of order.
As a side note, I always check the order paperwork I get back from the dealer. It should detail what the dealer actually ordered via the system.
I have ASD and thus have difficulty with social and understanding information, written and verbal. I process information in logical blocks, before I reply. Sometimes I'm right and sometimes I'm wrong.
I also have a corneal visual condition, which makes me visually impaired without daytime, or daytime bulbs, among other disabilities/conditions.