I’ve got a step further than last time I attempted it; it wasn’t a flat no from the initial phone call! Last time I tried, they insisted I extend the lease and apply at the end of the two-year extension, I’ve had my current car just over the 4 year mark now.
Someone from their complex solutions is apparently calling me tomorrow to go through things as I need something to help me get in and out as well as help with the advance payment.
I’d stopped trying when my award was nearing the point of being reviewed but in the post today, I received the review decision, an ongoing award with no contact before 2032.